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Reliable Nissan - Service Center

Albuquerque, NM

4.1
708 Reviews
Call Service Center (505) 715-5905

708 Reviews of Reliable Nissan - Service Center

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August 01, 2024

All of the staff members were super friendly. They completed the job in the amount of time they originally said it would take. More

by Brent.Claydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our team was friendly and that the job was completed on time as promised. We appreciate your feedback and look forward to serving you again in the future!

August 01, 2024

Josh was great thank you so much for the service always a pleasure taking my truck More

by rxsteve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Perez
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that Josh provided excellent service and that you always have a great experience with us. We look forward to continuing to take care of your truck in the future!

August 01, 2024

In and out in a reasonable amount of time and pleasant staff. Big screen TV in the waiting room showing the Olympics. More

by SANTAFEGREG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind review! We're glad to hear that you had a pleasant and efficient experience with us. It's great that you enjoyed the TV showing the Olympics while you waited! We appreciate your feedback and look forward to welcoming you back soon!

July 31, 2024

Very friendly, helpful and useful customer service. The complimentary vehicle service is fantastic! I would definitely recommend Reliable to anyone looking into purchasing a vehicle. More

by ellieumaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and enjoyed the complimentary vehicle service. We truly appreciate your recommendation and look forward to helping you or anyone you refer in the future!

July 31, 2024

I arrived a little late and they were understanding and still made sure to get me in for my oil change. They were honest about the cost and provided all the information in advance More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're glad we could accommodate you and provide clear communication about your oil change. We appreciate your trust in us and look forward to serving you again in the future!

July 31, 2024

Everything was completed as I waited for my vehicle at the dealership service department. All went really well! More

by 4BNECON44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're glad to hear everything went smoothly while you waited for your vehicle. We strive to make your visit as convenient as possible. If you need anything else, don’t hesitate to reach out!

July 31, 2024

Got oil change and tires rotated. Was done promptly. Dropped vehicle off at 9:30 and picked up by 12:30. More

by JUSTIN.GRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're happy to hear that your oil change and tire rotation were completed promptly. We strive to provide efficient service and appreciate you choosing us. We look forward to serving you again!

July 30, 2024

They do not communicate verbally about your vehicle. Took two days to diagnose my dead battery and another day to change oil. Treat customers poorly. Appointments do not mean anything. Just a sugges More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 30, 2024

Very nice people and very helpful and respectful people iseck really kept I touch with me the whole time thank you for your service More

by VINCEVALDERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team, especially with Iseck keeping in touch throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

July 29, 2024

Service personnel were very nice. Fluid levels were not checked and oil spilled on valve cover was not wiped. More

by Altima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We’re glad to hear you found our service personnel nice. However, we sincerely apologize for the oversight with the fluid levels and the oil spill. This is certainly not the level of service we aim to provide. Please contact us so we can address these issues and make it right. We value your business and appreciate your understanding.

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