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Reliable Nissan

Albuquerque, NM

4.3
3,244 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,244 reviews

September 01, 2026

Excellent communication. They went beyond professional. They kept me up-to-date. They checked my warranty and they got me a loaner. More

by Asiamood1
Recommend Dealer
Yes
Employees Worked With
Ramon
Sep 04, 2026 -

Reliable Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that our team provided excellent communication and kept you informed throughout the process. We’re also happy we were able to review your warranty and provide a loaner to make things as convenient as possible. We truly appreciate your kind words and your trust in Reliable Nissan. Thank you for choosing us!

September 01, 2026

I recently purchased a 2026 Nissan Sentra from Reliable Nissan, and I had a fantastic experience working with Jessica and Devon! They were both friendly, professional, knowledgeable, and made the entire pr More

by birdkingsley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Dunkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Reliable Nissan responded

Thank you for sharing this wonderful feedback! We’re so happy to hear that Jessica and Devon made your purchase of your new 2026 Sentra easy, comfortable, and stress-free. It’s especially great to know they took the time to answer your questions and never made you feel pressured. We also truly appreciate the kind words about Kasadi! We’re glad she was able to help answer your vehicle questions and make your experience even better. Congratulations on your new Sentra, and thank you for choosing Reliable Nissan!

September 01, 2026

I am extremely disappointed with the service I received at Reliable Nissan. I paid to have my A/C recharged because I was told that was the problem. After paying, I was assured my vehicle was fixed and rea More

by rosequintana0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic Salazar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Reliable Nissan responded

We’re very sorry to hear about your experience and understand why you’re frustrated. We recognize how upsetting it is to pay for a repair, have the same issue return immediately, and then have difficulty getting clear answers regarding your concerns and refund request. We take concerns about diagnosis, communication, and the handling of service charges very seriously. We’d like the opportunity to review your repair history, the diagnosis, and the status of your refund request with our management team so we can better understand what happened and work toward a resolution. Please contact our management team directly so we can discuss your situation and review the details with you. We appreciate you bringing these concerns to our attention.

August 31, 2026

On Sept, 14,2025, I purchased a 2023 rogue from Reliable Nissan. We e-signed most of contract . Finance manager Jesse Flores offered a platinum warranty coverage, we declined. Then Jesse reduced the interes More

by villaherr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Bateman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Reliable Nissan responded

Thank you for bringing your concerns to our attention. We take allegations regarding contracts, signatures, and finance products extremely seriously. We’re sorry to hear that you feel your experience did not meet the standards you expected from Reliable Nissan. Because this involves specific details of a vehicle purchase and finance documentation, we would like the opportunity to review the records and circumstances surrounding your transaction directly. Please contact our management team so we can investigate your concerns and work toward an appropriate resolution. We value our customers and are committed to addressing concerns fairly and professionally. Thank you for giving us the opportunity to look into this matter.

Sep 04, 2026 -

villaherr responded

I have presented the evidence to Sales Manager Paul Bateman, who seemed concerned with the facts presented to him. In fact , Paul was able to pull the evidence straight from Reliable Nissan data banks. Paul assured me he would look into the matter, discuss it with upper management and with JesseFlores. Paul asked if I would like to speak with Jesse Flores on the matter. I expressed concern and deemed it be more appropriate to have a mediation, to better suit these concerns. Paul asked me to follow up in a week. I did so . And Paul never returned my phone calls. I did start to receive messages from some of Jesses friends, and then I get a call from Rachel Salesbury and the person on the phone is Jesse Flores. Of course that conversation did not accomplish anything. I have reached out to Dominic Salazar General Manager of Reliable Nissan and have yet to receive a response. But , I will reach out again now that Reliable Nissan has asked me to. Please respond with a direct person in management that is willing to meet with us.

Sep 08, 2026 -

villaherr responded

10:31 PM I have presented the evidence to Sales Manager Paul Bateman, who seemed concerned with the facts presented to him. In fact , Paul was able to pull the evidence straight from Reliable Nissan data banks. Paul assured me he would look into the matter, discuss it with upper management and with JesseFlores. Paul asked if I would like to speak with Jesse Flores on the matter. I expressed concern and deemed it be more appropriate to have a mediation, to better suit these concerns. Paul asked me to follow up in a week. I did so . And Paul never returned my phone calls. I did start to receive messages from some of Jesses friends, and then I get a call from Rachel Salesbury and the person on the phone is Jesse Flores. Of course that conversation did not accomplish anything. I have reached out to Dominic Salazar General Manager of Reliable Nissan and have yet to receive a response. But , I will reach out again now that Reliable Nissan has asked me to. Please respond with a direct person in management that is willing to meet with us.

August 30, 2026

Typical experience for a dealership. Employees are unapproachable and arrogant. Not the friendliest of people....except sales person Abdul. He is great. More

by PAULINE.SOSA56
Recommend Dealer
Yes
Employees Worked With
Don't remember name. Not much contact.
Sep 02, 2026 -

Reliable Nissan responded

Thank you for sharing your feedback. We’re sorry to hear that your experience with some members of our team left you feeling that they were unapproachable or not as welcoming as they should have been. That is certainly not the experience we want for our customers. We truly appreciate you recognizing Abdul for his great service. We’ll be sure to share your kind words with him. We also appreciate your feedback and will use it as an opportunity to improve the experience we provide to every customer. Thank you for choosing Reliable Nissan.

August 29, 2026

Reliable Nissan is and always has been a Great Dealership. The Area is Always Clean. More

by gailbranch
Recommend Dealer
Yes
Employees Worked With
Don't Remember I had an Oil Change done
Sep 02, 2026 -

Reliable Nissan responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that you find our dealership clean, our team friendly and pleasant, and that we consistently keep our appointments. It means a lot to know you consider us the best in town! We truly appreciate your support and look forward to seeing you again. 😊🚗

August 29, 2026

Reliable Nissan is always very good to me They provide a Ride if you do not want to stay More

by gailbranch
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
Sep 02, 2026 -

Reliable Nissan responded

Thank you so much for your continued support and kind words! We’re thrilled to hear that you’ve always had a great experience at Reliable Nissan. We take pride in keeping our dealership clean and welcoming for our customers. We truly appreciate your loyalty and look forward to serving you again! 😊🚗

August 29, 2026

Very Clean Keep Appointment Always Friendly Pleasant and Happy all over Best in Town Always More

by gailbranch
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Sep 02, 2026 -

Reliable Nissan responded

Thank you so much for your kind words! We’re happy to hear that Reliable Nissan has always treated you well. We’re glad our transportation service makes your visit more convenient when you choose not to wait. We truly appreciate your continued support and look forward to taking care of you again! 😊🚗

August 29, 2026

Easy to work with and always kept me informed about the status of the repairs More

by 1400lowe
Recommend Dealer
Yes
Employees Worked With
Ramon
Sep 02, 2026 -

Reliable Nissan responded

Thank you for the great feedback! We’re glad to hear our team was easy to work with and kept you informed throughout the repair process. Clear communication is important to us, and we truly appreciate you trusting Reliable Nissan with your vehicle. We look forward to serving you again! 😊🔧

August 28, 2026

Able to get in right away. Co.pleted my 15000 mole checkup with no problems and in a timley manner. Nice guys. More

by DNLDUNBAR24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Adrian
4.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Dunkin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Reliable Nissan responded

Thank you for the great feedback! We’re glad we were able to get you in right away and complete your 15,000-mile service quickly and without any issues. We’re also happy to hear our team was friendly and helpful. We truly appreciate you trusting Reliable Nissan with your vehicle and look forward to seeing you at your next service! 😊🔧

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