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Reliable Mazda

Springfield, MO

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33 Reviews

438 S Ingram Mill Rd

Springfield, MO

65802

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Showing 33 reviews

January 06, 2016

Love my Mazda6 Great dealership with expert staff. We drove 420 miles to get a Mazda 6 from this dealer. Their web site was the best and the price was great. Very More

by Annaslight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Branson and Mark Carpender
Jan 14, 2016 -

Reliable Mazda responded

Thank you for taking the time to tell us about your experience! We appreciate you traveling so far to visit our dealership and are happy to hear that you received great service from our team. We truly appreciate your business. Thank you for choosing Reliable Imports!

September 21, 2015

Yay for new car/great service! We just brought home our dream car, a 2016 Mazda cx5 last weekend and couldn't be happier! With being a young couple with little credit, it was defini More

by Caitlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Mark, Aaron, Russel, Kelly
Sep 27, 2015 -

Reliable Mazda responded

Hi Caitlin, and thank you for your review! It's wonderful to hear that our entire team made your experience with us phenomenal. Here at Reliable Imports, we enjoying working with people in all sorts of different financial situations, and we're happy that our team did their best to make your payments as affordable as possible. Thank you so much for choosing Reliable Imports!

September 15, 2015

Excellent Trading in a vehicle is a breeze at their used car portion of the Reliable dealership. William and Scott were excellent with helping me through the pr More

by TehPounce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Scott
Sep 27, 2015 -

Reliable Mazda responded

Hi, and thank you for your review! Here at Reliable Imports, we always are looking to make the car buying process simple, and we're very happy to hear that William and Scott helped you pick out a new vehicle! When it comes to the service department, we are very sorry to hear of your experience. We always want our customers to feel like they are being treated with kindness, and we apologize for what happened during your visit. We want to ensure that you are completely satisfied - please reach out to us at 866-749-9668 if you have any additional concerns.

August 27, 2015

A Great Service Experience I have been a "car" guy all of my life. I turned 70 this year and have owned 38 cars up to this point, most of them European. I was introduced to the More

by clarinet guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody,service rep. Dan tech. Aaron Branson Sales Manager
Aug 31, 2015 -

Reliable Mazda responded

Hi Michael, and thank you for your kind words. We're so happy to hear that both you and your wife are happy Mazda owners! Additionally, we're so glad that you chose to come shop with us here at Reliable Imports! It's wonderful to know that when you had an issue, we were are to quickly address it. We hope you love your fun, athletic Mazdas for years to come. Thanks for shopping with us!

Sep 01, 2015 -

Reliable Mazda responded

Mr. Lomax, Thank you so much for your comments. We love that you love your Mazda! We enjoy hearing stories like this and hope to earn your business again when you are ready to trade to another Mazda!

August 12, 2015

Excellent Car Buying Experience! Ben Bowden, Sales Associate, made the process go so smoothly & everyone was so professional, courteous and helpful. It was a pleasure to work with ev More

by NancyLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bowden, Sales Associate; Russel Liljedahl, Finance; Dan & Stan in Mazda Service
Aug 17, 2015 -

Reliable Mazda responded

Hello Nancy, and thank you for your feedback. It's so nice to hear about your pleasant shopping experience here with us. We know the importance of being professional and friendly, so it warms our hearts to hear your comments about our employees. Thank you for your business!

June 17, 2015

Refreshing experience What impressed me the most about Reliable's Mazda group is their whole approach to selling cars. Instead of pressure to make a sale, they seem more ge More

by ColdBlueSteel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Lane
Jun 23, 2015 -

Reliable Mazda responded

Hello, and thank you for the review! Here at Reliable Mazda, we always want to ensure that our customers do not feel pressured when they buy from us. It's so great to hear that our sales team made the purchase process easy and you had a great time purchasing your vehicle. Thank you so much for choosing Reliable Mazda!

May 08, 2015

above expectations I've lived in spfld for over 20 years and have heard about reliable and their poor reputation. I wanted a mazda 3 and thought I would give them a try More

by luvmymazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Erin, Aleshia
May 21, 2015 -

Reliable Mazda responded

Hi! Thank you so much for writing a review. We're thrilled to hear that our team was able to provide great customer service and get you into the vehicle you were looking for! Thank you for choosing Reliable Imports!

March 23, 2015

First-Rate Staff helped make the Car-Buying experience FUN! From the moment I stepped on the lot and was greeted by Ben Bowden to the time I put my signature on the agreement, the professionalism was fantastic! More

by Kelleygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bowden
Mar 25, 2015 -

Reliable Mazda responded

Hi Kelley! It's great to hear that you had a great experience with Ben and the rest of our team. We're so happy to hear that we could take the anxiety out of car shopping. Thanks for stopping by!

February 22, 2015

First Time Buyer I am a first time car buyer and they never tried to force me into anything I didn't want. They listened to what I was looking for and put me in exactl More

by first timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Bowden, Alicia Shirato
Mar 25, 2015 -

Reliable Mazda responded

Hi, and thanks for the review. We are very happy to hear that we were able to get you a great interest rate and a great vehicle! Here at Reliable Imports, we are always striving to get our customers in the vehicle that best meets their needs. Thanks for shopping with us!

February 13, 2015

Customer for Life! I have used Reliable Imports to buy my last two cars, and have had nothing but positive experiences from the purchase through all scheduled service an More

by PW32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brammer
Mar 25, 2015 -

Reliable Mazda responded

Hi, and thank you for taking the time to write a review about your experience with us. Here at Reliable Imports, we are always striving to do everything possible to make our customers’ experiences great. We are very happy to know that Chris went out of his way to help you find the perfect car! We look forward to working with you in the future – thanks for choosing Reliable Imports!