
Reliable Lexus
Springfield, MO
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Maintenance on 2010 Lexus My daughter's 2010 Lexus had a recall to replace airbag. We chose Reliable Lexus. When calling I talked to Myles. He set everything up and sent me rem My daughter's 2010 Lexus had a recall to replace airbag. We chose Reliable Lexus. When calling I talked to Myles. He set everything up and sent me reminders. During our visit Myles treated us with great respect and met our every need. I highly recommend seeing Myles for any maintenance needs you have. More
Loving Lexus! Really enjoyed the buying experience. Kery Spinabella has a extremely extensive knowledge about the product and cares about the customer being happy Really enjoyed the buying experience. Kery Spinabella has a extremely extensive knowledge about the product and cares about the customer being happy with their vehicle. More
Excellent Sales Experience I would like to relate to an experience my bride and I had searching for a new automobile for her. We went to 5 different dealerships looking at Jeep I would like to relate to an experience my bride and I had searching for a new automobile for her. We went to 5 different dealerships looking at Jeep, Ford, Lincoln and Lexus. After working with sales people at those locations, one stood out. She had her mind set to purchase another Jeep Grand Cherokee, Summit and checked Lexus on a whim from a suggestion she hear on the radio. We met Kery Spinabella at Reliable Lexus and he took over. Our first meeting ended up unforgettable as he set the bar for all the sales people we had and were going to talk too. His impressive and thorough handling along with customer service made her choice easy. She is driving a new RX350L with confidence that she will be taken care of. Kery Spinabella is the perfect example of a person who cares about his clientele. If you have any questions as to how good he is, please get our phone number from him and we will confirm our experience. Sincerely, Roger and Becky Meier More
Service New to the area and need service. Myles Hufferd was outstanding to work with getting the service on our car that was needed. Myles got us in and provi New to the area and need service. Myles Hufferd was outstanding to work with getting the service on our car that was needed. Myles got us in and provided a loaner while ours was being serviced. More
Warranty Coverage I recently needed my car fixed, and Miles was quickly able to determine my coverage and make an appointment. They were on time, and true to the warra I recently needed my car fixed, and Miles was quickly able to determine my coverage and make an appointment. They were on time, and true to the warranty. Excellent job! More
Return Customer to Reliable Lexus We purchased a new 2006 RX 300 off the showroom floor from Reliable Lexus and drove it for over 10 years, then traded it for a new 2016 Toyota SUV tha We purchased a new 2006 RX 300 off the showroom floor from Reliable Lexus and drove it for over 10 years, then traded it for a new 2016 Toyota SUV that was too high for my wife to get in and out of. After a couple of years of that, we decided to go back to the Lexus RX. Alex De Luca at Reliable Lexus took our phone call and helped us from the time we arrived at the dealership. We found exactly what we were looking for in a 2018 Lexus RX 350, which we got off the showroom floor! Alex was extremely helpful in our trade every step of the way. We have had the car just about a week now and are extremely pleased. More
Service Department I have been doing business with this Dealership for over 20 some years. I love the Lexus brand but also the excellent service Dept. Miles Hufferd is I have been doing business with this Dealership for over 20 some years. I love the Lexus brand but also the excellent service Dept. Miles Hufferd is excellent and I can't imagine dealing with any other service person. He is very professional, kind and always so helpful. More
Great dealership with great pricing Its a pleasure to do business with people who do what they say they are going to do. The product is great, but what this dealership really offers is Its a pleasure to do business with people who do what they say they are going to do. The product is great, but what this dealership really offers is exceptional customer service. Myles Hufferd has been great to work with. More
Top notch in customer service. Came in looking for a Toyota Avalon and left with a Lexus ES350 and it wasn’t because of a pushy salesperson. Although Andrew admitted he was new at t Came in looking for a Toyota Avalon and left with a Lexus ES350 and it wasn’t because of a pushy salesperson. Although Andrew admitted he was new at this position we felt comfortable working with him. We’ve bought several cars from the Reliable Auto Group, both new and used, and they are our go to team when looking for a car. More
Amazing Customer Service; friendliest people around, too Fantastic Customer Service! I spent a lot of time researching cars and dealerships before choosing a used vehicle from Reliable Lexus. Though I didn’t Fantastic Customer Service! I spent a lot of time researching cars and dealerships before choosing a used vehicle from Reliable Lexus. Though I didn’t have an appointment (yes; this is now “a thing”) and the vehicle I chose was not a Lexus, I was still treated like “Lexus Royalty”, from the minute I walked in and was greeted by Angie. What a bright light she is! From there I was introduced to my salesman, Alex DeLuca, who was fantastic; the best car salesman I’ve ever worked with. He was friendly, was patient and answered all of my questions, took me on a nice test drive where I could really feel the car move, showed me all of the amazing features (how did he know so much??), and walked me through a very easy sales transaction. The Managing Partner, Tony Stubblefield, was attentive and interested in seeing that my questions were answered and my car-buying needs were met. I got a really good deal on my trade-in and can’t say enough nice things about this place. If you want to buy a car, I can highly recommend this dealership, and particularly Alex as your salesman. You will be glad you took my advice, believe me. More