Reliable Lexus

No Sale, But a good experience! While I ultimately bought a used Lexus ES 350 elsewhere, my experience with Reliable Lexus of Springfield was excellent! My Sales Rep Adil Mahmoud di While I ultimately bought a used Lexus ES 350 elsewhere, my experience with Reliable Lexus of Springfield was excellent! My Sales Rep Adil Mahmoud did everything you could ask for in trying to help me. In the end it boiled down to a limited inventory and higher prices which sent me to Kansas City to buy my car. I do intend on using Reliable for my Certified Warranty Service and look forward to dealing with Adil in the future! More

Excellent transaction Great selection of vehicles and our salesman, Ken Olson, was very knowledgeable.. His years of experience with Lexus was very helpful for us to make t Great selection of vehicles and our salesman, Ken Olson, was very knowledgeable.. His years of experience with Lexus was very helpful for us to make the right purchase. I couldn’t be happier with my new car. I haven’t had it serviced yet, but if the service is as good as the sales department, I know I’ll be very satisfied. Thanks Reliable Lexus for a great transaction. More

Great Experience Our salesperson, Alex DeLuca, was informative, knowledgable, laid back and friendly. It made for an enjoyable car buying experience. The facility was Our salesperson, Alex DeLuca, was informative, knowledgable, laid back and friendly. It made for an enjoyable car buying experience. The facility was well maintained and everyone we encountered was welcoming and kind. We love our new car and look forward to years of great service from the dealership. More

The Place To Be! Reliable Lexus has excellent service! My car came back from service as though it just just came off the show room floor! Shiney and beautiful! Reliable Lexus has excellent service! My car came back from service as though it just just came off the show room floor! Shiney and beautiful! More

Friendly and Informative Sales Consultants Alex De Luca, our Lexus sales consultant was friendly and informative as we worked through the process of finding the right car for our family. He ans Alex De Luca, our Lexus sales consultant was friendly and informative as we worked through the process of finding the right car for our family. He answered all of our questions and allowed us time to make a thoughtful decision without feeling like we were being pressured to buy a particular vehicle. The associates at Lexus presented us with various options in order to find the perfect fit for us. More

A great buying experience. We had a wonderful purchase experience at Reliable Lexus, great staff, very nice facility and a excellent selection of vehicles. We can’t say enough a We had a wonderful purchase experience at Reliable Lexus, great staff, very nice facility and a excellent selection of vehicles. We can’t say enough about our sales individual, Ken Olson, he was knowledgeable, made us feel special and was a excellent communicator. We live two and a half hours away and Ken went out of his way to help us with phone calls between our two visits. He does an excellent job in assisting with the purchase. Ty in the finance department was as excellent as well, explaining everything and getting us in and out in a timely manner which we appreciated. Bottom line we couldn’t be happier with our purchase experience. More

Great customer service ! I’ve been dealing with this dealership for several years now. I’ve dealt with Myles in the service department most of that time and have th highest re I’ve been dealing with this dealership for several years now. I’ve dealt with Myles in the service department most of that time and have th highest regard for him when it comes to his customer service skills. A very professional person as is the rest of the staff there. More

Outstanding experience I highly recommend Reliable Lexus. Alex our salesman did an excellent job at catering to our needs in many ways. I’d give them 10 stars if that was an I highly recommend Reliable Lexus. Alex our salesman did an excellent job at catering to our needs in many ways. I’d give them 10 stars if that was an option. Keep up the great work! More

Repair of my 2005 Lexus rx330 electronic components. I took my car to the Lexus dealer to have the climate control unit looked at .,come to find out they found it was not the climate control module. The I took my car to the Lexus dealer to have the climate control unit looked at .,come to find out they found it was not the climate control module. The problem was actually a short in a computer system in the driver side door. That replacement fixed all the electrical problems in the car and climate control module. They had it replaced and back to me in a very quick and timely manner. The best part was the cost savings was $100s of dollars cheaper for me than the original repair cost quoted. The service manager Myles Hufferd was very helpful setting things up and the rest of the service staff also. I highly recommend the lexus service department for your repair needs. More

How a salesman should do the job. I recommend Ken Olsen to anyone and everyone who wants to buy a car. Ken did an excellent job of finding out what we wanted and then went to work to I recommend Ken Olsen to anyone and everyone who wants to buy a car. Ken did an excellent job of finding out what we wanted and then went to work to make it happen. His efforts were all directed towards getting us the car we wanted and not trying to sell us something either more or less than we wanted. Call Ken, he will not disappoint. More