Reliable Lexus
Springfield, MO
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Good experience Just purchased a used 2016 Tacoma Sport from Reliable. Kery Spinabella is a great asset to this dealership. He made the whole experience comfortable a Just purchased a used 2016 Tacoma Sport from Reliable. Kery Spinabella is a great asset to this dealership. He made the whole experience comfortable and kept us very informed of our options, test drive, along with going above and beyond to make sure we were happy with the deal and the vehicle! Financing was a breeze and we were in our new vehicle inside of 2 1/2 hours. Definitely would recommend a friend. More
Worst buying experience I’ve ever had I knew something was wrong when the salesman wouldn’t even let us drive the car until he had pulled it across the street. They wouldn’t give us a pri I knew something was wrong when the salesman wouldn’t even let us drive the car until he had pulled it across the street. They wouldn’t give us a price on our trade in unless my wife and I were both there and ready to buy. And when they did give us an offer it was $7,000, when 3 other dealers offered us $13,000 to $14,500 (and yes that was after significant discounts below sticker). Don’t even consider. More
Reliable Lexus Recently purchased a used 2016 rx 350 from this agency. It was a great experience thanks to Kery Spinnabella. In fact, the whole agency was friendly Recently purchased a used 2016 rx 350 from this agency. It was a great experience thanks to Kery Spinnabella. In fact, the whole agency was friendly and were very customer oriented. Would recommend reliable lexus to anyone More
Kery Spinabella Made It Easy! We went in to buy our 3rd Lexus from him. Couldn't decide on an ES or an NX. Then my hubby found a 2016 Chevrolet Colorado on the used side and fell i We went in to buy our 3rd Lexus from him. Couldn't decide on an ES or an NX. Then my hubby found a 2016 Chevrolet Colorado on the used side and fell in love. Kery made it happen! That new Lexus IS still on my list - and Kery will get our business. More
Thank you, Kerry!! Bought from you in 2008 and again last month. Thanks for staying in touch all this time and providing another great buying experience. You are great! Bought from you in 2008 and again last month. Thanks for staying in touch all this time and providing another great buying experience. You are great! More
Best Experience EVER! Everything about our experience was awesome! Kery Spinabella went above and beyond. He wasn't a typical car salesman. In fact, the entire team at this Everything about our experience was awesome! Kery Spinabella went above and beyond. He wasn't a typical car salesman. In fact, the entire team at this dealership are different. They actually make the process enjoyable. Kery answered all of our questions with patience and even threw in a little humor along the way. He knew all about Lexus, which is saying something since ours is loaded with options. Kery walked us through all of the great features. He had our new ride washed and filled with gas without us even asking! As we were walking out, Kery was actually wiping down the car to make sure it was absolutely perfect before we drove away. Wow ...what a difference car buying can be when you're dealing with experts like Kery Spinabella and the team at Reliable Lexus. More
A great place to buy a car I had a great experience with Reliable Lexus. Sales consultant Ken Olson was very professional, helpful, and he was well versed in product knowledge. I had a great experience with Reliable Lexus. Sales consultant Ken Olson was very professional, helpful, and he was well versed in product knowledge. The entire staff was friendly and helpful. The showroom was beautifully arranged. Ken went to great lengths to explain all the options on the vehicle I bought. I would recommend reliable to anyone. More
Professional, helpful, teamworking employees We originally went to the used Toyota center with plan to possibly purchase a vehicle. Originally I worked with Adam and was looking at a used Acura We originally went to the used Toyota center with plan to possibly purchase a vehicle. Originally I worked with Adam and was looking at a used Acura MDX but it had more miles then I wanted. He led me to the Lexus side with another Acura but RDX model. After driving the RDX and a Toyota Highlander we made the decision to purchase the RDX. When we came back from lunch Adam was busy and we went back to the Lexus side and were assisted by Brianna. She was awesome to work with and went above and beyond to help Adam with the sale! We had to pick the car up the next am and complete the paperwork and she had everything ready for us. Before we left with the car she asked if we would like help setting our phones up in the car. What a help for people who aren't to tech savvy. More
First time Lexus owners Ken Olson did a great job walking us through the negotiation of our new Lexus ES350. We bargained hard and Ken was patient, reasonable and we came to Ken Olson did a great job walking us through the negotiation of our new Lexus ES350. We bargained hard and Ken was patient, reasonable and we came to a acceptable price. Ken spent time explaining and showing the important aspects of the car like how to start, lights,seat adjustments, radio,and trunk. There is a lot to learn and Ken offered his help and encouraged us to call anytime. Though we were there for many hours we are happy with the transaction. Best part-we love this car. Thanks Ken Everyone we came in contact with, at Reliable, were friendly and helpful. More
Knowledge is King I took my car in for service and Josh Reno was a professional from start to finish. He explained the interior treatment process in great detail and a I took my car in for service and Josh Reno was a professional from start to finish. He explained the interior treatment process in great detail and answered all my questions without hesitation. Which told me that lexus does a great job in making sure their reps are well informed, and that Josh takes his career serious. More