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Reliable Lexus

Springfield, MO

5.0
909 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 909 reviews

November 25, 2024

Drew was our sales agent. He was easy to work with, and we never felt pressured. Mark helped us learn the tech features of the car. He has a very structured, thorough approac More

by drmesenbrink
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Nov 27, 2024 -

Reliable Lexus responded

Thank you for sharing your positive experience with us! We’re delighted to hear that Drew provided you with a pressure-free and seamless car-buying process, and that Mark’s thorough and structured approach made learning the tech features of your vehicle easy and enjoyable. Your recommendation means a lot to us, and we’re thrilled to know you were well taken care of. If you ever have additional questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us! Enjoy your new car!

November 23, 2024

Mark and Chad were very helpful with transition to the new RX features and buying process. More

by Rneiman413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Nov 26, 2024 -

Reliable Lexus responded

Thank you for sharing your positive experience! We're thrilled to hear that Mark and Chad were able to assist you with the transition to your new RX and make the buying process smooth. We truly appreciate your feedback and are glad to have been a part of your journey. If you need any further assistance, don't hesitate to reach out!

November 23, 2024

Chad and Mark were very professional with all aspects of our experience. Thank you Lexus More

by Kurtneiman50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Nov 26, 2024 -

Reliable Lexus responded

Thank you for your wonderful review! We're so pleased to hear that Chad and Mark provided you with a professional and seamless experience. It's always our goal to ensure our customers feel well taken care of. We appreciate your feedback and look forward to assisting you again in the future.

November 21, 2024

Drew B has been friendly and receptive through this sales process. Mark was also very informative, patient and thorough with a lot of the tech. He noticed the things I needed in that very order. More

by amborg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Nov 25, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're glad to hear that Drew and Mark made your sales experience smooth and informative. It’s great to know that Drew was friendly and receptive, and that Mark was thorough in addressing your tech needs. We strive to provide personalized service, and it's rewarding to hear that they met your expectations. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to helping you again in the future!

November 21, 2024

The process has been very easy and smooth! Kery has kept us up to date with everything with constant communication on finding us the perfect GX. Both him and Mark were super informative and I More

by Mariahmartin2711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Nov 25, 2024 -

Reliable Lexus responded

We're thrilled to hear that your experience with Kery and Mark was so positive! Their dedication to providing excellent customer service is commendable. We're glad we could help you find the perfect GX. Please don't hesitate to reach out if you have any questions or need further assistance.

November 17, 2024

We recently purchase a car from Jonathan Crosby at Reliable Lexus. He was very helpful and worked to make to the prices seem less and efficient. We highly recommending asking for Jonathan if you plan More

by Setgas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Crosby
Nov 20, 2024 -

Reliable Lexus responded

Thank you for sharing your experience! We're thrilled to hear that Jonathan provided you with helpful and efficient service during your car purchase. Your recommendation means a lot to us, and we're grateful for your trust. If you ever need assistance again, don't hesitate to reach out!

November 15, 2024

Mark has been helping with everything, from learning the tech to setting up my dashcam. We appreciate the help! More

by Wynona68
Recommend Dealer
Yes
Employees Worked With
MARK DALANGIN
Nov 18, 2024 -

Reliable Lexus responded

Thank you for your kind words! We're thrilled to hear that Mark has been so helpful in assisting you with the tech and setting up your dashcam. We truly appreciate your feedback and are always here to support you with anything you need. Thanks again!

November 15, 2024

Great kery and mark were excellent to work with. Thank you for the experience Reliable Lexus! More

by Jennybailey94
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Nov 19, 2024 -

Reliable Lexus responded

Thank you for sharing your positive experience! We're thrilled to hear that Kery and Mark provided excellent service and made your visit enjoyable. We strive to ensure every customer feels valued and well taken care of. If there's anything we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again!

November 14, 2024

I will never go to another dealership. This is the best dealership with the best sells people and the best service department. Everyone is extremely nice and helpful. They are easy to d More

by LeslieJoPD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella
Nov 15, 2024 -

Reliable Lexus responded

Thank you so much for your glowing review! We’re thrilled to hear that our team has earned your loyalty and that you had such a positive experience with both our sales and service departments. It’s our goal to make every visit as seamless and enjoyable as possible, and we’re so glad we could deliver that for you. If there’s ever anything you need, don’t hesitate to reach out—we’re here to help. Thank you for being a valued part of our Reliable Lexus family!

November 14, 2024

Very in-depth and courteous. Drew L was very informative to work with. Mark was also able to teach me few things that are new in this 24 than my 22. Thanks. More

by Sandyking2828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin, Drew Buchheit
Nov 15, 2024 -

Reliable Lexus responded

Thank you for sharing your experience! We’re delighted to hear that Drew provided you with in-depth and courteous service, and that Mark took the time to go over the new features in your 2024 model compared to your 2022. Our team takes pride in ensuring our customers feel informed and confident with their vehicles. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing us!

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