Reliable Lexus
Springfield, MO
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Kery Spinabella Made It Easy! We went in to buy our 3rd Lexus from him. Couldn't decide on an ES or an NX. Then my hubby found a 2016 Chevrolet Colorado on the used side and fell i We went in to buy our 3rd Lexus from him. Couldn't decide on an ES or an NX. Then my hubby found a 2016 Chevrolet Colorado on the used side and fell in love. Kery made it happen! That new Lexus IS still on my list - and Kery will get our business. More
Thank you, Kerry!! Bought from you in 2008 and again last month. Thanks for staying in touch all this time and providing another great buying experience. You are great! Bought from you in 2008 and again last month. Thanks for staying in touch all this time and providing another great buying experience. You are great! More
Best Experience EVER! Everything about our experience was awesome! Kery Spinabella went above and beyond. He wasn't a typical car salesman. In fact, the entire team at this Everything about our experience was awesome! Kery Spinabella went above and beyond. He wasn't a typical car salesman. In fact, the entire team at this dealership are different. They actually make the process enjoyable. Kery answered all of our questions with patience and even threw in a little humor along the way. He knew all about Lexus, which is saying something since ours is loaded with options. Kery walked us through all of the great features. He had our new ride washed and filled with gas without us even asking! As we were walking out, Kery was actually wiping down the car to make sure it was absolutely perfect before we drove away. Wow ...what a difference car buying can be when you're dealing with experts like Kery Spinabella and the team at Reliable Lexus. More
A great place to buy a car I had a great experience with Reliable Lexus. Sales consultant Ken Olson was very professional, helpful, and he was well versed in product knowledge. I had a great experience with Reliable Lexus. Sales consultant Ken Olson was very professional, helpful, and he was well versed in product knowledge. The entire staff was friendly and helpful. The showroom was beautifully arranged. Ken went to great lengths to explain all the options on the vehicle I bought. I would recommend reliable to anyone. More
Professional, helpful, teamworking employees We originally went to the used Toyota center with plan to possibly purchase a vehicle. Originally I worked with Adam and was looking at a used Acura We originally went to the used Toyota center with plan to possibly purchase a vehicle. Originally I worked with Adam and was looking at a used Acura MDX but it had more miles then I wanted. He led me to the Lexus side with another Acura but RDX model. After driving the RDX and a Toyota Highlander we made the decision to purchase the RDX. When we came back from lunch Adam was busy and we went back to the Lexus side and were assisted by Brianna. She was awesome to work with and went above and beyond to help Adam with the sale! We had to pick the car up the next am and complete the paperwork and she had everything ready for us. Before we left with the car she asked if we would like help setting our phones up in the car. What a help for people who aren't to tech savvy. More
First time Lexus owners Ken Olson did a great job walking us through the negotiation of our new Lexus ES350. We bargained hard and Ken was patient, reasonable and we came to Ken Olson did a great job walking us through the negotiation of our new Lexus ES350. We bargained hard and Ken was patient, reasonable and we came to a acceptable price. Ken spent time explaining and showing the important aspects of the car like how to start, lights,seat adjustments, radio,and trunk. There is a lot to learn and Ken offered his help and encouraged us to call anytime. Though we were there for many hours we are happy with the transaction. Best part-we love this car. Thanks Ken Everyone we came in contact with, at Reliable, were friendly and helpful. More
Knowledge is King I took my car in for service and Josh Reno was a professional from start to finish. He explained the interior treatment process in great detail and a I took my car in for service and Josh Reno was a professional from start to finish. He explained the interior treatment process in great detail and answered all my questions without hesitation. Which told me that lexus does a great job in making sure their reps are well informed, and that Josh takes his career serious. More
My CT200h Service I took my Lexus CT200h in for a safety recall. They didn't have the parts at first because Toyota wasn't ready for the recall. Couple weeks later, t I took my Lexus CT200h in for a safety recall. They didn't have the parts at first because Toyota wasn't ready for the recall. Couple weeks later, they called me and had the parts in. I took the car in, the service rep was courteous and professional. After 4 hours, the car was done and they gave me a complimentary interior cleaning although they missed a spot on the headliner. Best service experience I've ever had. Highly recommended. More
Great Car Buying Experience! Ken greeting us promptly & helped us find just what we were looking for. He did a very thorough job explaining the specs of the car as well as our dif Ken greeting us promptly & helped us find just what we were looking for. He did a very thorough job explaining the specs of the car as well as our different options. He was a pleasure to work with! Tom took care of our financing. He was also very thorough and made the transaction swift & painless. We enjoyed meeting him as well! More
Poor Service Was on vacation left car lexus Gx470 because of suspension had them check it out and see if I could drive it home. They tore the car apart so I couldn Was on vacation left car lexus Gx470 because of suspension had them check it out and see if I could drive it home. They tore the car apart so I couldn't drive it home. Told me it would cost $7,000.0 to get it fixed. My mechanic back home said I could drive it home it would be fine but they had it tore apart. At this point they introduce me to Ken Olson car sales he was excellent and have nothing but praise for him even called me when I got home to check on me. In the future If I would buy a new Lexus I would come back and buy off of Ken Olson More