Reliable Lexus
Springfield, MO
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Great customer service ! I’ve been dealing with this dealership for several years now. I’ve dealt with Myles in the service department most of that time and have th highest re I’ve been dealing with this dealership for several years now. I’ve dealt with Myles in the service department most of that time and have th highest regard for him when it comes to his customer service skills. A very professional person as is the rest of the staff there. More
Outstanding experience I highly recommend Reliable Lexus. Alex our salesman did an excellent job at catering to our needs in many ways. I’d give them 10 stars if that was an I highly recommend Reliable Lexus. Alex our salesman did an excellent job at catering to our needs in many ways. I’d give them 10 stars if that was an option. Keep up the great work! More
Repair of my 2005 Lexus rx330 electronic components. I took my car to the Lexus dealer to have the climate control unit looked at .,come to find out they found it was not the climate control module. The I took my car to the Lexus dealer to have the climate control unit looked at .,come to find out they found it was not the climate control module. The problem was actually a short in a computer system in the driver side door. That replacement fixed all the electrical problems in the car and climate control module. They had it replaced and back to me in a very quick and timely manner. The best part was the cost savings was $100s of dollars cheaper for me than the original repair cost quoted. The service manager Myles Hufferd was very helpful setting things up and the rest of the service staff also. I highly recommend the lexus service department for your repair needs. More
How a salesman should do the job. I recommend Ken Olsen to anyone and everyone who wants to buy a car. Ken did an excellent job of finding out what we wanted and then went to work to I recommend Ken Olsen to anyone and everyone who wants to buy a car. Ken did an excellent job of finding out what we wanted and then went to work to make it happen. His efforts were all directed towards getting us the car we wanted and not trying to sell us something either more or less than we wanted. Call Ken, he will not disappoint. More
Maintenance on 2010 Lexus My daughter's 2010 Lexus had a recall to replace airbag. We chose Reliable Lexus. When calling I talked to Myles. He set everything up and sent me rem My daughter's 2010 Lexus had a recall to replace airbag. We chose Reliable Lexus. When calling I talked to Myles. He set everything up and sent me reminders. During our visit Myles treated us with great respect and met our every need. I highly recommend seeing Myles for any maintenance needs you have. More
Loving Lexus! Really enjoyed the buying experience. Kery Spinabella has a extremely extensive knowledge about the product and cares about the customer being happy Really enjoyed the buying experience. Kery Spinabella has a extremely extensive knowledge about the product and cares about the customer being happy with their vehicle. More
Excellent Sales Experience I would like to relate to an experience my bride and I had searching for a new automobile for her. We went to 5 different dealerships looking at Jeep I would like to relate to an experience my bride and I had searching for a new automobile for her. We went to 5 different dealerships looking at Jeep, Ford, Lincoln and Lexus. After working with sales people at those locations, one stood out. She had her mind set to purchase another Jeep Grand Cherokee, Summit and checked Lexus on a whim from a suggestion she hear on the radio. We met Kery Spinabella at Reliable Lexus and he took over. Our first meeting ended up unforgettable as he set the bar for all the sales people we had and were going to talk too. His impressive and thorough handling along with customer service made her choice easy. She is driving a new RX350L with confidence that she will be taken care of. Kery Spinabella is the perfect example of a person who cares about his clientele. If you have any questions as to how good he is, please get our phone number from him and we will confirm our experience. Sincerely, Roger and Becky Meier More
Service New to the area and need service. Myles Hufferd was outstanding to work with getting the service on our car that was needed. Myles got us in and provi New to the area and need service. Myles Hufferd was outstanding to work with getting the service on our car that was needed. Myles got us in and provided a loaner while ours was being serviced. More
Warranty Coverage I recently needed my car fixed, and Miles was quickly able to determine my coverage and make an appointment. They were on time, and true to the warra I recently needed my car fixed, and Miles was quickly able to determine my coverage and make an appointment. They were on time, and true to the warranty. Excellent job! More
Return Customer to Reliable Lexus We purchased a new 2006 RX 300 off the showroom floor from Reliable Lexus and drove it for over 10 years, then traded it for a new 2016 Toyota SUV tha We purchased a new 2006 RX 300 off the showroom floor from Reliable Lexus and drove it for over 10 years, then traded it for a new 2016 Toyota SUV that was too high for my wife to get in and out of. After a couple of years of that, we decided to go back to the Lexus RX. Alex De Luca at Reliable Lexus took our phone call and helped us from the time we arrived at the dealership. We found exactly what we were looking for in a 2018 Lexus RX 350, which we got off the showroom floor! Alex was extremely helpful in our trade every step of the way. We have had the car just about a week now and are extremely pleased. More