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Reliable Lexus

Springfield, MO

5.0
892 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 892 reviews

June 27, 2022

I now have 17,000 miles on my car I’m on my second set of Michelin tires these have 2100 miles on them and they’re also defective I was told by Lexus to call Michelin. These tires were on the car when I pu More

by laurencrice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 30, 2022 -

Reliable Lexus responded

Lauren, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-655-9507 as soon as possible.

June 26, 2022

My wife and I had a wonderful experience while purchasing a new car at Reliable Lexus. Kerry Spinabella the client advisor was great to work with. He was extremely professional and knowledgeable about all as More

by deblev_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Spinabella
Jun 27, 2022 -

Reliable Lexus responded

Thank you for your positive feedback!

June 25, 2022

I have been working with Chad Betzler on my new car purchase. He is great to work with … great updating and follow-up. More

by Powercats1
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
Jun 27, 2022 -

Reliable Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 16, 2022

Kery Spinabella is always there to help me pair my new phones….he is always pleasant to deal with…. More

by SUV owners
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella
Jun 17, 2022 -

Reliable Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 08, 2022

My experience at Reliable Lexus was very pleasant. Rick was a big help with helping me make a decision. Dez, the Tech Specialist was exceptional when explaining all the functions of the vehicle. THANK More

by Cadc01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Tatum, Mr. Nunn, and Mr. Mahmood
Jun 08, 2022 -

Cadc01 responded

Reliable LEXUS is one of the BEST car dealerships I’ve ever worked with over the years. Rick, Dez, and Adil we’re all very helpful in so many ways. Thank you so very much for my experience with your company. Blessings Always, Cheryl and George Cressel

Jun 09, 2022 -

Reliable Lexus responded

Thank you for your positive feedback, from all of us here at Reliable Lexus!

May 31, 2022

Dylan Massey, was great to work with and reliable Toyota. They had great care for there customers. Offered free Soda and sandwich. They represented themselves very well. More

by antoniov0131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Massey
May 31, 2022 -

Reliable Lexus responded

Thank you for your positive feedback for Dylan!

May 28, 2022

I highly recommend Reliable Lexus, Our salesman Lem was one of the most knowledgeable salesman I have dealt with in a while. He. was very honest and has made several follow up calls for questions or probl More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lem Wilson
May 31, 2022 -

Reliable Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 12, 2022

I highly recommend Reliable Lexus. I purchased a pre-owned Lexus ES350, and there was no part of the car buying experience that was not professional, personable, and genuinely flawles More

by Hayden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Ian
May 16, 2022 -

Reliable Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 03, 2022

Chad helped me purchase my first Lexus. My husband and I were both impressed with his in-depth knowledge of every vehicle at his dealership I. He answered all my questions and then some wit More

by Staystrong.4812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
May 01, 2022

We had a great buyer experience with Chad. We would highly recommend purchasing a Lexus with him. More

by Autoc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
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