Reliable Lexus

I may have been impressed if Mungenastlexusofstlouis. com had not set such a high standard for me. I had to switch lexus dealership after moving to the Springfield area and the service was not as friendly com had not set such a high standard for me. I had to switch lexus dealership after moving to the Springfield area and the service was not as friendly or helpful. It's waiting area also is not as comfortable or well designed...I was also informed if I took a loaner car my car would not be done until the afternoon...my appointment was at 930am...I don't really understand how that lengthens the time it takes for my car to be done...I was never told that at Mungenastlexusofstlouis.com and they didn't lengthen service time just because I took a loaner. More

We had a wonderful experience buying the 2019 Lexus. We were treated like family. JT was our salesman. He gets 5 stars for his professional , knowledgeable, and kind manner in which we were helped make We were treated like family. JT was our salesman. He gets 5 stars for his professional , knowledgeable, and kind manner in which we were helped make a Great decision in buying a Lexus. More

Wow, where to start? So many great things all around! I've been in the auto business before, I understand how stressful the car buying experience can be, but Chad Betzler So many great things all around! I've been in the auto business before, I understand how stressful the car buying experience can be, but Chad Betzler and the Reliable Lexus team; just epic service! By the way this is our first new Lexus, and I couldn't have asked for a better Sales Advisor or Dealership! Thanks Reliable Lexus Team, you bring honor to the name! More

I can’t say enough good things about this dealership. The car business is crazy right now, and this dealership is very professional and trustworthy. Salesman Ken Olson was top notch!! Check them out, The car business is crazy right now, and this dealership is very professional and trustworthy. Salesman Ken Olson was top notch!! Check them out, you won’t be sorry!! More

Chad Betzler was wonderful to work with I fell he went above and beyond to get us the exact vehicle we were looking for. above and beyond to get us the exact vehicle we were looking for. More

Loved our experience working with Ben from reliable Lexus. I would highly recommend asking for Ben for you’re next Lexus or Toyota purchase! Lexus. I would highly recommend asking for Ben for you’re next Lexus or Toyota purchase! More

Liz Brown was my salesperson & she was just great. Never had a Lexus before purchasing my RX350 & I love it! If you are interested, please call or ask for Liz! My experience was the best ever!! had a Lexus before purchasing my RX350 & I love it! If you are interested, please call or ask for Liz! My experience was the best ever!! More

Had a great experience at Reliable Lexus. Chad Betzler was personable, professional, and very attentive to our needs. He was able to answer all of our questions and even checked on us after the sale. We was personable, professional, and very attentive to our needs. He was able to answer all of our questions and even checked on us after the sale. We enjoyed working with Chad and highly recommend him. More

We just purchased our RX350 from Reliable Lexus and had a very seamless experience from the very beginning when Chad Betzler met us outside on the lot. He was extremely patient with us while we test drove a very seamless experience from the very beginning when Chad Betzler met us outside on the lot. He was extremely patient with us while we test drove a couple of models. He was knowledgeable, very polite, and pleasant with us as senior citizens. In this difficult time of getting inventory, Chad and Anthony (service manager) found a car that met our specifications, color, and interior color right away and they were able to get it reallocated to their dealership upon its creation in Canada. Chad kept us informed every step of the way and was always available for questions. I didn't actually have any interaction with the other sales staff at Reliable, but I'm so very glad that we were matched up with Chad in the very beginning. If you're planning to shop for a Lexus (and who wouldn't want to), you would be doing yourself a big favor by asking for Chad. Also great service from Mark who reviewed all the technology in the car with me as well as Adil in finance. Great job, Chad. Thanks a million!! More

2nd time buyer with Kery Spinabella Doing business 2nd time buyer with Kery Spinabella Doing business with Kerry is a pleasure. Very professional and knowledgeable. He makes you feel like family 2nd time buyer with Kery Spinabella Doing business with Kerry is a pleasure. Very professional and knowledgeable. He makes you feel like family and makes the process a pleasurable experience. His follow up is awesome and he is always available. We give him ten stars or more .Recommend him 100 % More