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Reliable Lexus

Springfield, MO

5.0
838 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 839 reviews

August 03, 2022

We had a great experience working with Nathaniel Floyd when we bought our Lexus. If you are looking for a no pressure salesman he’s your man! More

by TJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Floyd
Aug 04, 2022 -

Reliable Lexus responded

Thank you for your positive review!

August 02, 2022

We just purchased our 1st Lexus with Reliable Lexus in Springfield. Chad was kind and very helpful in our SUV purchase! If you’re in the market for a Lexus, call and ask for Chad! He doesn’t disappoint! More

by The Kelley’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad (Sale Rep)
Aug 03, 2022 -

Reliable Lexus responded

Thank you for your positive review!

July 22, 2022

Kery was great! Our new Lexus arrived ahead of schedule and it was a smooth transaction! Highly recommend Kery and all of the Reliable Lexus staff!! More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella
Jul 25, 2022 -

Reliable Lexus responded

Thank you for your positive review!

July 22, 2022

Wrecked my old Lexus. Kery was fantastic in finding me a new replacement. Highly recommend! More

by owarr20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella
Jul 25, 2022 -

Reliable Lexus responded

Thank you for your positive review!

July 20, 2022

Chad was the Best! Very professional, and knew everything about this NX300 that sealed the deal! I came in for service department work on an older Lexus and walked out More

by 88dsimpson@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Our F&I representative
Jul 21, 2022 -

Reliable Lexus responded

Thank you for the positive review!

July 06, 2022

I really like the ES that I purchased in Matadoe Red. ...come ask for Kery Spinabella and he will take care of you !! More

by Rmkeathley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KERY SPINABELLA
Jul 07, 2022 -

Reliable Lexus responded

Thank you for your positive feedback, from all of us here at Reliable Lexus!

June 28, 2022

Great Experience! Kery Spinabella kept me informed on when my RX would arrive and I am now enjoying my RX…. More

by Charles.skaggs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella
Jun 29, 2022 -

Reliable Lexus responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Jun 29, 2022 -

Charles.skaggs responded

A very pleasant experience, Thanks Charles

June 27, 2022

I now have 17,000 miles on my car I’m on my second set of Michelin tires these have 2100 miles on them and they’re also defective I was told by Lexus to call Michelin. These tires were on the car when I pu More

by laurencrice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Jun 30, 2022 -

Reliable Lexus responded

Lauren, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to our Marketing Manager, Lincoln Whisler, at 417-655-9507 as soon as possible.

June 26, 2022

My wife and I had a wonderful experience while purchasing a new car at Reliable Lexus. Kerry Spinabella the client advisor was great to work with. He was extremely professional and knowledgeable about all as More

by deblev_2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Spinabella
Jun 27, 2022 -

Reliable Lexus responded

Thank you for your positive feedback!

June 25, 2022

I have been working with Chad Betzler on my new car purchase. He is great to work with … great updating and follow-up. More

by Powercats1
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
Jun 27, 2022 -

Reliable Lexus responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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