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Reliable Lexus

Springfield, MO

5.0
842 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 842 reviews

July 13, 2023

Ken and Mark were so easy to work with when explaining how to operate our 2024 Lexus. Loved the personal attention and would recommend them highly. More

by B and D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance person did an excellent job.
July 12, 2023

Ken and Mark did an amazing job with getting us into a new vehicle and teaching us all of the new technology within the car. We switched from a 2020 Lexus ES to a brand new 2023 ES and we love the new cen More

by Em
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olsen and Mark Dalangin
July 12, 2023

Very great to work with, I’m very happy with the changes to the center screen and the safety features. Chad did wonderful in finding the perfect vehicle and Mark did great on teaching me all the technology More

by Lizgodwin79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler, Anthony Archuleta and Mark Dalangin
July 05, 2023

I am well pleased with the timeliness and quality of service and personal attention. I received while at Reliable Lexus and in addition, it would be remiss of me if I didn’t mention Mark in the tech dep More

by Othy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin and Ken Olsen
June 14, 2023

Chad was absolutely fantastic! I highly recommend you ask for him! He was very patient and extremely helpful! More

by Jimmier1936
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
May 26, 2023

I bought a new lexus and survived! It was an exciting experience. My wife love our white RX. Everyone was super helpful and we enjoy the car. More

by Tom
Recommend Dealer
Yes
Employees Worked With
JT Gasci, Rebecca Hancock
May 26, 2023 -

Tom responded

While JT and Becca were very pleasant, the finance portion was terrible. There were entries we were not told about. We were also informed that while there was a warantee on our new vehicle, there were a lot of components that were not covered. We reluctantly agreed to additional coverage for approximately $800. When we recieved our financial papers we discovered that this was per year, the total for the addional coverage was $4150!! We spent hours on the phone and talked to many people to try to get this resolved. As of three weeks after our purchase, I'm stil not sure. This is the first time we ever bought a new car with a waranty that wasn't.

May 26, 2023

Excellent service and experience! The car is beautiful and the wife and I are extremely happy with the purchase. More

by Terry.Mctague
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler
May 26, 2023

We had a Great experience at Lexus. Chad was extremely knowledgeable., helpful and he helped our decision process. More

by B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad
May 22, 2023

My husband and I recently purchased a Lexus vehicle. Jack Dugger was our sales person. Jack was very easy to deal with and we did not experience any high pressure sales pitch. Both times we were at the More

by B Lowrance
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jack Dugger
May 21, 2023

Brandon worked with me to help get me into a vehicle during a rough time in my life. Great customer service, understanding people. More

by MC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Watson
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