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Reliable Lexus

Springfield, MO

5.0
997 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 997 reviews

March 06, 2024

We had a great experience buying a vehicle! Thanks to Aaron and Mark going over the vehicle! More

by morganbrowning99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
March 02, 2024

Aaron and Mark were great to work with and taught me a lot about the vehicle. Transitioning from an Avalon to a new Lexus ES, so not too different of vehicles. Thank you! More

by Pamrquilter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
March 02, 2024

Been on and off looking for a new car, met Jeff today and ended up leaving the dealership with a new RX. Jeff was great with the process and we learned quite a bit sitting in the car with Mark. More

by cwhite410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
February 29, 2024

Aaron and Mark were great to work with, both lovely gentleman. Both taught us a lot about the vehicles and let us know they’re always available to us. More

by Jerryleeholcomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
February 28, 2024

I'm a owner of a 2006 lexus my key has broken loose from the key fob and need a knew one . Now having said that I gave the deal my name , my car vin number. I was will to pay up front for a new key replacem More

by Upset/mad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No, name parts
Feb 29, 2024 -

Reliable Lexus responded

Hello, we do apologies for the inconvenience. For replacement key fobs we require proof of ownership/registration to be verified in person at the time of order, or at the time of pick up. We have this policy in place for your safety and ours (this is a standard policy at dealerships nationwide). We understand your frustration... If you have further questions, please reach out to our Marketing Manager, Lincoln Whisler, at 417-200-3181

Mar 01, 2024 -

Upset/mad responded

Then dont ask to take or money over the phone while ordering! If i call to order a part order it don't ask for money up front, if you require payment up front then due proper verification up front. Stop with the double standards !

February 27, 2024

Walked in today and met Ken, then drove out with a brand new 24 RX 350! He's been very thorough through the process and Mark was just as helpful with all the tech lessons. More

by mstevens1874
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
February 26, 2024

Ken and Mark have been helpful throughout this process. We bought a 24 Lexus RX 350, and learned a few things sitting in the car with Mark. More

by fredascroggins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Feb 26, 2024 -

Reliable Lexus responded

Hi Freda, Thank you for your review. We are so pleased to hear that Ken and Mark provided you with a helpful purchasing experience. Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs. Enjoy your new RX350!

February 26, 2024

Bought a new 24 Lexus ES and have been looking for a solid sedan for a bit. Drew had us sold on it when we met him on the lot and he's set treated us well in the process. Mark has taught as a few things More

by Jkennedy33333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buccheit and Mark Dalangin
February 23, 2024

Two days it took to get a vehicle here at Reliable Lexus and it’s been very quick. Aaron has treated me well with this whole process. Mark also taught me quite a few things in the car before I left! More

by annaferriss788
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
Feb 23, 2024 -

Reliable Lexus responded

Hi Anna, Thank you for your review. We are so glad to hear that Anna and Mark provided you with a great purchasing experience. Thank you for your kind words and patronage. We look forward to working with you again. Enjoy your new purchase!

February 22, 2024

We waited for this 2024 Lexus RX 350 for a while and Chad has been super patient with us. Constantly kept us up to date and we’d definitely come back to buy from him again. Mark was also very thorough throug More

by meganhargraveskc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
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