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Reliable Lexus

Springfield, MO

5.0
846 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 846 reviews

October 31, 2024

Mark helped me understand my new computer/car! Correy was great to work with - kept in touch, but not too pushy. He worked hard to find the car we wanted. More

by Kleemichaelis
Recommend Dealer
Yes
Employees Worked With
Correy Irsik, Mark Dalangin
Nov 01, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Mark was able to help you navigate your new car computer and that Correy provided excellent service without being pushy. Our team is dedicated to finding the right fit for you, and it’s great to know their efforts made a difference. Enjoy your new vehicle, and we look forward to seeing you again!

October 31, 2024

Drew Buchheit and Mark were very helpful and we are very pleased! They both were very nice and we feel very well informed about the tech features! More

by Ddscletsch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Nov 04, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We’re delighted to hear that Drew and Mark provided you with helpful and informative service. It's great to know you feel well-informed about the tech features. Our team strives to ensure every customer has a positive experience, and your satisfaction is our priority. We appreciate your kind words and look forward to assisting you again in the future!

October 30, 2024

Walked in the door and Ken greeted my wife and I. He has treated us very well during our sales process. Mark was also able s to show me a lot of the new features in my tx! More

by rese1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
Oct 31, 2024 -

Reliable Lexus responded

Thank you for taking the time to share your experience! We're delighted to hear that Ken and Mark provided you and your wife with exceptional service during your visit. It's great to know you found the new features in your TX helpful. If you have any further questions or need assistance, don’t hesitate to reach out. Enjoy your new vehicle!

October 27, 2024

The process with cory and mark when well Very very well . Thank you Reliable Lexus! More

by Kenneth840
Recommend Dealer
Yes
Employees Worked With
Correy Irsik and Mark Dalangin
Oct 29, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that Cory and Mark provided you with an excellent experience. We appreciate your kind words and look forward to serving you again at Reliable Lexus!

October 24, 2024

Met Drew L at Toyota, and eventually made our way back to Lexus. He kept in contact with us periodically. Initially the Lexus vehicle we wanted had a scratch, but we ended up eventually getting the model we More

by devonnajones
Recommend Dealer
Yes
Employees Worked With
Drew Lindeman and Mark Dalangin
Oct 25, 2024 -

Reliable Lexus responded

Thank you for sharing your experience! We’re glad to hear that Drew and Mark provided excellent service and kept you updated throughout the process. We apologize for the delays you encountered with the finance department and appreciate your feedback, as it helps us improve. If you have any further concerns or need assistance, please don’t hesitate to reach out. Enjoy your new Lexus!

October 23, 2024

Drew Buchheit has been a wonderful salesman to work with. Thoroughly kept in contact and he answered all of our questions. Mark has been wonderful as well and showed us everything we needed to know about our More

by Shirldesh55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit, Mark Dalangin
Oct 25, 2024 -

Reliable Lexus responded

Thank you so much for your review! We’re thrilled to hear that Drew provided excellent communication throughout your experience and answered all of your questions, making the process smooth and enjoyable. It’s also wonderful to know that Mark took the time to go over everything you needed for your new Lexus—ensuring you feel fully prepared with your new vehicle! We’ll be sure to pass along your kind words to the team. Enjoy every moment with your Lexus, and we look forward to welcoming you back!

October 23, 2024

Today was the best day EVER! !!!! Finally picked up my car ( IS350 FSport)!!! It was quite a journey for me, a year + months and it was all worth it thanks to Chad Betzler!!! He h More

by 2dmnqt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler, Mark Dalangin
Oct 25, 2024 -

Reliable Lexus responded

Congratulations on picking up your new IS 350! We're thrilled to hear that your experience with Chad was exceptional and that he provided the support you needed throughout your journey. It's also great to know that Mark was helpful in guiding you through your new car's features. We appreciate your kind words and are excited to have you as part of the Lexus family. Enjoy your new ride! Thank you for sharing your experience!

October 21, 2024

Superb customer service, prompt, polite, and professional. I've never been more excited for a vehicle in the process. Correy has been a great man to work with as long as Mark your tech specialis More

by Cmdoke7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corsey Irsik, Mark Dalangin
Oct 24, 2024 -

Reliable Lexus responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a superb experience with our team, especially with Correy and Mark. It's fantastic to know that you felt excited about the process and learned a lot along the way. We appreciate your support and look forward to serving you again in the future!

October 18, 2024

Mark was very informative and I now know more about my vehicle than I ever have. We met Kery and he was great to work with. Thank you Reliable Lexus! More

by kaceymehl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Spinabella and Mark Dalangin
Oct 21, 2024 -

Reliable Lexus responded

Thank you for your wonderful review! We're thrilled to hear that Mark was able to provide you with valuable information about your vehicle and that you had a great experience with Kery as well. Our team is here to ensure you have all the knowledge you need to enjoy your car to the fullest. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

October 18, 2024

Mark, Chad and Drew L have been great from start to finish! No pressure and lots of great info on the vehicle. Super happy with the process. More

by Melweiler89
Recommend Dealer
Yes
Employees Worked With
Chad Betzler, Drew Lindeman, Mark Dalangin
Oct 21, 2024 -

Reliable Lexus responded

Thank you for your wonderful review! We're thrilled to hear that Mark, Chad, and Drew provided you with a great experience from start to finish. It's fantastic to know that you felt no pressure and received plenty of valuable information about your vehicle. Your satisfaction is our priority, and we’re so happy to have been a part of your car-buying journey. Enjoy your new vehicle, and we look forward to seeing you again!

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