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Reliable Lexus

Springfield, MO

5.0
994 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 994 reviews

April 07, 2024

Drew Stevenson provided fantastic customer service and handled our needs exceptionally well. I highly recommend buying a car from him. More

by Antionette.roque24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Apr 11, 2024 -

Reliable Lexus responded

We're thrilled to hear about your fantastic experience with Drew Stevenson! Congratulations on your new car! It sounds like Drew went above and beyond to ensure your needs were met exceptionally well. Providing exceptional customer service is something we take very seriously, and we'll be sure to recognize Drew for his outstanding performance. Your recommendation to buy a car from Drew is the highest praise we can receive. Thank you for trusting him with your car purchase! Thanks again for choosing Reliable Lexus!

April 05, 2024

I only started looking for a new vehicle because of totaling my BMW. Drew Buchheit was right on top of everything and let me know when my new NX came in. Drew was great notifying us and keeping us up t More

by joanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buccheit, Mark Dalangin
Apr 11, 2024 -

Reliable Lexus responded

Thank you so much for sharing your experience! We're so sorry to hear about your BMW, but thrilled you found your perfect replacement with the new NX. It sounds like Drew Buchheit did a fantastic job keeping you informed throughout the process, and we'll be sure to pass your praise along to him. We're also happy to hear that Mark took the time to ensure you felt comfortable and confident with all the NX's tech features - safety is our top priority! At Reliable Lexus, we strive to make the car buying experience as smooth and enjoyable as possible, even under unexpected circumstances. We're glad both Drew and Mark played a part in achieving that for you. Thanks again for choosing Reliable Lexus!

April 04, 2024

Met Drew in the showroom at Lexus and he’s treated us well with the whole process of setting me up with a 2024 Lexus RX 350. Also learned a lot from Mark about the tech. More

by barb.pbart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin and Drew Buccheit
April 03, 2024

Mark was excellent in helping with my tech issue for my navigation. Highly recommend his customer service. Very knowledgeable and so very helpful! More

by Pamjthompson1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Dalangin
April 01, 2024

This was the best experience I have had buying a Lexus. Drew was a very diligent salesman that was on top of everything that we might be interested in. Mark was beyond helpful with his instructions and hel More

by Artype002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buccheit and Mark Dalangin
March 31, 2024

Just met Jeff on the lot today looking for a Lexus and he has been excellent and very helpful throughout the process. Also, Mark taught us a lot about the tech features. More

by cjaneparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
March 30, 2024

Kyler and Mark were wonderful to work with! ! This is our first Lexus and we’re very excited! More

by Cjkranz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler Talik and Mark Dalangin
March 30, 2024

Great experience! Chad and Mark were very patient through the entire process, ensuring all our needs were met. I highly recommend Reliable Lexus. More

by Loisbrayfield59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzer and Mark Dalangin
March 30, 2024

Ken, Aaron and Mark were such great advertisers! Everything was explained and I feel very comfortable with my purchase! Thank you guys!! More

by mikeandmaryz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson, Aaron Morris and Mark Dalangin
March 29, 2024

Have had multiple Toyota’s for multiple years. Decided to stop by Lexus and Chad was able to get us a 2017 Lexus RX 350. Mark was also able to teach a lot of the features as well. More

by Martydbaumann
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
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