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Reliable Lexus

Springfield, MO

5.0
842 Reviews

3521 East Sunshine Street

Springfield, MO

65809

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Showing 842 reviews

March 09, 2024

Lexus and audi were two brands I was wanting to look at and met Andrew on the lot. Drew had treated me well throughout this whole process and I would definitely say I learned a lot sitting in the car with More

by t3ilyeu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
March 09, 2024

4th Lexus I’ve had so far and Drew Buchheit got us set up in a brand new 2024 RX 350h. Easy-going process and we learned quite a few things from Mark. More

by lynanneminton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
March 08, 2024

Jeff and Chad were great! Mark also taught me a lot about the tech features! More

by Leasab35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler, Jeff Taylor, Mark Dalangin
March 07, 2024

Adam Clair was able to take great care of Phil and I as he always has for the past few years. He had Mark contact us to meet up and he showed us all the tech features the car has to offer. Wonderful easy-g More

by 'Dee525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Clair and Mark Dalangin
March 07, 2024

Have been looking for a new vehicle for a while now. Came out on the lot and met Jeff who sold me on a new Lexus TX! Him and Mark went over the entire tech features with me and I absolutely learned a lo More

by Mgarwood715
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
March 06, 2024

We had a great experience buying a vehicle! Thanks to Aaron and Mark going over the vehicle! More

by morganbrowning99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
March 02, 2024

Aaron and Mark were great to work with and taught me a lot about the vehicle. Transitioning from an Avalon to a new Lexus ES, so not too different of vehicles. Thank you! More

by Pamrquilter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
March 02, 2024

Been on and off looking for a new car, met Jeff today and ended up leaving the dealership with a new RX. Jeff was great with the process and we learned quite a bit sitting in the car with Mark. More

by cwhite410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Taylor and Mark Dalangin
February 29, 2024

Aaron and Mark were great to work with, both lovely gentleman. Both taught us a lot about the vehicles and let us know they’re always available to us. More

by Jerryleeholcomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
February 28, 2024

I'm a owner of a 2006 lexus my key has broken loose from the key fob and need a knew one . Now having said that I gave the deal my name , my car vin number. I was will to pay up front for a new key replacem More

by Upset/mad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No, name parts
Feb 29, 2024 -

Reliable Lexus responded

Hello, we do apologies for the inconvenience. For replacement key fobs we require proof of ownership/registration to be verified in person at the time of order, or at the time of pick up. We have this policy in place for your safety and ours (this is a standard policy at dealerships nationwide). We understand your frustration... If you have further questions, please reach out to our Marketing Manager, Lincoln Whisler, at 417-200-3181

Mar 01, 2024 -

Upset/mad responded

Then dont ask to take or money over the phone while ordering! If i call to order a part order it don't ask for money up front, if you require payment up front then due proper verification up front. Stop with the double standards !

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