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Reliable Lexus

Springfield, MO

Overview
Reviews
5.0
842 Reviews
Call Dealership (417) 459-4588
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3521 East Sunshine Street

Springfield, MO

65809

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Showing 842 reviews

April 15, 2024

The staff is incredibly helpful and thorough in making sure that customers are given the best experience. Kery was very proactive in making sure paperwork was done ahead of time and Mark did a fantastic j More

by codemanspiff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
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Apr 16, 2024 -

Reliable Lexus responded

Wow, Kery and Mark sound like a dream team! We take pride in our staff's helpfulness and thoroughness, and it's fantastic to hear they made your car buying experience so smooth. Kery's proactiveness with the paperwork is a huge advantage, and Mark's clear explanation of your new car's features ensures you can hit the road confidently. Thank you for highlighting these details in your review! Congratulations on your new car, and welcome to the Reliable Lexus family! We're here for you if you have any questions about your new ride in the future.

April 15, 2024

We were set on the Lexus UX all year. We came on the lot and met Drew and he has treated us well in the whole process. Mark was also able to show us a lot of tech features in the car as w More

by tmccann31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DREW Buchheit and Mark Dalangin
Report | Print
Apr 17, 2024 -

Reliable Lexus responded

Absolutely delighted to hear you found your perfect ride! The Lexus UX is a fantastic choice, and we're so happy Drew could guide you through the process smoothly. His dedication to customer satisfaction truly shines through. Mark's tech expertise sounds like it came in handy too! Those UX features can be impressive, and having someone like Mark to explain them makes all the difference. Thanks for sharing your positive experience! Welcome to the Reliable Lexus family. We wish you countless adventures in your new Lexus UX. Feel free to stop by for anything you need, or if you just want to show off your new car!

April 13, 2024

Love my new 2024 Lexus ES! Kery and Mark were great to work with, go see them at Reliable Lexus. More

by araygilmore
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Report | Print
Apr 15, 2024 -

Reliable Lexus responded

Congratulations on the stunning new 2024 Lexus ES! We know the ES is a remarkable car, and we're so happy Kery and Mark helped you discover it. Their dedication to making your car buying experience a pleasure is truly appreciated. At Reliable Lexus, we believe in finding the perfect fit for each customer, and it sounds like they achieved that for you with the ES. Welcome to the Reliable Lexus family!

April 12, 2024

Great experience and wonderful team working with Mark & Kery. Traded in my 21 LC 500 for a brand new 24 and I’m very excited! More

by Stoicsmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KERY SPINABELLA and Mark Dalangin
Report | Print
Apr 15, 2024 -

Reliable Lexus responded

Wow, that's quite the upgrade! The Lexus LC is a stunning car, and the 2024 model takes it to a whole new level. We're so happy Mark and Kery were able to make your trade-in process smooth and get you behind the wheel of your dream car. They're a fantastic team, and we appreciate you recognizing their expertise. Enjoy cruising around in your new 2024 LC 500 – it's sure to be a conversation starter wherever you go! In the meantime, if there's anything you'd like to learn more about the 2024 features or any Lexus accessories to personalize your ride, please don't hesitate to reach out. We're here to help you make the most of your new Lexus experience!

April 11, 2024

Kery and Mark. They have been very helpful with getting in a new vehicle and helping understand all of the features. More

by townsendpaul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Mark Dalangin, Jeff Taylor
Report | Print
Apr 12, 2024 -

Reliable Lexus responded

Thank you for choosing Reliable Lexus and leaving this fantastic review! We're delighted to hear that Kery and Mark made your new car buying experience so smooth. Finding the perfect vehicle and understanding all its features are crucial aspects of getting a new Lexus. It sounds like Kery's expertise helped you find the ideal car, and Mark's patience ensured you feel confident using all its features. That's the kind of personalized service we strive for at Reliable Lexus. We'll be sure to pass along your kind words to Kery and Mark – they'll be thrilled to know they made such a positive impact! Congratulations on your new Lexus! We know you'll enjoy exploring all it has to offer. Please don't hesitate to reach out to Kery, Mark, or any of our team members if you have any questions in the future. We're always happy to help!

April 11, 2024

Spent 6 months looking around for a new vehicle with multiple brands. Went through the list and decided to go with the most reliable vehicle. That’s when I decided to buy a car from Aaron and he’s been More

by shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Morris and Mark Dalangin
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Apr 15, 2024 -

Reliable Lexus responded

We're so happy to hear you found the perfect car for your needs! Thank you for taking the time to recognize Aaron's attentiveness and Mark's expertise in explaining the new technology. At Reliable Lexus, we strive to make the car buying experience as smooth and informative as possible. Congrats on your new car, and welcome to the Reliable Lexus family! We hope you enjoy it for many miles to come.

April 10, 2024

I just purchased my new Lexus NX! Ken and Aaron were able to locate the perfect vehicle for us and they did a great job explaining everything! Made the process easy too. Thanks Reliab More

by julieruzicka95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson, Aaron Morris
Report | Print
Apr 11, 2024 -

Reliable Lexus responded

Congratulations on your new Lexus NX! We're thrilled that Ken and Aaron were able to find the perfect car for you. At Reliable Lexus, we pride ourselves on our knowledgeable staff and commitment to exceptional customer service. It sounds like Ken and Aaron went above and beyond to make your car-buying experience easy and enjoyable. We'll be sure to pass on your kind words to them! Thanks again for choosing Reliable Lexus! We look forward to many happy miles with you in your new Lexus NX.

April 10, 2024

Everyone at Lexus was great to work with especially Chad, Mark, and Corey. Thank you very much More

by gwd2
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad, Mark, Corey
Report | Print
Apr 12, 2024 -

Reliable Lexus responded

We're thrilled to hear you had such a positive experience! We appreciate you taking the time to leave a review and especially recognizing Chad, Mark, and Corey for their excellent service. We'll be sure to pass on your kind words to them. Thank you again for choosing Reliable Lexus!

April 07, 2024

Drew Stevenson provided fantastic customer service and handled our needs exceptionally well. I highly recommend buying a car from him. More

by Antionette.roque24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Stevenson
Report | Print
Apr 11, 2024 -

Reliable Lexus responded

We're thrilled to hear about your fantastic experience with Drew Stevenson! Congratulations on your new car! It sounds like Drew went above and beyond to ensure your needs were met exceptionally well. Providing exceptional customer service is something we take very seriously, and we'll be sure to recognize Drew for his outstanding performance. Your recommendation to buy a car from Drew is the highest praise we can receive. Thank you for trusting him with your car purchase! Thanks again for choosing Reliable Lexus!

April 05, 2024

I only started looking for a new vehicle because of totaling my BMW. Drew Buchheit was right on top of everything and let me know when my new NX came in. Drew was great notifying us and keeping us up t More

by joanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buccheit, Mark Dalangin
Report | Print
Apr 11, 2024 -

Reliable Lexus responded

Thank you so much for sharing your experience! We're so sorry to hear about your BMW, but thrilled you found your perfect replacement with the new NX. It sounds like Drew Buchheit did a fantastic job keeping you informed throughout the process, and we'll be sure to pass your praise along to him. We're also happy to hear that Mark took the time to ensure you felt comfortable and confident with all the NX's tech features - safety is our top priority! At Reliable Lexus, we strive to make the car buying experience as smooth and enjoyable as possible, even under unexpected circumstances. We're glad both Drew and Mark played a part in achieving that for you. Thanks again for choosing Reliable Lexus!

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