
Reliable Lexus
Springfield, MO
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Walked in the door and Ken greeted my wife and I. He has treated us very well during our sales process. Mark was also able s to show me a lot of the new features in my tx! He has treated us very well during our sales process. Mark was also able s to show me a lot of the new features in my tx! More
Met Drew L at Toyota, and eventually made our way back to Lexus. He kept in contact with us periodically. Initially the Lexus vehicle we wanted had a scratch, but we ended up eventually getting the model we Lexus. He kept in contact with us periodically. Initially the Lexus vehicle we wanted had a scratch, but we ended up eventually getting the model we wanted. Your finance department honestly took too long to wait on. But Drew and Mark were very nice to work with. Overall the experience was great! More
Drew Buchheit has been a wonderful salesman to work with. Thoroughly kept in contact and he answered all of our questions. Mark has been wonderful as well and showed us everything we needed to know about our Thoroughly kept in contact and he answered all of our questions. Mark has been wonderful as well and showed us everything we needed to know about our first new Lexus. Everyone here has been great! More
Today was the best day EVER! !!!! Finally picked up my car ( IS350 FSport)!!! It was quite a journey for me, a year + months and it was all worth it thanks to Chad Betzler!!! He h !!!! Finally picked up my car ( IS350 FSport)!!! It was quite a journey for me, a year + months and it was all worth it thanks to Chad Betzler!!! He has been truly awesome!!! Let me tell you!! That man stuck it out with me in this journey. He’s been consistent and thorough all the way through. He stayed in contact with me every month to fill me in on the status of either the allocation to the dealership or finding via another dealer. I’m so grateful!!! Thanks Chad!! .. So, this is my first time being a Lexus owner & was lucky to have Mark Dalangin who was thorough and knowledgeable as he talked me through all functions of the car to include the Lexus App. Saved me lots of time from having to spend a lot of time reading the manual… Thank you! Thank you!! More
Superb customer service, prompt, polite, and professional. I've never been more excited for a vehicle in the process. Correy has been a great man to work with as long as Mark your tech specialis professional. I've never been more excited for a vehicle in the process. Correy has been a great man to work with as long as Mark your tech specialist. We definitely learned a lot. It has just been an amazing opportunity. More
Mark was very informative and I now know more about my vehicle than I ever have. We met Kery and he was great to work with. Thank you Reliable Lexus! vehicle than I ever have. We met Kery and he was great to work with. Thank you Reliable Lexus! More
Mark, Chad and Drew L have been great from start to finish! No pressure and lots of great info on the vehicle. Super happy with the process. finish! No pressure and lots of great info on the vehicle. Super happy with the process. More
I came in with no concept of what I wanted. I decided to go with what I had before. Kery was a very intent listener and heard about everything I wanted and got me exactly that, beside the color I decided to go with what I had before. Kery was a very intent listener and heard about everything I wanted and got me exactly that, beside the color haha. Kery kept in contact with me for any questions that I had and made sure I was happy with what I had, which I really appreciated. I fully put my trust into Kery and he delivered. Mark started me from scratch to teach me how to use the technology and all the new components of the car. He was patient, respectful, kind and that’s the best way to tell the character of someone. His expertise and patience helped me get a good grasp of the cars features. Overall this started off as a terrible situation that turned out excellent for me. Thank you! More