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Reliable Lexus

Springfield, MO

Overview
Reviews
5.0
944 Reviews
Call Dealership (417) 459-4588
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3521 East Sunshine Street

Springfield, MO

65809

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Showing 944 reviews

November 29, 2024

Ken has been wonderful to work with. This is been an awesome experience as always. Mark was also able to show me a lot of new features compared to my 2022 Lexus RX! Thanks More

by Kllrb97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Olson and Mark Dalangin
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Dec 03, 2024 -

Reliable Lexus responded

Thank you for sharing your positive experience! We're thrilled to hear that Ken and Mark were able to make your visit enjoyable and that you're loving the new features in your vehicle. If you need anything else, feel free to reach out. We look forward to serving you again!

November 29, 2024

I've been treated really great. It's been a long 6 months, but Drew B was more than polite as well as Mark your tech specialist. Both gentlemen have been over 100% with the experien More

by Gbsphr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew buchheit and Mark Dalangin
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Dec 03, 2024 -

Reliable Lexus responded

Thank you so much for your kind words! We're thrilled to hear that Drew and Mark provided you with such great service during your experience. We truly appreciate your patience over the past six months, and we're glad we could make it a positive experience for you. If you need anything else, please don't hesitate to reach out. Thank you again!

November 26, 2024

It’s been a good and long process to get our new 25 RX. A lot of information to learn that’s going to be useful to know in the future. Kery and Mark were able to teach us a lot! More

by Cdjmljsat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella, Mark Dalangin
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Nov 27, 2024 -

Reliable Lexus responded

Thank you for sharing your experience! We're glad to hear that Kery and Mark were able to provide you with valuable information about your new RX. We understand it can be a lot to take in, but we're confident it will be helpful as you enjoy your vehicle. If you have any further questions in the future, feel free to reach out—we're here to help!

November 25, 2024

Kyler has been great with getting me my new Lexus as well as Mark showing me all the tech features. I speak Chinese and he was able to use a good translator to show me the features. More

by Xiujut321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyler, Mark Dalangin
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Nov 27, 2024 -

Reliable Lexus responded

Thank you for your kind words! We're thrilled to hear that Kyler and Mark made your experience smooth and enjoyable. We're also glad the translator helped ensure you understood all the features. If you ever need assistance or have any more questions, feel free to reach out. Enjoy your new Lexus!

November 25, 2024

It’s been great to work with Kery Spinabella throughout the years and he’s kept us up to date on our current purchase! Mark was wonderful to work with and taught me a lot about the tech! More

by scottlindar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Report | Print
Nov 27, 2024 -

Reliable Lexus responded

Thank you for sharing your feedback! We're so glad to hear that Kery has been such a helpful and reliable part of your car-buying journey over the years. It's also great to hear that Mark was able to guide you through the tech features and make your experience even better. We truly appreciate your continued trust in us, and we look forward to assisting you in the future!

November 25, 2024

Drew was our sales agent. He was easy to work with, and we never felt pressured. Mark helped us learn the tech features of the car. He has a very structured, thorough approac More

by drmesenbrink
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Report | Print
Nov 27, 2024 -

Reliable Lexus responded

Thank you for sharing your positive experience with us! We’re delighted to hear that Drew provided you with a pressure-free and seamless car-buying process, and that Mark’s thorough and structured approach made learning the tech features of your vehicle easy and enjoyable. Your recommendation means a lot to us, and we’re thrilled to know you were well taken care of. If you ever have additional questions or need assistance, please don’t hesitate to reach out. Thank you for choosing us! Enjoy your new car!

November 23, 2024

Mark and Chad were very helpful with transition to the new RX features and buying process. More

by Rneiman413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
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Nov 26, 2024 -

Reliable Lexus responded

Thank you for sharing your positive experience! We're thrilled to hear that Mark and Chad were able to assist you with the transition to your new RX and make the buying process smooth. We truly appreciate your feedback and are glad to have been a part of your journey. If you need any further assistance, don't hesitate to reach out!

November 23, 2024

Chad and Mark were very professional with all aspects of our experience. Thank you Lexus More

by Kurtneiman50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Betzler and Mark Dalangin
Report | Print
Nov 26, 2024 -

Reliable Lexus responded

Thank you for your wonderful review! We're so pleased to hear that Chad and Mark provided you with a professional and seamless experience. It's always our goal to ensure our customers feel well taken care of. We appreciate your feedback and look forward to assisting you again in the future.

November 21, 2024

Drew B has been friendly and receptive through this sales process. Mark was also very informative, patient and thorough with a lot of the tech. He noticed the things I needed in that very order. More

by amborg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Buchheit and Mark Dalangin
Report | Print
Nov 25, 2024 -

Reliable Lexus responded

Thank you for your wonderful feedback! We're glad to hear that Drew and Mark made your sales experience smooth and informative. It’s great to know that Drew was friendly and receptive, and that Mark was thorough in addressing your tech needs. We strive to provide personalized service, and it's rewarding to hear that they met your expectations. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to helping you again in the future!

November 21, 2024

The process has been very easy and smooth! Kery has kept us up to date with everything with constant communication on finding us the perfect GX. Both him and Mark were super informative and I More

by Mariahmartin2711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kery Spinabella and Mark Dalangin
Report | Print
Nov 25, 2024 -

Reliable Lexus responded

We're thrilled to hear that your experience with Kery and Mark was so positive! Their dedication to providing excellent customer service is commendable. We're glad we could help you find the perfect GX. Please don't hesitate to reach out if you have any questions or need further assistance.

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