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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
858 Reviews
Call Service Center (505) 216-2993

858 Reviews of Reliable Chevrolet - NM - Service Center

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February 26, 2025

Service staff and manager excellent with detailed explanation of findings of inspection, services rendered and updates on progress of service, More

by KRIECHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emilio & Corey
Report | Print
Feb 27, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with excellent service and clear communication. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!

February 26, 2025

Took my truck in for a coolant leak, he had it diagnosed within an hour of vehicle being dropped off, and it was fixed 3 days later once part came in. More

by whitewolf3452
Recommend Dealer
Yes
Employees Worked With
Cord Trail
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Feb 27, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a quick diagnosis and a smooth repair process. Your satisfaction is our priority, and we appreciate your positive feedback. Safe driving with your truck!

February 25, 2025

My oil change appointment was at 10:30 and it took them 5 hours it shouldn’t take that long when I had an appointment More

by Frustrated April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Report | Print
Feb 27, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it can be to have to wait longer than expected, especially when you’ve scheduled an appointment. Our team always strives to provide timely and efficient service, and we're sorry that we fell short during your visit. We’d love to discuss your experience further and see how we can improve. Please feel free to reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

February 25, 2025

Amy was very helpful and so polite while addressing a problem I was having with my vehicle. I would recommend Amy For your next vehicle purchase. More

by swaggart2546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2025 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback! We're thrilled to hear that Amy provided such helpful and polite service. Your recommendation means a lot to us, and we’re here to ensure your next vehicle purchase is just as great!

February 25, 2025

Service was fast and efficient and the service writers were courteous and easy to deal with More

by EDMOND.CAMPANA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Cors was helpful
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Feb 25, 2025 -

Reliable Chevrolet - NM responded

Thank you, Edmond! We’re thrilled to hear you had a positive experience with our team. Fast and efficient service is what we strive for, and your feedback truly motivates us to keep up the good work! Looking forward to serving you again.

February 23, 2025

A bit expensive and don’t enjoy the scare tactics to get you to spend more than necessary More

by TALON1RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Feb 25, 2025 -

Reliable Chevrolet - NM responded

We understand that pricing and sales tactics can significantly impact your experience, and we’re sorry to hear that you felt uncomfortable. At our dealership, we strive to offer a transparent and customer-first approach, ensuring that all of our customers are well-informed without feeling pressured. We would love the opportunity to discuss your experience further and see how we can improve. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com, or Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience.

February 22, 2025

Cord was really helpful. The whole entire staff worked really hard to get us out in a timely manner, although they were real busy. More

by IFJGRANADOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Feb 24, 2025 -

Reliable Chevrolet - NM responded

Thanks for your kind words! We're thrilled to hear that Cord and the team made such a positive impact during your visit. Our staff always strives to provide efficient service, even during busy times. We appreciate your support and hope to see you again soon!

February 22, 2025

Outstanding service! Cord is always friendly and professional and goes the extra mile to make sure I am always well informed and taken care of. Reliable takes amazing car More

by NMCOBRA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Feb 24, 2025 -

Reliable Chevrolet - NM responded

Thank you so much for your kind words! We're thrilled to hear about your positive experiences with Cord. Our team is dedicated to providing exceptional service, and it’s great to know we’re hitting the mark. We look forward to continuing to take care of your vehicle!

February 21, 2025

Messed up a sensor on my truck during a basic oil change. Wanted to charge me $189 to diagnose it and charge even more to fix it. And would take days for it to be looked at. Someone called about a promotion More

by Frootypebble84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Report | Print
Feb 24, 2025 -

Reliable Chevrolet - NM responded

We understand how frustrating it must be to encounter an issue after a routine oil change and not receive the resolution you were expecting. This is not the level of service we want our customers to have, and we would like the opportunity to address your concerns further. Please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

February 19, 2025

Aaron was great. Everyone we had contact with was very professional and nice. We have been Reliable customers for many years More

by Qtiepye123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2025 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear you had a great experience with Aaron and our team. Your continued support means the world to us, and we look forward to serving you for many more years to come!

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