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Reliable Chevrolet

Springfield, MO

1.9
138 Reviews

3655 S. Campbell Ave.

Springfield, MO

65807

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Showing 138 reviews

February 09, 2021

STAY AWAY FROM THIS DEALERSHIP!!!!!!!!!!!!!!!! Brought my truck fort estimate and review to them first mistake. Came up with $8000.00 repair estimate and upon physical inspection all parts sprayed with oil t More

by kenfrado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikki Van Doran, Lauryn Fontana
Feb 10, 2021 -

Reliable Chevrolet responded

Ken, we are sorry that your experience with us did not exceed your expectations. According to our records, when you brought in your vehicle, it had been idle for quite some time. Therefore, we recommended a few repairs that are typical for the vehicle’s age and lack of use. The final total of your visit was $317.06. Despite our dealership’s commitment to accommodate customer needs and requests as much as possible, there are limits to what we can do. We take pride in our customer service and have always put the interest of our customers ahead of our own when possible. We empathize with your situation and hope that you are able to find resolution for your needs. Please reach out to Robert Bunch at rbunch01@vtaig.com if you have any other questions.

More
Feb 10, 2021 -

kenfrado responded

You did not read my complaint! Your response did not address the false charges or spraying oil onto perfectly good parts .Debbie Peavy lied saying the rear brake inspection charges included pulling out both axil sections to remove rear drums. False not done. Charging for inspections and parts pricing for an$8000.00 eat. Again false. The only legit charges were for tire mounting 7 tires. Will be contacting BBB and Fraud AG in MO. Reality for Fleet pricing and honesty in est repairs does not exist at your dealership. Also your corp owner mr. Warren Buffett will earn how your service dept works.

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November 28, 2020

I would never recommend this business to anyone. The salesman who I dealt with is a liar and should be fired. Due to being mislead, my credit score was negatively impacted. I parked at the lot and wi More

by hp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot name of salesman.
Dec 03, 2020 -

Reliable Chevrolet responded

We appreciate you taking the time to let us know about your experience. We understand that each person’s experience is unique and would like to address your comments on a more personal level. At your earliest convenience, please reach out to James Corlew, our General Manager, at 855-971-8359.

August 23, 2020

This review goes out to the service department my truck which i bought at the dealership new started ahving issues with the transmission, i call them and talked to Ms. Dixie Lee she was very professional a More

by cham051
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Maxwell, Dixie Lee
July 07, 2020

Fraudulent!! My "new car" was wrecked prior to purchase. They sold me a "new car" that had been wrecked prior to purchase without disclosing that information to me at the time of sale. I did not find out unt More

by wrobertson0330
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ric McDade, Tyler Nations
Jul 13, 2020 -

Reliable Chevrolet responded

We are so sorry to hear you have been having these issue. We would like the chance to discuss this on a more personal level, to see if there is anything we can do to make things right. Please contact Dixie Lee at 855-971-8359.

March 04, 2020

Great salesman that went above and beyond Wonderful experience. Jack Spencer went above and beyond to find me the exact car I was looking for. Couldn’t of ask for better service. Thank you fo More

by judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Spencer
March 04, 2020

Pleasant and helpful staff. Jack Spencer is a very informative sales man. He has continued to be available for any questions/concerns that come up. Thanks to all. More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Jack Spencer, Nikki Van Doran, Lee Withrow
February 23, 2020

Best car buying experience I've ever had. Dillon made it fun to buy a car at Reliable. I am very satisfied with my vehicle purchase. More

by bevans0729
Recommend Dealer
Yes
Employees Worked With
Dillon Turner
February 03, 2020

good srvies fast and easy. we traded our 2012 ford escape for a 2019 Chevy cruse and with vary little miles. and only $422.90 a month they helped us get the lowest price. More

by Rodger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IDK
Feb 04, 2020 -

Reliable Chevrolet responded

We appreciate you taking the time to leave us a positive review!

January 13, 2020

This dealership is a joke.i went two times with my daughter.her car for several months after purchase spend more time in shop then with her.finally working.but they keep trying to get her to trade it More

by I will share with all
Recommend Dealer
No
Employees Worked With
Jack., Nikki Van Doran, Lee Withrow
Jan 17, 2020 -

Reliable Chevrolet responded

We are so sorry you had a negative experience. We would like the opportunity to speak about this on a more personal level and see if there is anything we can do to fix things. Please contact James Corlew, our General Manager at 855-971-8359.

Jan 17, 2020 -

I will share with all responded

You no longer have that privilage.

January 01, 2020

good salesman it was good really would have liked to have seen more cars in my price range over all it was what pretty good i hope the extra money I had to spend fo More

by screenmantal thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Van Doran, Lee Withrow
Jan 28, 2020 -

Reliable Chevrolet responded

Thank you for the positive review!