Reliable Chevrolet
Springfield, MO
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This review goes out to the service department my truck which i bought at the dealership new started ahving issues with the transmission, i call them and talked to Ms. Dixie Lee she was very professional a which i bought at the dealership new started ahving issues with the transmission, i call them and talked to Ms. Dixie Lee she was very professional and extremely helpful. I have bought several vehi icles from Reliable Cheverolet and i think they are the best bar none. not only did they give me a loaner to drive which by the way it was a 2020 suburban they fixed the issues with my truck and had no cost to me, what they have done for me is beyond expectations it was a genuine care and concern for a customer. They have exceeded the level of service and went way above that, I would like to give an acknowledgement to Dixie Lee the service director who is highly professional and Reliable is very fortunate and blessed to have her. I would also like to give a shout out to the techs who worked on my truck a huge thank you it is vvery much appreciated. To Mr. Matt Maxwell under your leadership you will take this dealership to a whole new level, just know that I am a lifetime customer of this outstanding dealership. Again THANK YOU for the service and to the dedication to your customers.. loyalty does payoff i highly reccommed that you take all your vehice needs to this dealership. 5 stars all round More
Fraudulent!! My "new car" was wrecked prior to purchase. They sold me a "new car" that had been wrecked prior to purchase without disclosing that information to me at the time of sale. I did not find out unt They sold me a "new car" that had been wrecked prior to purchase without disclosing that information to me at the time of sale. I did not find out until 6months later when it was in the service dept for continued malfunctions and issues that we had been having with the electrical system, the trunk leaking, popping open randomly, and Bluetooth not staying connected. A service agent accidentally told us about the wreck thinking that we had been told at the time of sale. We had no clue! We bought a new car so we wouldn't have to worry about having issues and breakdowns. Last week OnStar locked me out of my own car due to the continued malfunctions and issues we've had since day one. They told me they replaced the trunk lining, replaced the trunk latch (twice), gone over the wiring of the entire car, replaced the radio receiver, reset the Bluetooth, and replaced the left taillight assembly. I contacted Cooperate Chevrolet, they have no record of any issues being reported on my car. Ric McDade said he would make it right by us back at the end of 2019, he never returned our calls or met with us again. Tylor Nations said he'd make it right just last week. He only offered to give us the value of the car NOW and try to get us into a new car. He wasn't making it right. He was trying to upsell us! Now, when I go to a restaurant and order a steak but they chopped liver would you expect to pay for the steak not received and the replacement just to get what you ordered to begin with? I think not! More
Great salesman that went above and beyond Wonderful experience. Jack Spencer went above and beyond to find me the exact car I was looking for. Couldn’t of ask for better service. Thank you fo Wonderful experience. Jack Spencer went above and beyond to find me the exact car I was looking for. Couldn’t of ask for better service. Thank you for being so dedicated and thorough. More
Pleasant and helpful staff. Jack Spencer is a very informative sales man. He has continued to be available for any questions/concerns that come up. Thanks to all. informative sales man. He has continued to be available for any questions/concerns that come up. Thanks to all. More
good srvies fast and easy. we traded our 2012 ford escape for a 2019 Chevy cruse and with vary little miles. and only $422.90 a month they helped us get the lowest price. we traded our 2012 ford escape for a 2019 Chevy cruse and with vary little miles. and only $422.90 a month they helped us get the lowest price. More
This dealership is a joke.i went two times with my daughter.her car for several months after purchase spend more time in shop then with her.finally working.but they keep trying to get her to trade it daughter.her car for several months after purchase spend more time in shop then with her.finally working.but they keep trying to get her to trade it in.last time we were there.they had called her.we sat for hours upon hours.at one point salesman got mad slammed his hand against the glass door.extemely unprofessional.and after many hours again we left.then the dude called her a third time.i don't know what kind of scam they are trying to play.we are not coming back.when she gets to a point of trade in.hear me well.It WIll NOT BE AT YOUR DEALERSHIP.stop calling.stop harassing.note you do not even deserve one star More
good salesman it was good really would have liked to have seen more cars in my price range over all it was what pretty good i hope the extra money I had to spend fo it was good really would have liked to have seen more cars in my price range over all it was what pretty good i hope the extra money I had to spend for warranty pays off for me thanks More
I would return again for another new vehicle purchase.was treated with respect from all the folks I dealt with. Had friendly and fair service. treated with respect from all the folks I dealt with. Had friendly and fair service. More
Words cant express how satisfied I am with the team at Reliable. From Zak to Bryan to Alan. Everyone worked above and beyond thank you Reliable. From Zak to Bryan to Alan. Everyone worked above and beyond thank you More