Reliable Chevrolet

I bought a car at this dealership. In the price they included Zaktek warranty with no explanations, adding $499 to the price tag. When I signed the papers I clearly indicated that I di In the price they included Zaktek warranty with no explanations, adding $499 to the price tag. When I signed the papers I clearly indicated that I didn't want any extended warranty, but apparently they forgot to mention this one. They just asked for my signature among all papers. The only thing that Ryan, sales person, explained was that he just bought a Tesla. Please be aware and look for Zaktek when signing contract. And cannot be cancelled. More

Our experience at Reliable Chevrolet was exceptional. I can't say enough good things about their employees and the buying process. We are very pleased with our purchase, and will be back to service bot I can't say enough good things about their employees and the buying process. We are very pleased with our purchase, and will be back to service both vehicles there on a regular basis! Special thanks to our salesperson, Tony Sobhi, and sales manager, George (I think?). More

I went to look at a specific vehicle that they said they had in stock. I even talked to 4 different people who called asking me to come in. When I got there they didn't have the vehicle there. The salesman had in stock. I even talked to 4 different people who called asking me to come in. When I got there they didn't have the vehicle there. The salesman pressured me super hard to sign paperwork and put a deposit on the car even though I hadn't even seen it yet. The other cars they tried to get me to buy kept going up in price. After hearing that I didn't like being pressured the manager called to tell me that I hadn't been pressured. More

I was disappointed in this dealership. I brought in a car that I would like to sell and Jeremy the used car manager refused to give me an estimate on what it is worth. He demanded that I price my vehicle car that I would like to sell and Jeremy the used car manager refused to give me an estimate on what it is worth. He demanded that I price my vehicle and told me that he did not want to offend me. I asked several times to let me know the value and he refused. Seemed kind of slick Willy. I guess he was hoping that he could take advantage of me Disappointing as I have always considered this as a reputable dealership. I just wanted their opinion of the value of my car. More

Very professional and helpful. Everything was like clock work, they knew what they were doing. work, they knew what they were doing. More

Took over 50 days fix my truck leaked all the freon out horrible horrible horrible horrible horrible horrible More

I was visiting the area for my sisters wedding. I needed DEF for my 2021 Silverado 3500 and stopped at your dealership. I was absolutely surprised when my truck was returned to me with the DEF filled up and DEF for my 2021 Silverado 3500 and stopped at your dealership. I was absolutely surprised when my truck was returned to me with the DEF filled up and was told that it was FREE. I was absolutely surprised because my local dealership (1100 miles away) would have charged me. THANK YOU More

Went in with my mother-in-law to look for a new to her car, she is not one that has one car in mind but likes to look and see first. Greeted by Maurice Pollard and all was well, he invited us in to sit do car, she is not one that has one car in mind but likes to look and see first. Greeted by Maurice Pollard and all was well, he invited us in to sit down and talk a bit and that is not what my MIL wanted to do and let him know she was not wanting to give any information at the moment, he responded defensively and said, "so you dont want to let me know what your looking for and budget... you just want to walk around in the heat..." to which my MIL responded, " you can go inside where its cool and I will walk around then..." she did end up saying what her ideal budget was and he said he didn't have anything on the lot... mind you this is all still pretty defensive... I spoke up and said they had some listed on the website, to which he fired back that just cause its on the website doesn't mean they have it... all their inventory goes to the website before it goes through inspection or detail... based on response and demeanor we were done with the interaction and did not want to buy any car from him at this point. We said thank you and that we would move on with our evening. While standing outside discussing dinner and other evening plans, the Sales manager Bryon Dunn and Maurice with him came up and greeted us and ask if there was something he could help with, I simply said that we were good and no help was needed at that point, to which he referenced the car online and I responded that we were good and no longer needed any help. They both just went inside. I should have taken the time in the moment to express this and maybe even pointed out the customer service training opportunity that presented itself to them. Unfortunately I know they are a larger dealership and this review will land to a deaf hear due to they have plenty of business but that just wont include us. More

STAY AWAY FROM THIS DEALERSHIP!!!!!!!!!!!!!!!! Brought my truck fort estimate and review to them first mistake. Came up with $8000.00 repair estimate and upon physical inspection all parts sprayed with oil t truck fort estimate and review to them first mistake. Came up with $8000.00 repair estimate and upon physical inspection all parts sprayed with oil to show failure. Not being fooled and showing their documents to another dealership they showed different pricing on all items. EXAMPLE $75.00 dist cap $300.00 plug wires being charged for Brake Flush when replacing master cyl process includes complete flush SKY HIGH PRICES WITH COATING OIL ONTO GOOD PARTS! Also when told YOUR GOING TO GET FLEET PRICING? That means a Fleet ENEMA! They started with a free inspection and ending with False charges for Rear drum inspection and shopinglist of close to $8000.00. Charges close to $200.00 for a phoney inspection list and FLEET ? PRICING? Got the needed repairs elsewhere for $2500.00 with OEM parts at a GM dealership no lie STAY AWAY FROM THIS PLACE save yourself to hidden cost and agravation! More

I would never recommend this business to anyone. The salesman who I dealt with is a liar and should be fired. Due to being mislead, my credit score was negatively impacted. I parked at the lot and wi salesman who I dealt with is a liar and should be fired. Due to being mislead, my credit score was negatively impacted. I parked at the lot and within ten seconds was approached by a salesman who asked me to come inside to help me find what I am looking for. I told him immediately that I was not looking to buy and that was instead trying to look at different models. I told him my general wants and my financial requirements. He shows me a vehicle that is far over my maximum, by about 40%. I tell him that I don't even want to take it on the highway and that I want to look at different vehicles because the car was too expensive. He tells me we can look at others but asks if I want to get the trade in value on my car, which I agree to. Instead of showing me new vehicles, he tried to talk me into financing the car that I did not want. He asks if he can check my credit, and tells me that it won't be a hard inquiry (This is a lie, and I wouldn't have agreed if I knew). He did not show me my trade in value until showing me loan options, at which point I reiterated that the vehicle was outside of my price range and I would not purchase it. After I realized that I was not going to be shown any other vehicles, I told him that I was going to leave and he said "Please, let me try one last thing" and returned with the Finance Officer. I declined the offer proposed and left. A few days later, I get an email from one of my credit monitoring dashboard that stated that I had a hard inquiry from Reliable Chevrolet. I call their finance office to find out that the new salesman claimed that I was saying that I "wanted to buy that car today". Not only did the salesman lie to me, but his coworkers as well, assuming that the employee on the phone was being truthful. I was told that the salesman would be talked to, but not punished. I was also told that they would do nothing to remove the hard credit inquiry that I was misled into signing. More