Reliable Chevrolet
Richardson, TX
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Great service at the pre owned lot!!! Eddy did a great job. From when my wife went there alone, they didn’t do the normal “take advantage of a woman”.... the process was very easy and simp Eddy did a great job. From when my wife went there alone, they didn’t do the normal “take advantage of a woman”.... the process was very easy and simple compared to the 4 other dealerships that we walked away from because they were dishonest and wanted to milk us for every penny! Reliable Chevrolet cut right to the point and was fair for everyone.... Will use again next time we need a vehicle!!!! More
Excellent Customer Service! The RELIABLE CHEVROLET Service Department continually go the extra mile to make sure you are completely satisfied with each visit! They truly take th The RELIABLE CHEVROLET Service Department continually go the extra mile to make sure you are completely satisfied with each visit! They truly take the time to do the work the right way and to make sure you are pleased before you leave. Very happy with the attention to detail! More
Quick Efficient Warranty Work Michael and team found and fixed a bothersome rattle in the front passenger ceiling. They also rotated the tires, changed the oil and filter, and com Michael and team found and fixed a bothersome rattle in the front passenger ceiling. They also rotated the tires, changed the oil and filter, and completed a multi-point inspection. More
Navigation/radio display wonkiness fixed quickly My 2017 Impala's radio/navigation display began acting erratic all of a sudden. I got an appointment with Reliable very quickly. On the day of the rep My 2017 Impala's radio/navigation display began acting erratic all of a sudden. I got an appointment with Reliable very quickly. On the day of the repair, my wait was only a couple hours and the car emerged freshly washed and vacuumed. Everyone with whom i come in contact at Reliable seems honest, helpful and conscientious about providing information as well as their best work. More
Gotta love it Every time I show up at the service department I’m overwhelmed with what a great experience each visit is. GOTTA LOVE RELIABLE. The service is unsur Every time I show up at the service department I’m overwhelmed with what a great experience each visit is. GOTTA LOVE RELIABLE. The service is unsurpassed!!! More
State inspection, oil change service, and tire rotation I have been using Brent Lewellyn as my advisor since 2001. He has always taken great care of my needs, and he has made sure that I am happy with every I have been using Brent Lewellyn as my advisor since 2001. He has always taken great care of my needs, and he has made sure that I am happy with everything done. Brent always keeps me updated with the progress of the work being done. So, this time was no different from my prior experiences with Brent. Again, he got me in the shop quickly, and the work was completed on schedule. More
Great salesman Our salesman was very helpful and knowledgeable. He went above and beyond his duty.we are going too highly recommend your dealership and our salesman Our salesman was very helpful and knowledgeable. He went above and beyond his duty.we are going too highly recommend your dealership and our salesman we have purchased three cars from him already . He is a great asset to your dealership . More
Nail in run flat tire My wife noticed the (i) information light was on and the monitor was displaying 21 PSI. We could not find the nail, so we drove the car across town to My wife noticed the (i) information light was on and the monitor was displaying 21 PSI. We could not find the nail, so we drove the car across town to the service department and we met Service Consultant Michael McDonald who took the time and was kneeling down rubbing the tire until he found it. The tire was replaced without charge and the customer service was OUTSTANDING. If you are a first time visitor... we highly recommend Michael McDonald as your Service Consultant. More
Stay away if you have warranty work I have taken my truck to the shop over 10 times for warranty issues and they always deny my claim until I persist. They told me my engine was fine unt I have taken my truck to the shop over 10 times for warranty issues and they always deny my claim until I persist. They told me my engine was fine until I insisted it was not. They eventually admitted that it was shedding pieces of metal and they replaced some internal parts instead of replacing the engine. 2000 miles later I bring it to the shop because every time I check the oil there are 5 to 10 metal slivers on the dipstick. They admitted that my engine was shedding pieces of metal and had major issues but also told me that they can’t do anything until the engine seizes up on me or fails completely. I have a baby on the way and I do not want to be stuck on the freeway with a seized up engine. I only have 25,000 miles on the truck and it is only three years old. They should’ve replaced my engine 3000 miles ago rather than just replace some of the internal parts that had the most damage. They also admitted that my steering wheel is clicking when I turn the corner but said there is nothing they can do. They will always pretend you’re crazy and your vehicle is fine if you request a repair under warranty More
Excellent customer service The guys at reliable are awesome! They really helped put me in the perfect car at the right price! They got my car payments down to exactly what I wan The guys at reliable are awesome! They really helped put me in the perfect car at the right price! They got my car payments down to exactly what I wanted! I’m enjoying my Chevy Cruz, with all the latest features! More