Reliable Chevrolet

Bait and Switch on internet vehicle I have been a loyal customer for over 10years and spent over $250,000 at Reliable and you would think I could trust them. I called and talked to my re I have been a loyal customer for over 10years and spent over $250,000 at Reliable and you would think I could trust them. I called and talked to my regular salesman( Perry) about a vehicle advertised on the internet. I wanted to make sure the price was correct and the vehicle was available, he said yes. I arrived the next day and the vehicle was waiting for me. I told him that I would take it. After waiting for over four hours the paperwork was finished. A few days I was reviewing the paperwork and found a mistake, I went back to the dealership and spoke to the sales manager (Tim). He asked if those were my initials on the contract, I said yes. There is nothing we can do you signed. I made the mistake of trusting my salesman and the dealership. This is the most expensive mistake in my life, as a senior citizen and a disabled veteran I plenty of time to write to anyone that will listen about my treatment at Reliable Chevrolet. More

Lack of interest. I was in the market for a $60,000 2019 Chevrolet Silverado Crew Cab, 4x4, LTZ, Z71 with Leveling Kit. I first dealt with Keith Collins until he quickl I was in the market for a $60,000 2019 Chevrolet Silverado Crew Cab, 4x4, LTZ, Z71 with Leveling Kit. I first dealt with Keith Collins until he quickly started ignoring my phone calls and e-mails. Then I dealt with Derrek Hosser (their General Sales Manager) who gave me even less attention. Then I went to David Williams who worked across the street at the time in their pre-owned division, who at first treated me okay but only after one week lost interest and stopped returning my phone calls and e-mails. Folks if I’m going to spend my hard earned $60k on a brand new Chevrolet truck, I’m only going to do business with a dealership that will earn my business. I will never shop at Reliable Chevrolet in Richardson, TX again. More

Good Service Brent Lewellyn always does a great job keeping me informed during service visits. I feel like I have been treated fairly and honestly, which is why I Brent Lewellyn always does a great job keeping me informed during service visits. I feel like I have been treated fairly and honestly, which is why I continue to use the service department at Reliable. More

Satisfied Customer!! Great experience throughout the whole process! Very professional and courteous staff. Purchased a pre owned GMC for a fair price. I highly recommend t Great experience throughout the whole process! Very professional and courteous staff. Purchased a pre owned GMC for a fair price. I highly recommend this dealership. More

Dealership Team Everyone was WONDERSFUL from the very beginning. Wally "The Van Man" salesman, Josh the sales manager and Russ the driver (Texas To New Orleans). My Everyone was WONDERSFUL from the very beginning. Wally "The Van Man" salesman, Josh the sales manager and Russ the driver (Texas To New Orleans). My sister in law is talking about buying a van now. When she does she'll be calling upon these guys. More

Excellent I purchased a new 2019 Chevrolet Colorado Z71 4WD and had a truck cover bed installed. Great Job. Bryan Prosser was exceptional as the sales represent I purchased a new 2019 Chevrolet Colorado Z71 4WD and had a truck cover bed installed. Great Job. Bryan Prosser was exceptional as the sales representative and was a great help connecting our cell phones to my chevrolet and on star . Niko handled a lot of the paper work and was great to work with. Pleasant experience. More

Repair of Car Having purchased three pick ups from this dealership over the years , I have no problem with the service department. My 2015 Corvette was towed for r Having purchased three pick ups from this dealership over the years , I have no problem with the service department. My 2015 Corvette was towed for repairs.which were done in a rapid,efficient manner. Good dealership and service depatment More

New truck purchase The crew at Reliable make the trading process so easy. They fairly valued my trade-in and I completed the purchase in less than 2 hours. Perry made th The crew at Reliable make the trading process so easy. They fairly valued my trade-in and I completed the purchase in less than 2 hours. Perry made the transaction so smooth and accommodating to my schedule. I’m a customer for life. More

Horrible Experience with Reliable Chevrolet Used Trucks I purchased a 2016 Nissan Pathfinder from them October 2018 and it was the worst decision I've ever made. After purchasing the car many things went wr I purchased a 2016 Nissan Pathfinder from them October 2018 and it was the worst decision I've ever made. After purchasing the car many things went wrong. I had to get an oil change within the first month of having the car and they would not pay for it. They tried telling me that the oil change was done and they didn't reset the button however, the mechanic that did the oil change let me know it was needed. Tyler who was my sales person at reliable chevrolet the used trucks has been horrible as well. One of my tired went flat also before my first payment and I couldn't get the tire changed because there is a lock and I was not provided the key. So I had to buy fix-a-flat patch the tire and drive 10 mph from Garland, TX to Richardson. When I dropped the car off they were supposed to inspect all 4 tires. The mechanic I took my car to told me the tires are bad tires and the insides of the tires are horrible. I had to also replace the brakes the used trucks department of reliable chevrolet falsified the carfax and said they put new brakes on 2 months prior to me buying the vehicle however when I went to get new brakes the pads were rotted and the rotors were so bad I could hear them crunching when braking. All in all they sold me an unsafe car and I would never purchase anything from them. The sales guy Tyler keeps calling to say "you can't prove this or that" after purchasing this car I've paid over $1,000 in repairs. Also, do not take your car there to get repaired either they don't complete anything, never have loaner cars, and are backed up for no reason. Also, I still have yet to receive my license plates haha. This dealership as a whole is horrific. More

Easiest purchase I have ever been a part of I purchased a truck from Tyler Roliard and it was the easiest and quickest vehicle purchase I have ever been a part of. Not sure why I was dreading pu I purchased a truck from Tyler Roliard and it was the easiest and quickest vehicle purchase I have ever been a part of. Not sure why I was dreading purchasing a truck. More