Reliable Chevrolet

Horrible Experience with Reliable Chevrolet Used Trucks I purchased a 2016 Nissan Pathfinder from them October 2018 and it was the worst decision I've ever made. After purchasing the car many things went wr I purchased a 2016 Nissan Pathfinder from them October 2018 and it was the worst decision I've ever made. After purchasing the car many things went wrong. I had to get an oil change within the first month of having the car and they would not pay for it. They tried telling me that the oil change was done and they didn't reset the button however, the mechanic that did the oil change let me know it was needed. Tyler who was my sales person at reliable chevrolet the used trucks has been horrible as well. One of my tired went flat also before my first payment and I couldn't get the tire changed because there is a lock and I was not provided the key. So I had to buy fix-a-flat patch the tire and drive 10 mph from Garland, TX to Richardson. When I dropped the car off they were supposed to inspect all 4 tires. The mechanic I took my car to told me the tires are bad tires and the insides of the tires are horrible. I had to also replace the brakes the used trucks department of reliable chevrolet falsified the carfax and said they put new brakes on 2 months prior to me buying the vehicle however when I went to get new brakes the pads were rotted and the rotors were so bad I could hear them crunching when braking. All in all they sold me an unsafe car and I would never purchase anything from them. The sales guy Tyler keeps calling to say "you can't prove this or that" after purchasing this car I've paid over $1,000 in repairs. Also, do not take your car there to get repaired either they don't complete anything, never have loaner cars, and are backed up for no reason. Also, I still have yet to receive my license plates haha. This dealership as a whole is horrific. More

Easiest purchase I have ever been a part of I purchased a truck from Tyler Roliard and it was the easiest and quickest vehicle purchase I have ever been a part of. Not sure why I was dreading pu I purchased a truck from Tyler Roliard and it was the easiest and quickest vehicle purchase I have ever been a part of. Not sure why I was dreading purchasing a truck. More

Great service at the pre owned lot!!! Eddy did a great job. From when my wife went there alone, they didn’t do the normal “take advantage of a woman”.... the process was very easy and simp Eddy did a great job. From when my wife went there alone, they didn’t do the normal “take advantage of a woman”.... the process was very easy and simple compared to the 4 other dealerships that we walked away from because they were dishonest and wanted to milk us for every penny! Reliable Chevrolet cut right to the point and was fair for everyone.... Will use again next time we need a vehicle!!!! More

Excellent Customer Service! The RELIABLE CHEVROLET Service Department continually go the extra mile to make sure you are completely satisfied with each visit! They truly take th The RELIABLE CHEVROLET Service Department continually go the extra mile to make sure you are completely satisfied with each visit! They truly take the time to do the work the right way and to make sure you are pleased before you leave. Very happy with the attention to detail! More

Quick Efficient Warranty Work Michael and team found and fixed a bothersome rattle in the front passenger ceiling. They also rotated the tires, changed the oil and filter, and com Michael and team found and fixed a bothersome rattle in the front passenger ceiling. They also rotated the tires, changed the oil and filter, and completed a multi-point inspection. More

Navigation/radio display wonkiness fixed quickly My 2017 Impala's radio/navigation display began acting erratic all of a sudden. I got an appointment with Reliable very quickly. On the day of the rep My 2017 Impala's radio/navigation display began acting erratic all of a sudden. I got an appointment with Reliable very quickly. On the day of the repair, my wait was only a couple hours and the car emerged freshly washed and vacuumed. Everyone with whom i come in contact at Reliable seems honest, helpful and conscientious about providing information as well as their best work. More

Gotta love it Every time I show up at the service department I’m overwhelmed with what a great experience each visit is. GOTTA LOVE RELIABLE. The service is unsur Every time I show up at the service department I’m overwhelmed with what a great experience each visit is. GOTTA LOVE RELIABLE. The service is unsurpassed!!! More

State inspection, oil change service, and tire rotation I have been using Brent Lewellyn as my advisor since 2001. He has always taken great care of my needs, and he has made sure that I am happy with every I have been using Brent Lewellyn as my advisor since 2001. He has always taken great care of my needs, and he has made sure that I am happy with everything done. Brent always keeps me updated with the progress of the work being done. So, this time was no different from my prior experiences with Brent. Again, he got me in the shop quickly, and the work was completed on schedule. More

Great salesman Our salesman was very helpful and knowledgeable. He went above and beyond his duty.we are going too highly recommend your dealership and our salesman Our salesman was very helpful and knowledgeable. He went above and beyond his duty.we are going too highly recommend your dealership and our salesman we have purchased three cars from him already . He is a great asset to your dealership . More

Nail in run flat tire My wife noticed the (i) information light was on and the monitor was displaying 21 PSI. We could not find the nail, so we drove the car across town to My wife noticed the (i) information light was on and the monitor was displaying 21 PSI. We could not find the nail, so we drove the car across town to the service department and we met Service Consultant Michael McDonald who took the time and was kneeling down rubbing the tire until he found it. The tire was replaced without charge and the customer service was OUTSTANDING. If you are a first time visitor... we highly recommend Michael McDonald as your Service Consultant. More