Reliable Chevrolet
Richardson, TX
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I've been buying cars here since 2007 - 4 to be exact. From the buying experience to the financing and all-important service experience, I've been very pleased with Reliable. I do believe they wa exact. From the buying experience to the financing and all-important service experience, I've been very pleased with Reliable. I do believe they want to create a relationship that keeps you coming back, not just trying to sell you "a car." I will continue buying from Reliable and would recommend them to others in a heartbeat. More
Sold me a defected car, did not get even 100 miles engine check light comes on, they will not repair. After telling the finance guy i only wanted to pay the price of the car and tt&l 4 times he said that sen check light comes on, they will not repair. After telling the finance guy i only wanted to pay the price of the car and tt&l 4 times he said that sense they had won dealer of the year he wanted to do me some good and he got me a better interest rate got me a 6000mile 6month warranty that would cover electrical. They say that i have a sensor in fuel system not working and of course it is not covered by warranty the finance guy shoved down my throat. I think they sold me a defected car and i think they knew about it. LESS THEN 100 MILES !!!! IT's GOING TO COST ME MORE THEN 500$ FOR MY NEW USED CAR THAT I BOUGHT AT RELIABLE CHEVORLET More
To be fair this is only in regard to the service dept. I have had VERY good experiences with sales and body work at the same dealer. I have NEVER written a review about anything, but their service depart have had VERY good experiences with sales and body work at the same dealer. I have NEVER written a review about anything, but their service department is a haven for the lazy and apathetic. I dropped off my truck for a routine oil change and detailing. I'm assuming they changed the oil, but all joking aside, my truck was more dirty than when I left it there. I still had dust on the dash, wrappers in the cup holder, dirt on the floorboards, EXTREMELY dirty windows; a perfect example of what quality of work is generated when you employ people who don't care. I came in to pick up my vehicle after a two week work trip, set down my bags outside, and was not given any form of even the most basic courtesy; the guy wanted me to WALK to 2 other departments just to get my keys, i finally got frustrated and told him he needed to "pick up that phone in front of him and make this happen because I don't have time to do his job for him." WOULD NOT RECOMMEND If you are one of the lazy guys who works there, and came across this surfing the net when you should be helping out your customers, my name is Chad Davis, I was there on 9-14-2011 and you can reach me any time at atticus8@hotmail.com More
I have purchased 3 vehicles(two Suburbans and a Tahoe) over the past 13 years and have had all my service done at this dealership......The service department, led by Robert, has been the best. They get t over the past 13 years and have had all my service done at this dealership......The service department, led by Robert, has been the best. They get the job done above and beyond expectations. They always go the "extra mile" to provide quality and doing the "right thing" no matter what the issue. I will buy again from this dealership and refer friends because of the talent and integrity of the service dept. More
Mr. Aldridge was very helpful, particularly in the financing process. This was our second purchase from Reliable Chevrolet and because of our first experience with Mr. Aldridge, we returned for the pu financing process. This was our second purchase from Reliable Chevrolet and because of our first experience with Mr. Aldridge, we returned for the purchase of our second Chevrolet (a 2011 Equinox). He was very thorough and patient in explaining the technology, bells and whistles, of the vehicle as well. Since I had reviewed the Equinox selection on the Reliable website I knew pretty much what I wanted. The financial information was done via the website and telephone, and that made the buying process very easy and quick. Mr. Aldridge made some suggestions as to some of the options, etc. we might consider, so that when we finally went to the dealership and sat in the new Equinox it was the perfect vehicle for us. I haven't missed my 2006 Hyundai Tucson for even a second! More
Jim was very helpful in making my experience pleasant and efficient. He instructed me on all elements of my Cruze. He also helped me with information as needed before I ever walked on to the lot so that my e efficient. He instructed me on all elements of my Cruze. He also helped me with information as needed before I ever walked on to the lot so that my experience was not a waste of time. He helped me get the best deal I thought available. The sales manager (I cannot remember his name) was easy to work with and very informative. He was also very amiable and efficient. The entire transaction was very fluid and easy. Thank you so much! I love my new car and would recommend anyone to Reliable Chevrolet! More
We have purchased 8 vehicles from Reliable Chevrolet and 6 just from Jim. . Great place to do business. . Its the ONLY dealership I can go into to purchase a vehicle and they don't bring out a piece of 6 just from Jim. . Great place to do business. . Its the ONLY dealership I can go into to purchase a vehicle and they don't bring out a piece of paper with a bunch of numbers written with a green marker. Therefore, you will keep getting my business. We really like the personal service we receive from Reliable and happy to see the same faces each time we come. You have a great group of people working for you. . . Don't change that. . Wendy and Rickey Johnson More