Reliable Chevrolet
Richardson, TX
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excellent service I am a returning customer because from what I have experienced from the other Chevrolet dealerships no one has treated me like family and that is why I am a returning customer because from what I have experienced from the other Chevrolet dealerships no one has treated me like family and that is why I came back to Reliable to purchase my new Chevrolet Conversion Van, thank you Heath O' Bier. More
Purchase of New Car Great buying experience. Salesman took a lot of time of pointing out the features, reliability of my new car. Having not purchased a car in a long t Great buying experience. Salesman took a lot of time of pointing out the features, reliability of my new car. Having not purchased a car in a long time he made this buying experience so much easier. More
Wow best experience ever Brian Prosser and his team were outstanding. Honest and easy to deal with. Owning currently 8 vehicles this has been by far the easiest most honest Brian Prosser and his team were outstanding. Honest and easy to deal with. Owning currently 8 vehicles this has been by far the easiest most honest transaction ever. Can't wait to buy another car from him and Reliable More
Don't Go to Their Service Center....They Suck I dropped my car off at the service department early on Saturday morning. When I arrive, I was greeted with poor customer service from the start. All I dropped my car off at the service department early on Saturday morning. When I arrive, I was greeted with poor customer service from the start. All I needed was a diagnostic ran to figure out what was going on with my truck. I left my truck there close to 8:15am and called to check on it around 11:40am because I hadn't heard from anyone. They guy I spoke to said that they needed more time and that they would call me. At 4pm I had to call again and this time spoke to Bill, who told me that they hadn't even touched my car at all! It spent the entire day with them and they couldn't even run a diagnostic on it? Something doesn't make sense here. Nothing about this dealership is "reliable" and I will be taking my business elsewhere. More
A very good & efficient experience I bought my 1st 1500 Silverado from Brian Foster at Reliable Chevrolet. It was easy,only took a few hours from the moment I walked in to final visit I bought my 1st 1500 Silverado from Brian Foster at Reliable Chevrolet. It was easy,only took a few hours from the moment I walked in to final visit with Mr. Foster. Price was good & was treated well thru out the experience. Mr. Foster was efficient with everything he handled. I would recommend the dealership & Mr. Foster for anyone looking for a Chevrolet. More
Great no-nonsense buying experience I just bought a new Camaro from Ray Rodrigues at Reliable Chevrolet. The whole experience was efficient and very enjoyable. I did visit other dealers I just bought a new Camaro from Ray Rodrigues at Reliable Chevrolet. The whole experience was efficient and very enjoyable. I did visit other dealers in the area but Ray and Reliable was by far the best. I can definitely recommend them/ More
Bought my first Chevy car ever! My review is only based on the buying of the car, nothing can be said about the service department, as I haven't had any service done to the car yet, My review is only based on the buying of the car, nothing can be said about the service department, as I haven't had any service done to the car yet, but will edit my review when that happens. Unfortunately there is a tear in the fabric on the roof of my car near the moon roof that needs to be replaced, and am waiting for the part to come in. Was looking for a 2014 Impala 2LTZ, and found one at Reliable that fit what my wife and I were looking for. Met Francis, who was nice and showed us the car and let us test drive it. Next day after some more looking, and set on that being the car we wanted, we started the process of buying. Eventually met up with their financial guy, Jeff, who was a blast to talk to. He walked us through on everything (numbers, warranty, etc) and we pulled the trigger and bought the car. Everyone was friendly, no strong sales pitch, I guess since they aren't working on commission. Only negative was the amount of time all this took, over 5 hours, and when we were signing the paperwork for the car, the shop was suppose to have cleaned the car, detailed it a bit from the inside, and twice it looked like someone just went in with a wet rag and forgot spots to clean all over the place. Francis ended up driving the car back to the service shop and making them clean it a third time, and mind you we never said anything about how they cleaned the car, he took it upon himself to see and request they clean the interior right. Beyond that, it was a very positive experience and would recommend the dealership to those looking. As stated, don't know how the service department is, but once I do experience that, I will update my review.. (hence 4 stars for now, until I experience how their service department is with me and the work that will be needed to fix the tear in my car) This is my first experience buying a Chevy/GM product, so I truly hope all goes well. More
Pleasant Experience I had a very pleasant experience dealing with Reliable Chevrolet. I was treated like an important customer & I was treated with respect & being a wom I had a very pleasant experience dealing with Reliable Chevrolet. I was treated like an important customer & I was treated with respect & being a woman conducting business on my own, that was very important to me. More
Friendly staff Great dealership. They were great about working with me and getting me in the truck I wanted, with a good price and gave me top dollar for my trade i Great dealership. They were great about working with me and getting me in the truck I wanted, with a good price and gave me top dollar for my trade in. I had a good relationship with my salesman and the staff. If I ever look to buy another vehicle it will be from Reliable Chevrolet. More
Awesome purchase ! Doug Adams was very instrumental in helping me find the exact Silverado to fit my needs. We discussed several colors and option packages before actual Doug Adams was very instrumental in helping me find the exact Silverado to fit my needs. We discussed several colors and option packages before actually going to the lot to look at the current inventory. I was able to find the ideal truck, with the exact options I needed, at an excellent price. Mike in finance helped seal the deal with his knowledge of warranties, options, etc. Thanks to Reliable for an overall excellent purchase experience. Tom Bailey Reliable customer since 1990 More