Reliable Chevrolet
Richardson, TX
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Re balance tires I had my 2011 Silverado in for 30,000 mile service and later as I got on the highway my steering wheel was moving back and forth at 60 - 65 mph. We we I had my 2011 Silverado in for 30,000 mile service and later as I got on the highway my steering wheel was moving back and forth at 60 - 65 mph. We were planning a trip to Kentucky so I took the truck in to have Brent check out the balance of the tires. He said they were short handed and wasn't sure he could get to it. I needed it fixed to leave town. He said to leave it and he would see what he could do. I offered to go to another dealer but left it in Brent's care. Bren called a couple hours later and said it was fixed and the tires were out of balance. He test drove the truck and it was fine. I went to pick up the truck and I was surprised that I had to pay another 69.95 for tire balance when I had paid $1000.00 for 30,000 mile service a couple weeks prior, which included a ire balance which I had to pay for twice. But I like Brent's service and the dealership where I have bought all my trucks and suv's in the past. More
Excellent customer service!! Center console on my 2017 Silverado died while on vacation to Indiana, went to Reliable when I returned for repair on a Saturday. While the rep told Center console on my 2017 Silverado died while on vacation to Indiana, went to Reliable when I returned for repair on a Saturday. While the rep told me it might be Monday or Tuesday before they could check it out...he offered a loaner pickup (like mine) without my asking. My truck was ready by Tuesday afternoon and everything was under warranty and back to normal!! More
Great experience Always a great experience with this service department. Would refer to anyone as I’ve been here several times and always a truly positive expe Always a great experience with this service department. Would refer to anyone as I’ve been here several times and always a truly positive experience More
Annual Maintenance Brent Lewellyn has been my Service Advisor for 10+ years and *ALWAYS* does a great job! I am very thankful to have Brent "caring" for my family's veh Brent Lewellyn has been my Service Advisor for 10+ years and *ALWAYS* does a great job! I am very thankful to have Brent "caring" for my family's vehicle! More
Good experience I normally hate the car buying experience and put it off for a long time before I go to the dealership. I usually do my research and print off the ca I normally hate the car buying experience and put it off for a long time before I go to the dealership. I usually do my research and print off the cars I am interested in to make things faster. When I got to there I told Keith, the sales person, my first pick of the Tahoes they had listed. They had it in stock and I drove it and bought it. The price was actually better than I expected. I got exactly what I wanted and a good price. The sales people were very knowledgeable, accommodating, and friendly. The only problem for me was the long wait for the finance manager. I know my credit score was excellent so no problem there but I had to wait about an hour just for him to call me in the office and then wait while he printed out each long lease form and then sign them all. I think there must be some way to speed that along. Over all, I was happy with the experience. More
Great Experience Reliable is always following up on the health of my vehicle and the service team is excellent. The team cares about doing what is right for its custo Reliable is always following up on the health of my vehicle and the service team is excellent. The team cares about doing what is right for its customers. More
Best group of professionals We’ve purchased all of our vehicles for the psat 17 years from Reliable. I have referred my brother, sister,parents and uncle to Reliable. My son live We’ve purchased all of our vehicles for the psat 17 years from Reliable. I have referred my brother, sister,parents and uncle to Reliable. My son lived in OK City and would make the drive. My uncle lives south of Houston and he drove up to purchase his car. We live 3 hours away and still drive to Reliable for all our vehicles. Our sales proffessional, Brian Prosser,knows what we like. We make one call and he gets the car ready. The entire sales process is smooth and stress free. It is worth the drive More
Excellent Service I have had the best experience with Reliable. I purchased my car from Manny and had my first scheduled service with advisor Chris Malhas and I can not I have had the best experience with Reliable. I purchased my car from Manny and had my first scheduled service with advisor Chris Malhas and I can not rave enough how thankful and happy the service has been. Professional, kept me up to date on the progress, and explained everything in detail for me. Service was quick and the job was more than satisfactory. My business will stay at Reliable. More
Great Service Reliable Chevy is a friendly and customer oriented dealership. The service department is excellent. The great service is why I have bought my last 5 Reliable Chevy is a friendly and customer oriented dealership. The service department is excellent. The great service is why I have bought my last 5 new cars from Reliable Chevrolet. My vehicles are always taken care of Top Notch. More
Great service! All the staff at Reliabel went out of their way to make sure we were taken care of. We had our Cruze serviced and the Dak coating done. All the staff at Reliabel went out of their way to make sure we were taken care of. We had our Cruze serviced and the Dak coating done. More