Reliable Chevrolet

BUYERS BEWARE! !! Brett in new sales, Nikko in finance, very unprofessional after the sale. They even got a toll bill in my name, chemical or something used has the !! Brett in new sales, Nikko in finance, very unprofessional after the sale. They even got a toll bill in my name, chemical or something used has the plastics outside the windshield discolored bad, tailgate has some kind of blue paint overspray on it, rock chips, bent radiator and condenser on a brand new High Country! They’ll get smart with you, not return calls, etc. They will humor one another by having you on speakerphone or relaying what you say to others around them by repeating what you say aloud and it’s very obvious. I will never purchase anything else from them. I’d pay $10k more just to bypass this dealership! They are not worth their own words. They agreed to deliver, showed up on empty and others I’ve ordered have always been on a full tank. They WILL NOT FIX ANYTHING…ON A NEW, TOP OF THE LINE VEHICLE!!! Good luck with your voicemails to try and speak with management as well. I have text messages to back this review and I always leave reviews, good or bad. Delivered with a recall that was 2 months old and they were aware of it and inconvenienced us with having to drop it off for hours just for an update. More

Took my car in due to a known issue listed online on other 2020 Malibu which chevy never recalled. I bought an textended warranty that is already expired so that didn't help me. The had my car for over other 2020 Malibu which chevy never recalled. I bought an textended warranty that is already expired so that didn't help me. The had my car for over a month!! I received no loaner either. Called me attempting to say it was an issue with a modification and the car is totally stock. Once the car was complete so they told me I had my friend take me to go get it only to sit there for 45 minutes and then the lady tells me my car won't start!!? Ridiculous, my ride left already so now I have to have them take me home. Then on the way home they call and say they got it running. Now I don't trust them that the issues were fixed. Paid over $3500 on a pizza man's budget! Then when I finally get lt they could atleast wash it since they have a carwash in the back. Insane! More

Poor communication and customer service. Was told they would change brake pads on car I was going to buy and drove back to purchase but they changed their mind, safety hazard to sell cars wi Was told they would change brake pads on car I was going to buy and drove back to purchase but they changed their mind, safety hazard to sell cars with bad brakes More

First time at Reliable. My dealer Mark was very good to work with, not pushy and worked to stay within my budget. My dealer Mark was very good to work with, not pushy and worked to stay within my budget. More

Worst sales experience ever encountered, The Sales Manager literally would not take my money to buy a vehicle. They also were not on same page about value of my trade. They seemed most interested wi Manager literally would not take my money to buy a vehicle. They also were not on same page about value of my trade. They seemed most interested with getting me to come in. Sorry, but cannot recommend Reliable Chevrolet, Richardson, TX to anyone. More

Post sale service less than great. Still waiting on my plates. Drove to dealership and service closed. Asked about the new Blazer. My salesman said they are on the back row wit Still waiting on my plates. Drove to dealership and service closed. Asked about the new Blazer. My salesman said they are on the back row without offering to help. He was pushy for a positive Google review during the sale. I waited to see how the rest of the process worked out. Not real happy. More

Had shopped this dealer a couple of times years ago without issue. Tried just to get numbers for a trade and a new car they were selling. My trade is brand new and without me even telling them what I a without issue. Tried just to get numbers for a trade and a new car they were selling. My trade is brand new and without me even telling them what I am expecting for it, the sales rep I was talking with said his GM said and I quote " He doesn't want to put $60000 in a "used" truck if you can buy a new one for $54,000." He also asked for my buyers order from the dealership I bought it from. He was wanting to see what I paid for it before he would give me a price. Never heard of that before. To be honest, I wasn't and don't expect 60k for my trade but would love to get it. Tried to tell me that the dealership I bought it from was selling them for 13k less than MSRP. It's apparent that the GM didn't want to do business with me. Maybe they thought they might hurt my feelings or something, I don't know. More

See photos. 2024 Silverado leaking coolant with check engine and transmission light on. Was told by this dealership that will take 3-4 weeks for them to look at 2024 Silverado leaking coolant with check engine and transmission light on. Was told by this dealership that will take 3-4 weeks for them to look at it and they do not have loaners. Extended warranty and all, no service. I won’t be back if this is not corrected in 1-2 days or I get a loaner. Keep in mind if you decide to come here that your transportation for the next month is on you! More

Was interested in buying a 2024 Chevrolet Silverado 1500. Made an online inquiry and was contacted by a Female Salesperson named Blanca. We came upon an agreed price and was told to come in the following day Made an online inquiry and was contacted by a Female Salesperson named Blanca. We came upon an agreed price and was told to come in the following day to finalize the deal. Blanca 1st told me not to come in the morning because she would not be in to work until 1pm and "she had paperwork for truck". I was then told by Blanca not to come in until 3pm because she would be in training until then. When I arrived at 3pm I was told the truck had been sold/leased to someone else and that she was sorry that I had to drive all the way to their delership for nothing. Big waste of time and effort. Very "UNRELIABLE" sales etiquette. I hope they get some better trained sales people at this place. More