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Reliable Chevrolet - NM - Service Center
Albuquerque, NM
795 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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795 Reviews of Reliable Chevrolet - NM - Service Center
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December 02, 2010
these clowns are sad excuses for service. My dog could do better work. My check engine light in my 06 tahoe came on, i noticed it hadnt been shifting well either so i brought it in and asked them to look at better work. My check engine light in my 06 tahoe came on, i noticed it hadnt been shifting well either so i brought it in and asked them to look at transmission..3 days later after numerous calls they finally "looked" at my truck and determained that there was no problem..... well there was, on my way to Casa Chevrolet the transmission went and i had to call a tow truck. while it was at casa i also had to have the dashboard replaced because some idiotbox put something hot on my dashboard and melted it. Thanks a lot jerks at reliable!!!!! thanks to you idiots i had to spend several hundred dollars i dont have to replace something you ruined. And of course they denied melting my dash and stand by their claim that nothing was wrong with my truck. If there wasnt than why did it leave me stranded less than 2 miles from your sorry excuse of a corprate run dealership??????? I would recomend Casa's service team anyday i would NEVER EVER go to reliable again. I have also heard that the nissan side of reliable is just as STUPID. It takes an entire day to do an oil change after they tell you it will only be a half hour. and if you are with Reliable...please DONOT contact me i have had it with you and have zero desire to ever speak to anyone within your company again. if you had worked with me in the first place i wouldnt have posted this review, or contacted GM about this issue. I just want someone to know what they are up against if they are needing service, so they can plan on wasting several days, be prepared to be frustrated and have a tow truck on stand by More
by absolutlyno
Employees Worked With
Service Manager
October 19, 2010
I have purchased 3 autos from this dealership in the last 8 months. From the initial purchase on all three to the service department work on warranty items and oil changes I have been completely satisfied. 8 months. From the initial purchase on all three to the service department work on warranty items and oil changes I have been completely satisfied. I have a 2010 Camaro, 2006 Nitro and a 2006 Pt Crusier that i have purchased at Reliable. The service I have received from begini9ng to end so far has been the best. I highly recommend Reliable Chevrolet. More
by ricco
Employees Worked With
paul potter, Paul Potter
August 02, 2010
I’ve just provided a review for Reliable Sales, but wanted to also provide one for their Service Dept. With all of the vehicles we have purchased from Reliable (as mentioned in my Sales review) we have wanted to also provide one for their Service Dept. With all of the vehicles we have purchased from Reliable (as mentioned in my Sales review) we have obviously had to occasionally utilize the Service Dept for a few warranty and recall items over the years. The service Advisor we have always “picked on” to assist us has been Rich Difino. Rich has always greeted us by our first names and has always delivered as promised. Rich communicates the status of our vehicle repairs in a timely fashion with explanations and advice that are easy to understand so that we can make wise decisions on how to proceed. Our vehicles are always returned to us freshly washed which is just the icing on the cake. I’ve also recently had the privilege of working with Mark Sanchez (their shop foreman) on a transmission concern of mine. This young man probably spent a total of 4 hours of his time with me over the course of two weeks answering my questions and researching to find a solution to my problem. Never once did he make me feel as if I was bothering him and always made sure that I was comfortable with the answers and solutions he was providing. This is the personal touch that we have come to expect from Reliable Service! More
by Dizzy
Employees Worked With
Rich Difino and Mark Sanchez, Richard Difino, Mark Sanchez
August 02, 2010
When I drove up to the service dept,the employee(Keith) greeted me was very polite and took great care of me. It was nice to see how professional he was, my vehicle was ready within the time frame. My car greeted me was very polite and took great care of me. It was nice to see how professional he was, my vehicle was ready within the time frame. My car was washed after they serviced it. I will come back to Reliable for all my vehicle needs. More
by suggie
Employees Worked With
keith
August 02, 2010
The atmosphere and the employees were welcoming and helpful. any and all questions i had were answered. My vehicle was ready when they said it would be and it was running perfectly after its service. I helpful. any and all questions i had were answered. My vehicle was ready when they said it would be and it was running perfectly after its service. I would most definitely recommend this dealership to everyone I know. More
by alibella
Employees Worked With
Keith
