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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
864 Reviews

864 Reviews of Reliable Chevrolet - NM - Service Center

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March 05, 2024

Very poor customer service and no communication whatsoever from the customer service staff. I took my vehicle for the Zak Tek application and they said it would be two hours for the service. So aft More

by RDOBBS5450
Purchase Time
Recommend Dealer
No
March 05, 2024

He was very attentive and listened to my concerns of my vehicle. He explained himself well, and had my vehicle ready when he said it would be ready. More

by Peggym106
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos
March 03, 2024

My experience with the dealership was excellent. The staff were attentive and friendly, listening carefully to my needs and providing transparent pricing and options. The process was smooth and effi More

by BMOFFETT1
Recommend Dealer
Yes
Mar 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 02, 2024

Took a month to get my car back when quoted 10 business days Took a month to get my car back More

by SVIGILRRNM
Recommend Dealer
No
Employees Worked With
Ryan
Mar 04, 2024 -

Reliable Chevrolet - NM responded

Unfortunately, factors such as parts availability can increase wait times for service appointments. We'd be happy to look into your appointment in further depth. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

March 02, 2024

The work took longer than expected, so I was offered a courtesy ride home, and another ride back to the dealer when the work was completed. The job was done to my satisfaction, and the level of service me More

by Rickwelsh
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marcos Solano
Mar 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 02, 2024

Fast friendly service Was in and out really fast. Friendly. The gentleman was patient with me. I had my grandkids More

by JOLENEMART
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Forgot I'm not good with name's
Mar 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 02, 2024

They were very thoughtful and courteous,and helpful with the ride home and to pick up my car. More

by derf50
Recommend Dealer
Yes
Employees Worked With
Iris
Mar 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 01, 2024

Great customer service helped out so much help in buying my new sports car thank you again More

by iceyankee2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Reliable Chevrolet - NM responded

Hi there, Thank you for your review. We are so happy to hear our team provided you with great customer service! Thank you for your kind words and patronage. Please visit us again for all of your vehicle needs. Enjoy your new sports car!

March 01, 2024

It’s the best place to go bit a car they are very friendly place More

by PATRICIASEDBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Reliable Chevrolet - NM responded

Hi Patricia, Thank you for your review. We are so pleased to hear that our team provided you with friendly service. Thank you for your kind words and patronage. We look forward to working with you again.

March 01, 2024

Excellent work and Service! The Staff always makes sure that you are comfortable and completely satisfied. More

by RCASAUS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaeden, works at the shop.
Mar 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

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