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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
866 Reviews

866 Reviews of Reliable Chevrolet - NM - Service Center

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April 16, 2024

Helpful, kind, thoughtful, knowledgeable, professional experienced skilled excellence timely courtesy customer oriented nice friendly generous More

by pdevine2362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Buerke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Day, Alex Gruber, Anthony Venegas, Justin Ulibarri
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 12, 2024

Fast and efficient. The only criticism is that I paid $100 for an oil change and I didn't even get a car wash? Do better Reliable!!! More

by KERRYCHAMBERLAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 12, 2024

Very quick and professional. The customer service was great and seemed to understand what I was needing More

by petuniapb2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 12, 2024

This is the Worst dealership I have ever dealt with in my 66 years. I took in my 2023 Chevy Silverado LT 1500 4x4 5.3L for a reapply the zektech sealer and my truck went in clean and just washed. When I r More

by odc57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patricia Charles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Podhajecki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rivera-Arteaga
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Our light car washes are complimentary and not meant to be a full detail. We appreciate your feedback and should you wish to discuss this further, please reach out to our service department.

Apr 16, 2024 -

odc57 responded

I understand car washes but my my vehicle was taken in for a reapply the ZekTech Coating not a car wash !!! I spent a whole day re-washing the truck and have been trying to buff off all the spots left on the paint without any luck. I will definitely be taking this issue up with the service manager. If I receive no help I will then see what GM can do about it !!! PS: When I picked up the truck and pointed out the problem with the service advisor all he could say I’m sorry we are having problems with our detailing team. No xxxx …

April 12, 2024

The service is a ten along with the service agents behind the desk. I took off a star because my truck needs service due to a camshaft sensor issue and the shop is so backed up I would have to leave my truck More

by PONCH00690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaeden Bradley
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

Not reliable, did not live up to the name reliable very unhappy with service. No one called me to give me up dates on my truck. I always had to call. More

by STEVENALARCON71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 15, 2024 -

Reliable Chevrolet - NM responded

We’re disappointed to hear there was miscommunication with our team and we’d like to look into this situation for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

April 11, 2024

The service was very good. Jaden Bradley was very helpful and friendly. He was able to reconnect my phone to the car. More

by lenandshirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

Nice people working there and convenient location. Also, it is nice to get to use coupons. More

by GUTTRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

I was very happy working with my sales representative Ethan and I was glad he had the patience to work with me More

by dgrueschow1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.

April 11, 2024

It took 3 hours for an oil change that was scheduled. At drop off I let them know the number they had on file was incorrect and gave the correct number. Also told them I would be waiting in the lobby. Th More

by ACORDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Apr 15, 2024 -

Reliable Chevrolet - NM responded

We’re disappointed to hear there was miscommunication with our team and we’d like to look into this situation for you. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

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