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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
872 Reviews
Call Service Center (505) 216-2993

872 Reviews of Reliable Chevrolet - NM - Service Center

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May 21, 2024

Angel helped me get everything setup with my truck, only complain I have is they had my truck all day for about an hour service, other than that I had a great experience. More

by IVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, was the main service advisor.
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May 21, 2024

Took care of me right away . Quick and easy service! Always had excellent customer service at Reliable Chevrolet! More

by BAHADIRLI85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Buerke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rosenbarker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rivera-Arteaga, Marcos Pando-Gallegos, Jonathan Crowder, Darien Greenidge
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May 19, 2024

Everyone was nice and friendly and professional. The dealership was great but GM needs to work on their Quality assurance program . The rear bumper is installed crooked and a button on the dash is s More

by BRAGGDL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Madrid
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 18, 2024

The service was quick and and the Service Department Representative was professionally, knowledgeable, courteous and helpful!! Great Job!! More

by rdg218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
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May 20, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 18, 2024

Very nice and knowledgeable Rep help me with my problems and took care of it More

by JRAEL8042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 18, 2024

Excellent staff. Very professional. Got the job done stayed in touch. I am satisfied with the service. Thank you. More

by ANTHONYJG795
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Pierce. Excellent employee.
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May 20, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

Good dealership, great people. Helpful and attentive. Service people were great. Got vehicle serviced with no problems. More

by mikelj424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron in services
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May 20, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 17, 2024

Dealership was nice and well kept. Process for getting vehicle was okay. Employees were all friendly More

by ETHAN.KOGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Storz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Pulu (2 Stars), Hunter Littleton
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May 20, 2024 -

Reliable Chevrolet - NM responded

We appreciate your feedback on your experience. We will take into account your notes as we continuously improve our customer service and processes.

May 17, 2024

Long wait time for simple tire replacement. Took 3 days total. Car ended up being taken to discount tire for replacement through the dealership More

by GONZALEZERIC097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gregory and Jaden we’re horrible
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May 30, 2024 -

Reliable Chevrolet - NM responded

Eric, we appreciate your patience as manufacturers have been experiencing parts delays which have increased our wait times. We are striving to still offer efficient and excellent customer service. Should you wish to discuss this further, please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience.

May 17, 2024

Good service from customer service representative. I had to ask for rental as it was not offered despite multiple days at dealership. Other than that very satisfied with customer service representat More

by EFB0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 20, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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