Back

Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
912 Reviews

912 Reviews of Reliable Chevrolet - NM - Service Center

Sort by
September 13, 2024

Thank you so much Aaron Williams he is good express advisor and reliable of new Mexico More

by ELIZABETH.SANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Elizabeth, we appreciate your fantastic feedback! We're thrilled to hear Aaron made such a positive impact as your express advisor. Your satisfaction means a lot to us, and we’re here to help with anything you need in the future. Thanks for choosing us!

September 13, 2024

I was in Reliable to determine why my vehicle was continuing have problems starting. The battery was tested by a service tech and determined to be good but was suggested to purchase a new battery by More

by CECILSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Baros Service Advisor
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for your detailed feedback, Cecil! We're glad to hear Angel provided great service and that you could use our shuttle. We appreciate the note about the shuttle address and will address it promptly. Wishing you the best with your new battery!

September 13, 2024

The usual great service. Ryan was a go-getter and I appreciate his efforts to make sure things went well More

by AKRAHL07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruan
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear you had a fantastic experience with Ryan. We pride ourselves on our team’s dedication to great service, and it's wonderful to see that recognized. We look forward to welcoming you back soon!

September 11, 2024

I purchased a car beginning of yr had a great experience. Took for a oil change recently service dept needs approvement. Oil change took 3 and half hrs never received phone call it was ready lack of communi More

by Kellitennison75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Sep 13, 2024 -

Reliable Chevrolet - NM responded

We’re glad to hear that your initial purchase went smoothly, but we regret that your recent service visit did not meet our usual standards. We understand how frustrating it must have been to experience delays and communication issues, especially after receiving conflicting information about your tire rotation. To address these concerns and ensure that we improve our service, please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932. They are available to discuss your experience in more detail and work towards a resolution.

September 11, 2024

The service center has really improved. Was a nice and quick visit. Very professional and courteous. More

by EDDIEG.MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Eddie, thank you for the fantastic feedback! We're thrilled to hear that you had a positive experience at our service center. Our team works hard to provide efficient and professional service, and your recognition means a lot to us. Looking forward to seeing you again soon!

September 11, 2024

Great team, always helpful and I will return for future service. Thank you very much! More

by Fatboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire Service team
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had a great experience with our team! Your support means the world to us, and we can’t wait to welcome you back for your next visit. Thanks for taking the time to share your thoughts!

September 11, 2024

I was sold a used vehicle which gave me a lot of problems right away, Greg and David at service center was helpful and tried what they could to get the vehicle running as it should. Mike in the used vehicle More

by Dosedo.etsate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Redwine, David - Lead Service Technician , Marcos Pando-Gallegos
Sep 16, 2024 -

Reliable Chevrolet - NM responded

We truly appreciate your feedback! We're glad to hear that Greg, David, Mike, Eddy, and Marcos made your experience better. Our team strives to provide excellent service, and it's great to know they helped turn things around for you. Thank you for choosing us and sharing your journey!

September 10, 2024

The service department is always helpful and polite They let me know what should be looked at soon for safety and what can be dealt with over time since I can only afford so much at a time More

by LAURIEJ54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Laurie, thank you for your fantastic feedback! We're thrilled to hear that our service team has been helpful and informative. Your safety is our priority, and we’re glad to assist you in managing your needs. We appreciate your support and look forward to serving you again!

September 10, 2024

Overall, I am happy with this dealer. Thanks the second car I have purchased from them and I have also been to the service department for an oil change which was good. More

by LBVILLAREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Reliable Chevrolet - NM responded

Thank you for your fantastic review! We’re thrilled to hear you’re happy with your second purchase and had a great experience in our service department. Your satisfaction means the world to us, and we look forward to serving you again!

September 07, 2024

Worst dealer experience I’ve ever had. Had my car for 2 1/2 months and all they had to do was clear and engine code. The convertible top was brand new and now all the seals are hanging fro More

by LASHLEY058
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan in service. Patricia Charles.
Sep 13, 2024 -

Reliable Chevrolet - NM responded

We aim for every customer to have a positive experience with us, and it’s clear that we didn’t achieve that in your case. To ensure we address your concerns thoroughly, please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or Cory Reeves, our Service Director, at 505-338-5932. They are both dedicated to resolving this issue and restoring your confidence in our dealership.

...
37
...