Reliable Chevrolet - NM - Service Center

Was very impressed with the professionalism displayed by everyone. My truck runs great. Fixed problem. everyone. My truck runs great. Fixed problem. More

It was fine, but felt pressure to have additional services performed. But it was fine services performed. But it was fine More

I arrived at 1:55 for a 2:00 appointment for my first oil change. My maintenance light turned on the day prior, 4 months sooner than the dealership said the service would be needed. I hadn’t put on more than change. My maintenance light turned on the day prior, 4 months sooner than the dealership said the service would be needed. I hadn’t put on more than 3k miles on the car. The man to check me in wasn’t around and another man went ahead and checked in the person who arrived after me and then told me he forgot about me and that someone would get to me soon. Finally about ten minutes later the man I guess was assigned to handle my check in greeted me. He was nice and checking in didn’t take too long but he told me I would be done well before 4:00 which is when my daughter got out of school. I sat there for almost 3 hours. Then on my way home I try and use the windshield wipers to clean the windshield and there is no fluid. This morning I called to verify that this was an included fluid that is filled during an oil change and it is. I then informed him I was at their dealership for almost 3 hours yesterday for an oil change and that the fluid wasn’t topped off and asked if the tires were even rotated? He did not have an answer and just replied that I can stop in today to have them fill the fluid for me. A trip to the dealership is a trip I would have to go to out of my way and is a big inconvenience for me. It’s just upsetting that we were promised this amazing service package with the purchase of the extended warranty only to be treated like that after we purchased the vehicle. More

Arrived early and opened on time work was also completed at said time. Friendly staff at said time. Friendly staff More

Aaron Williams was an awesome Service Advisor. He checked me in quickly and requested a Lyft for me. He also made the recommendation for the oil conditioner which we added, along w/ a new cabin He checked me in quickly and requested a Lyft for me. He also made the recommendation for the oil conditioner which we added, along w/ a new cabin air filter. He kept me up to date on my vehicle. He also was able to fix the problem with my center console latch that is a common problem w/ Tahoe & Suburban's. I will be asking for him next time. More

Upon arrival they took care of us. Very professional and willing to take the time to help us find a right fit for our vehicle. Very professional and willing to take the time to help us find a right fit for our vehicle. More

Just great customer service especially with Erin answers most questions and also very helpful to help the customer and his coworkers need more people like him with great patience most questions and also very helpful to help the customer and his coworkers need more people like him with great patience More

Great service, friendly employees, for an oil change and tire rotation they could be a bit quicker. tire rotation they could be a bit quicker. More

Excellent service. Very attentive and friendly staff. They solved all my problems. Thank you very much. Very attentive and friendly staff. They solved all my problems. Thank you very much. More