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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
795 Reviews
Call Service Center (505) 216-2993

795 Reviews of Reliable Chevrolet - NM - Service Center

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December 07, 2024

Helpful, took less time than quoted but having spent $2300.00 plus, I expected at least a car wash. More

by Anthony Berger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan McCray, service advisot
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Anthony! We're thrilled you had a positive experience and appreciate your investment. We understand the value of those little extras, and we’ll certainly take your suggestion into consideration for future services. Your satisfaction is our priority!

December 06, 2024

our car is running great again definitely will be a returning customer I was satisfied with the work and services More

by CHRIS VIGIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristano Cordova
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Buerke
4.0
This rating includes all reviews, with more weight given to recent reviews.
AYHAN BAHADIRLI
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Avalos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback, Chris! We’re thrilled to hear your car is running well and that you were satisfied with our services. We look forward to seeing you again soon!

December 06, 2024

Always on top of everything, Very nice people that work there and they are always in a good mood. More

by armando.gandarilla50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic feedback, Armando! We're thrilled to hear you had such a positive experience with our team. We pride ourselves on our customer service and will keep the good vibes going! Your support means a lot to us.

December 06, 2024

Sales team was very helpful during the buying process. Selection of vehicles was also very good. More

by 19LOWEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks for the great feedback! We're thrilled to hear that our sales team made your experience enjoyable and that you found our vehicle selection to your liking. We appreciate your support and hope you love your new ride!

December 06, 2024

The service adviser was very competent, respectful and very friendly. The waiting facility was comfortable, also. More

by Mthayes1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We're thrilled to hear that our service adviser made your experience enjoyable and that you found the waiting area comfortable. We appreciate your support and look forward to serving you again!

December 06, 2024

Friendly, professional and efficient. Communicated status my vehicle well via phone call and text messages More

by PETESAPIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Report | Print
Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled you had a great experience with our team. Keeping you informed is a priority for us, and we're glad you appreciated the communication. Looking forward to serving you again!

December 05, 2024

The agent that helped me was great. Communicated well with me. By far the best service experience I’ve had at this dealership since ever. More

by SEANAMALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan??
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Dec 06, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your positive experience! We're delighted to hear that our team member provided excellent communication and made this your best service visit yet. We look forward to continuing to exceed your expectations in the future!

December 02, 2024

Took too long to diagnose it and never did fix it. Said they were waiting on parts which I find that hard to believe. More

by randyc
Recommend Dealer
No
Employees Worked With
Service department
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Dec 04, 2024 -

Reliable Chevrolet - NM responded

We understand your frustration regarding the delay in diagnosing and addressing your vehicle's issue, as well as your concerns about the parts availability. Providing timely and effective service is a priority for us, and it’s disappointing to hear we fell short in your case. To address this matter further and ensure your concerns are fully resolved, we encourage you to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. You can also contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

December 02, 2024

The overall service was excellent. I highly recommend this dealership to all. Hats off to Ethan and the team. More

by TJENSON2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Reliable Chevrolet - NM responded

Thanks for the kind words! We're thrilled to hear you had an excellent experience with Ethan and the team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

December 01, 2024

The tech forgot to put the key to my wheel locks back in my truck. The service center refused to do anything to make it right. My only recourse was to drive back to pick it up. They would not deliver or mai More

by OTERO505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service center
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Dec 03, 2024 -

Reliable Chevrolet - NM responded

We understand the frustration of having to make an extra trip, especially when it could have been avoided. Our goal is to always provide a positive experience, and it seems we missed the mark in your case. We want to make sure that this issue is resolved to your satisfaction. Please feel free to reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

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