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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
795 Reviews
Call Service Center (505) 216-2993

795 Reviews of Reliable Chevrolet - NM - Service Center

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December 14, 2024

Reliable Chevrolet in Albuquerque New Mexico is a very good dealership! I purchased my one ton truck from them and I have had no problems with them ever since! I would recommend them to my friends and fam More

by Ejgin505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear you're enjoying your one-ton truck and had a great experience with us. Your recommendation means a lot, and we look forward to serving you and your friends and family in the future!

December 14, 2024

We had questions about some issues that came up with the truck. Aaron Willams was so helpful in answering the questions we had and resolving them and recommending what to do about our transmission issue. Ve More

by darlamaez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience with Aaron! Our team is dedicated to providing top-notch support, and it's great to know he was able to assist you with your truck issues. Thank you for sharing your feedback!

December 14, 2024

The service writer was very knowledgeable regarding the technical issues involving my vehicle's malfunction which allowed me to better decisions. More

by jjlockl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mcgurdy-Service Writer
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Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks! We're thrilled to hear that our service writer provided you with valuable insights. Empowering our customers to make informed decisions is what we strive for. Your feedback is greatly appreciated!

December 13, 2024

Service person was very nice, the only thing I want to complain about is the time it took for the service to get done it should not take 5 hours to do. An oil change and recharge a computer. I called aft More

by Helen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

We understand your frustration regarding the extended wait time and the lack of communication about your vehicle's readiness, especially given your three-hour drive from out of town. Please feel free to reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826. Alternatively, you can contact Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

December 13, 2024

The service Reliable Chevrolet provided from start to finish was above standards and efficient. Thank you More

by JARAMILLO49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Deeds, Aaron
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

We’re thrilled to hear you had such a positive experience with Reliable Chevrolet! Our team works hard to provide top-notch service, and your feedback means a lot. Thank you for choosing us and sharing your thoughts!

December 13, 2024

Extremely satisfied would be an understatement on how my experience was here at Reliable Chevrolet. The service techs are the most professional, trustworthy, and reliable when working on your vehicle. Super More

by Issac Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks, Issac! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service techs truly mean a lot to us. We appreciate your trust and look forward to helping you again in the future!

December 12, 2024

They were fast and efficient. They explained everything to me as I understood it all with no problems More

by STEVEN.HERRERA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Buerke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
AYHAN BAHADIRLI
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Currently g
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ivory Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lino Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Reliable Chevrolet - NM responded

Thanks, Steven! We’re thrilled to hear you had such a positive experience. Our team always aims to provide clear communication and quick service. Your feedback motivates us to keep up the great work!

December 10, 2024

Service advisor was excellent service preformed was excellent but received a large scratch on the rear bumper not noticed till arrived home figures More

by DMR3470
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan mc
Report | Print
Dec 11, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback! We're thrilled to hear you had excellent service from our advisor. We're sorry to learn about the scratch on your bumper. Your experience is important to us, and we appreciate you bringing this to our attention.

December 09, 2024

I've always been greeted and treated well My only thing is I set appointment and consistently service is running longer than said time. I couple of time as long as one hour or two. More

by SINGHJOMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name.
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Dec 10, 2024 -

Reliable Chevrolet - NM responded

We understand that timely service is important, and we apologize for any inconvenience caused by the delays you've experienced. We strive to provide accurate time estimates, and we will look into ways to improve this moving forward. If you'd like to discuss your experience further or if we can assist you in any way, please reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

December 07, 2024

Always very nice and accommodating. Do a great job explaining things that need to be done, as well as things that don’t need to be done. More

by ROBEAST41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Report | Print
Dec 09, 2024 -

Reliable Chevrolet - NM responded

Thank you! We're thrilled to hear you had a positive experience and appreciated our team's clear communication. Your satisfaction is our top priority, and we look forward to continuing to provide great service.

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