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Reliable Chevrolet - NM - Service Center

Albuquerque, NM

4.2
793 Reviews

793 Reviews of Reliable Chevrolet - NM - Service Center

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December 22, 2024

Advisor went above and beyond unfortunately parts are missing from repair was told by cory service manager that they would by the parts and i can put them on myself, furthermore was told not to return as More

by juanmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory service manager
December 19, 2024

Everything great but mechanic left floor mat and plastic on the seat instead of giving it to me spotless More

by TIMMYD2U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Reliable Chevrolet - NM responded

Thanks for your feedback, Timmy! We’re glad you had a great experience overall. We’ll make sure to remind our team about attention to detail for those finishing touches. Your input helps us improve!

December 18, 2024

took 6 months for the work to be diagnosed correctly and the work done. Meanwhile, it took so long the warranty expired and the repairs were not covered even though the issue was properly reported within th More

by willthesoundman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
Dec 20, 2024 -

Reliable Chevrolet - NM responded

We understand how frustrating it must have been to face such delays in diagnosing and repairing your vehicle, especially with the added complication of the warranty expiring during this time. We take situations like this seriously and want to ensure your concerns are addressed appropriately. Please reach out to Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or connect with Cory Reeves, our Service Director, at creeves@vtaig.com or 505-338-5932.

December 18, 2024

Very professional and took my truck in at the appointment. R Trusted the advisor and the technician. It was done in time More

by JEEDWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Dec 19, 2024 -

Reliable Chevrolet - NM responded

Thanks! We’re thrilled to hear you had a great experience with our team. Timeliness and professionalism are our top priorities, and it's fantastic to know we met your expectations. We appreciate your trust in us!

December 16, 2024

Very friendly and committed to customer service. Loved the options of staying or leaving. Thank you More

by N.ESSA_SMILES_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord
Dec 17, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We’re thrilled to hear you enjoyed our service and options. Your satisfaction is our priority, and we can’t wait to welcome you back soon!

December 16, 2024

I recently had the misfortune of having my vehicle serviced at Reliable Chevrolet, and the experience was nothing short of a nightmare. Initially, it took an astonishing 7 weeks for a warranty repa More

by MIADAASY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cory Reeves,
December 14, 2024

The service I received from Reliable Chevrolet was above expectations and very efficient. Thank you. More

by JARAMILLO49ERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Deeds, Aaron
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thank you! We’re thrilled to hear that you had such a positive experience with our team at Reliable Chevrolet. Your feedback motivates us to continue providing top-notch service. We look forward to seeing you again soon!

December 14, 2024

Ryan was awesome as always. My service experience was phenomenal as always. Thank you Reliable Chevrolet. More

by TONY PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patricia Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Orosco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Olguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Blea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Marsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osman Bahadiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks, Tony! We're thrilled to hear you had a phenomenal experience with Ryan. Our team always strives to deliver top-notch service, and your feedback means a lot to us. Looking forward to welcoming you back to Reliable Chevrolet!

December 14, 2024

Reliable Chevrolet in Albuquerque New Mexico is a very good dealership! I purchased my one ton truck from them and I have had no problems with them ever since! I would recommend them to my friends and fam More

by Ejgin505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cord Trail
Dec 16, 2024 -

Reliable Chevrolet - NM responded

Thanks for the fantastic review! We're thrilled to hear you're enjoying your one-ton truck and had a great experience with us. Your recommendation means a lot, and we look forward to serving you and your friends and family in the future!

December 14, 2024

We had questions about some issues that came up with the truck. Aaron Willams was so helpful in answering the questions we had and resolving them and recommending what to do about our transmission issue. Ve More

by darlamaez1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Dec 16, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear about your positive experience with Aaron! Our team is dedicated to providing top-notch support, and it's great to know he was able to assist you with your truck issues. Thank you for sharing your feedback!

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