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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.8
4,219 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 4,219 reviews

September 07, 2024

We were welcomed in the parking lot from a very professional gentleman Jonathan. He showed his exactly what we were looking for. More

by cjhootee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your feedback! We're delighted to hear that Jonathan made a great impression and helped you find exactly what you were looking for. We appreciate you sharing your positive experience and hope to assist you again in the future. If you have any more questions or need further assistance, feel free to reach out!

September 07, 2024

Reliable was the only dealership in Albuquerque & Santa Fe that had the vehicle I was looking for. The facility was clean & welcoming. The staff I worked with had awesome customer service and answered all More

by kshije
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your experience! We're thrilled to hear that Oliver and our team were able to provide you with outstanding service and a smooth buying process. It's great to know that we had the vehicle you were looking for and that our facility and staff met your expectations. If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!

September 07, 2024

A great experience with all who work there they did there best to meet my needs. More

by ALDAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember name.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for sharing your positive experience! We're delighted to hear that our team worked hard to meet your needs and that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to assisting you again in the future!

September 07, 2024

Ben Henry was great, really helpful and friendly, awesome customer service. Will recommend to family. More

by Celiarodriguez1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for the fantastic review! We're thrilled to hear that Ben Henry provided helpful, friendly, and awesome customer service. Your recommendation means a lot to us, and we look forward to assisting your family in the future!

September 07, 2024

Ben provided AWESOME customer service, both on the phone and in person!! It was as pleasure working with him! Keep up the great work, Ben!! More

by Lenmtz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for the fantastic review! We’re thrilled to hear that Ben provided awesome customer service both over the phone and in person. Your positive feedback means a lot, and we’ll make sure to pass along your praise to Ben. We appreciate your support and look forward to assisting you again in the future!

Sep 13, 2024 -

Lenmtz responded

We will most definitely refer our friends & family to Ben! Thanks again, Ben!

September 07, 2024

Worst dealer experience I’ve ever had. Had my car for 2 1/2 months and all they had to do was clear and engine code. The convertible top was brand new and now all the seals are hanging fro More

by LASHLEY058
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan in service. Patricia Charles.
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Sep 13, 2024 -

Reliable Chevrolet - NM responded

We aim for every customer to have a positive experience with us, and it’s clear that we didn’t achieve that in your case. To ensure we address your concerns thoroughly, please reach out to Patricia Charles, our Customer Relations Representative, at 505-338-5826, or Cory Reeves, our Service Director, at 505-338-5932. They are both dedicated to resolving this issue and restoring your confidence in our dealership.

September 07, 2024

Excellent selection of Chevy Colorados in all colors. Tierra has great knowledge of the vehicle. She is helpful and easy to work with. More

by BRADFISH223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristano Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McLamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your kind words! We're pleased to hear that you were impressed with our selection of Colorados and that Tierra's knowledge and helpfulness made your experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

September 07, 2024

I went in with a preapproval for a car that they said was not available but they could show me others. I found out towards the end of the process that the dealership next door “reliable Nissan” was the one I More

by WHEATWILLROCKYOU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rivera-Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Reliable Chevrolet - NM responded

Transparency is something we value, and we regret that it wasn’t clearer in this situation. We want to assure you that our entire team is here to assist you. Please reach out to Michael Marsh, our General Sales Manager, at mmarsh@vtaig.com so we can discuss this further and work towards a resolution that meets your expectations.

September 06, 2024

Very professional, easy to work with,! very patient, overall, very positive and would definitely recommend both Oliver and the dealership More

by LIZZPIERCE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Garcia
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Sep 12, 2024 -

Reliable Chevrolet - NM responded

Thank you for your wonderful feedback! We’re delighted to hear that Oliver and our team made your experience professional, easy, and positive. Your recommendation means a lot to us. If you need anything else or have further questions, please feel free to reach out. We look forward to serving you again!

September 06, 2024

Took foooorever to complete a simple oil change and recall as well as left bolts out in my cup holders. I dropped off at 945 and literally didn't finish with it until 1:00. I had to keep asking as no o More

by Felicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcos Pando-Gallegos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Reliable Chevrolet - NM responded

Felicia, we understand that waiting for your service and experiencing communication issues can be frustrating. We appreciate you bringing this to our attention and want to ensure we address these concerns promptly. Please contact Cory Reeves, our Service Director, at 505-338-5932 or via email at creeves@vtaig.com at your earliest convenience. Cory will be able to assist you with any unresolved issues and ensure your experience meets our standards of service. Additionally, you may also reach out to Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 for further assistance.

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