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Reliable Chevrolet - NM
Albuquerque, NM
4,734 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,734 reviews
October 04, 2015
Low Pressure Sales The people at Reliable are friendly and the atmosphere is low pressure sales. I believe they care about you and what you want. I love my Equinox and The people at Reliable are friendly and the atmosphere is low pressure sales. I believe they care about you and what you want. I love my Equinox and look forward to driving it for many years to come. More
by tdunha
Employees Worked With
John (JJ) Gailor
September 29, 2015
Great sales and service The sales and finance teams made the buying process easy and fun. They were also willing to let us test drive more than a short distance around the d The sales and finance teams made the buying process easy and fun. They were also willing to let us test drive more than a short distance around the dealership. Would highly recommend them to friends and family. . More
by Chevy owner
Employees Worked With
Ernesto Velasquez
September 09, 2015
Very good service and treated me with respect,also the price was right.Im very happy with my service.This is my 3rd car now that I have bought at this dealersh service and treated me with respect,also the price was right.Im very happy with my service.This is my 3rd car now that I have bought at this dealership. More
by Fluffy77
Employees Worked With
Victor Renteria
August 27, 2015
Malibu Sale Both the salesman and the finance rep were most courteous, professional, and knowledgeable about all aspects of the process. A pleasure from start to Both the salesman and the finance rep were most courteous, professional, and knowledgeable about all aspects of the process. A pleasure from start to finish. More
by MikeL
Employees Worked With
Ernesto Velasquez, Victor Renteria, Josh Grant
August 01, 2015
New car buying My salesman J.J. Gaillour was great. He made this a pleasant car buying experience. He was patient, and explained all my options. I have and will co My salesman J.J. Gaillour was great. He made this a pleasant car buying experience. He was patient, and explained all my options. I have and will continue to recommend him to others. More
by Cubcarbuyer
Employees Worked With
John Gaillour, Victor Renteria
June 28, 2015
Buyers Beware! BEWARE of this dealership! I called to inquire about an advertised "e-price," I was encouraged to come to the dealership asap (I live in Santa Fe, app BEWARE of this dealership! I called to inquire about an advertised "e-price," I was encouraged to come to the dealership asap (I live in Santa Fe, approximately 50 miles away), and the internet rep (Adam Yildiz) set an appointment time, saying he'd meet me, have the car running and the air conditioner on. When I arrived, NO Adam, NO car. I was told by Lawrence (a very eager sales person) that Adam only answers sales calls and that he was "not available." I asked to see the advertised car but was told there were no cars at the price I had JUST SEEN on the Web. Finally, using his phone, we located such a car at the advertised price on Reliable's Web site. Then I was told it didn't have options I wanted. Tyler (GM?) got involved, then the Sales Manager... bottom line: after approximately two hours of lies and excuses I left the dealership just as a terrific storm hit Albuquerque. This was the WORST car dealership I've ever experienced! What's happened to the idea of customer service and the notion that "the customer is always right?" For that matter, what's happened to plan ol' civility and manners? Awful, AWFUL!!! More
by happyhyundai
Employees Worked With
Adam Yildiz, Lawrence Sedillo, Tyler Wagner
May 29, 2015
Long wait but well worth it!!! I was looking for a Chevy Colorado and boy are they hard to come by. Reliable sales person Patricia ordered one for me and then kept me up to date on I was looking for a Chevy Colorado and boy are they hard to come by. Reliable sales person Patricia ordered one for me and then kept me up to date on its progress. When the vehicle finally arrived Patricia helped me work through the financing to get an extremely fair deal. I can't begin to say how happy I am with the outcome. I have had my fair share of bad experiences with dealerships, but this was the best. Thanks..... More
by raybones67
Employees Worked With
Patricia
May 19, 2015
Great service My experience was great! The salesman Miguel Cano was very helpful and genuine. Was told he was new but he didn't seem like it. He was honest and made My experience was great! The salesman Miguel Cano was very helpful and genuine. Was told he was new but he didn't seem like it. He was honest and made our family comfortable and that's what car sales is all about. We will be coming back to Miguel for our daughters cars. Thanks again for the great service! More
by Romeronicole505
Employees Worked With
Ken Willis
April 22, 2015
horrible follow-up I bought a truck from them,when I go home I noticed a scratch in the door. I told them about it and they said they would order touch up paint and I wo I bought a truck from them,when I go home I noticed a scratch in the door. I told them about it and they said they would order touch up paint and I would be in in a week or two. It has now been 5 weeks and when I called about I they claim I was mistaken and I would be another two weeks. I cannot believe how rude he salesman was not how badly hey treat customers after they buy a car. More
by hbullz
Employees Worked With
Tyler Wagner
November 20, 2014
parts and service Ordered a key from parts, they charged my card but never called when part arrived. Came into get door lock cylinder changed. It took over 4 hours and Ordered a key from parts, they charged my card but never called when part arrived. Came into get door lock cylinder changed. It took over 4 hours and they knew I was waiting. The part was double the price of the online price. Labor was $130 just to change a door lock. I will never come back to this dealership for anything and never again buy a chevy again. More
by mltorres242
Employees Worked With
Richard Difino
