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Reliable Chevrolet - NM
Albuquerque, NM
4,604 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,604 reviews
July 31, 2010
As far as car dealerships go, I was intimated by the size of Reliable. It's an extremely large lot, and I was prepared for the salesmen to descend like vultures, but I found quite the opposite actually. Upon of Reliable. It's an extremely large lot, and I was prepared for the salesmen to descend like vultures, but I found quite the opposite actually. Upon arrival, one solitary salesman politely approached me and asked if I needed help with anything or if I would like to speak to anyone directly. I had a slight idea of what car I was interested in, a Chevy Malibu, and the salesman directed me to all new and used Malibus, showed me every feature, color, etc. available. He was not persistent to the point of dissuasion, but instead extremely informative. I got to speak to a Sales Manager directly, something I have never really experience before, and he worked with the monthly payment I was set on, getting me the car I wanted for the same monthly payment I was currently paying for a much less valuable car. Overall, my experience was great! I was not hounded or cornered, but instead informed and guided. More
by pinkierox2
Employees Worked With
Kelly Irwin, Kelly Irwin
July 31, 2010
I have been working with this dealership for years. I will NEVER work with any other dealership EVER. I have never been treated with such care and will NEVER leave them. Before Reliable and Kurt Jones will NEVER work with any other dealership EVER. I have never been treated with such care and will NEVER leave them. Before Reliable and Kurt Jones I never thought a positive experience was possible, but it does! EVERYONE SHOULD GO TO THIS DEALERSHIP! As far as me and my family are concerned, there is no other dealership in the state of NM! More
by thaitis
Employees Worked With
Kurt Jones
July 30, 2010
Ken Willis was quite helpful and very professional. Thanks reliable !Would recommend to all my family and friends. I love my Malibu and the price was great. I shopped other dealerships but the people a Thanks reliable !Would recommend to all my family and friends. I love my Malibu and the price was great. I shopped other dealerships but the people at reliable were by far the best. Again thank you. More
by Kalifriend
Employees Worked With
Ken willis, Ken Willis
January 02, 2007
My wife and I visited reliable Chevrolet for a test-drive. A sales clerk, Adriana, asked for our phone number and I told her I did not want to give it to them, as I did not want to receive sales test-drive. A sales clerk, Adriana, asked for our phone number and I told her I did not want to give it to them, as I did not want to receive sales calls. She then said her manager told her that she could not take us on a test drive without the number as they needed them for "safety". I said I would give it only if they guaranteed I would receive no sales calls, which she guaranteed. I then gave her both my cell number and my wife’s. The next day we received a call from their sales department and we asked them not to call us again. Over the next week we received over 6 calls. On one occasion we spoke with Adriana again and reminded her what she promised us and asked her not to call. On each occasion we actually spoke with someone, they assured us they would not call back. However they keep calling. Therefore I went back in and spoke directly with Scott Lewis, the New Car Director, and told him not to call us again. He assured me they would not. Since that time nearly 2 weeks ago they have called and left messages three times. Earlier today I received another call from a sales associate, told him not to call again and told them I would report it to the Better Business Bureau. I feel that Reliable Chevrolet acquired my phone number fraudulently by blatantly lying to me and is now, by continuing to call over and over again, harassing my wife and I. We have received over 10 calls on our two phone numbers. This is unacceptable and I have reported this to the Better Business Bureau. More
by vinsona
Employees Worked With
adriana and Scott Lewis
