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Reliable Chevrolet - NM

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.7
5,392 Reviews
Reliable Chevrolet prides itself on outstanding customer service, and we honor Dealership Employees who excel in Chevy Sales customer satisfaction. Reliable Chevrolet continues to work daily on providing every customer with the finest customer service experience attainable. New Chevrolet vehicles are arriving daily. Used Chevrolet Vehicles are among the most reliable and sought after vehicles in the New Mexico market. Reliable Chevrolet grows stronger every day with new customers. We are always striving to excel in Chevrolet Sales and Chevrolet Service and Chevrolet Parts and Commercial vehicles. We look forward to providing each customer with a unique & personalized touch that puts us among the top Chevrolet Dealers in New Mexico.
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9901 Coors Blvd NW

Albuquerque, NM

87114

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Showing 5,392 reviews

May 09, 2024

Overpriced. Won’t fix issues they caused. Lost my key lock to my wheels. Says it’s in my car and it isn’t. More

by Roloretto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
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May 09, 2024 -

Reliable Chevrolet - NM responded

Roloretto, we'd like to understand this feedback in further depth. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 09, 2024

Go see Aaron at Reliable Chevrolet! He is very helpful and makes sure you get the car that you want. More

by MARIAH671
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024

They advertise one price on their website but then sell it for higher. Typical car dealership where they hide things. Horrible communication and a very stressful experience. I would not buy from them again More

by britt.mcdonald44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
MASON BRENNAN
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May 09, 2024 -

Reliable Chevrolet - NM responded

Britt, our full pricing can be found utilizing our online digital buying tools which outline all fees. add-ons, and estimated taxes. We'd be happy to answer any further questions/concerns. Please contact Ken Orosco, our General Manager, at customerrelations@reliable-chevrolet.com at your earliest convenience to discuss this further.

May 08, 2024

I waited along time for someone to help me. I felt ignored. Finally someone helped me. The service was good. More

by RAYOLIVASRAYOLIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxx
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May 08, 2024

Great customer service and you all do awesome work I have definitely recommended I know to go to you I'm definitely going to miss having you all when I move thank you for everything More

by DAMION.ARCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Podhajecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Littleton, MASON BRENNAN, Tiger Gutierrez
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May 08, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 08, 2024

The dealership was great! The only thing I might change is the customers ability to add or reject dealer incentives More

by octafoya1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Littleton
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May 08, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 08, 2024

My service went great and everything is running great on my car. Very fast service this time. More

by JONES7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure his name
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May 08, 2024 -

Reliable Chevrolet - NM responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 08, 2024

The dealership did not have a part I scheduled service for and they failed to inform me before my appointment time. My visit felt like a waste of time. I spoke to 3 different people and they all had a dif More

by HCATWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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May 10, 2024 -

Reliable Chevrolet - NM responded

Unfortunately, a multi-point inspection is typically performed prior to the ordering of parts to ensure that no other parts are being affected in order to have a more efficient repair. Please contact Patricia Charles, Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826 at your earliest convenience to discuss this further.

May 08, 2024

Marcos is always courteous and professional. My car was promised by 5:00 pm but was done by 4:15 pm. Always a pleasant experience when I bring my car in. More

by Yminor81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos Solano
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May 08, 2024

The staff was friendly, knowledgeable, and made sure I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision. More

by DANISH.MAES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Storz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tierra Valerio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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