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Lexus of Montgomery

Montgomery, AL

Overview
Employees
Reviews
Vehicles
4.6
575 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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911 Eastern Blvd

Montgomery, AL

36117

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Showing 575 reviews

February 20, 2025

I love my Lexus dealership! No matter what the problem they are so accommodating. Never a problem with anyone in any department and I’ve had my car for 5 years. More

by Mamaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANGELO MELLOS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha
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Feb 20, 2025 -

Lexus of Montgomery responded

We're delighted to hear that you've had such a positive experience with us at Lexus of Montgomery over the years! It's our pleasure to ensure everything runs smoothly for you. Thank you for your continued trust and support!

January 30, 2025

Latasha and Bree in the service department were amazing! Thank you for employing professional people. More

by pship22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latasha and Bree
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Jan 30, 2025 -

Lexus of Montgomery responded

We're delighted to hear that Latasha and Bree provided you with excellent service at Lexus of Montgomery! Thank you for recognizing their professionalism.

January 21, 2025

The dealership is always responsive because of people like Kevin Trest. They are prompt in their response and keep you advised. More

by cslaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Trest
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Jan 21, 2025 -

Lexus of Montgomery responded

We're delighted to hear that Kevin and the team at Lexus of Montgomery have been responsive and kept you informed. Thank you for sharing your experience with us!

January 03, 2025

Lexi Smith was the best salesperson, was very honest and provided all the information needed to make the purchase. I have never seen such a great dealership that is so forthcoming and am thinking to revi More

by Family
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexi Smith
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Jan 03, 2025 -

Lexus of Montgomery responded

We're delighted to hear that Lexi provided such a positive experience at Lexus of Montgomery! Your feedback means a lot, and we look forward to welcoming you back for your next vehicle purchase.

December 24, 2024

I received excellent service in a timely manner, Latasha got me in and out quicker than I expected. More

by Mr Roach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MARK HARMANN
5.0
This rating includes all reviews, with more weight given to recent reviews.
BRANDT SCHROEDER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latasha,
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Dec 25, 2024 -

Mr Roach responded

I received excellent service in a timely manner, Latasha got me in and out quicker than i expected.

Dec 26, 2024 -

Lexus of Montgomery responded

Latasha will appreciate the kudos! Thanks for sharing your experience working with our efficient team at Lexus of Montgomery.

December 11, 2024

Katie was very rude and provided the worse service I’ve ever received from Lexus. I think she can use lessons or mentoring in customer service and how to speak to clients. In addition, it has been diffic More

by vgriffin08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie in Service
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Dec 11, 2024 -

Lexus of Montgomery responded

I'm sorry to hear about your experience with our service. We strive for excellent customer care, and it's clear we fell short this time. I appreciate you bringing this to the attention of the service manager, and we're committed to resolving these issues promptly. If there's anything else you'd like us to address or discuss further, please feel free to reach out directly. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

December 10, 2024

Katie is the best service coordinator and very knowledgeable informative caring person. Thank you Katie More

by prhodes2674
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie James
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Dec 10, 2024 -

Lexus of Montgomery responded

We're delighted to hear that Katie provided such excellent service at Lexus of Montgomery! Thank you for sharing your positive experience with us.

November 21, 2024

Good experience. Nice, professional, friendly, courteous, and knowledgeable staff. Accurate pricing. Great accommodations. Highly recommended. More

by Darrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis Davis
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Nov 21, 2024 -

Lexus of Montgomery responded

Darrell, we're delighted to hear you had such a positive experience with our team at Lexus of Montgomery. Thank you for recommending us and highlighting the professionalism and friendliness of our staff!

November 15, 2024

I had a 100,000 mile service done on my car and they serviced it perfectly. The service representative, Robert, was very helpful and explained everything exactly, as well as had it completed on my time More

by joy.lloyd.faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 18, 2024 -

Lexus of Montgomery responded

We're delighted to hear that Robert and the team at Lexus of Montgomery provided such a thorough service experience for your 100,000-mile check-up. Thank you for trusting us with your vehicle's care!

September 25, 2024

Absolutely fantastic Great service Everyone is always professional and helpful Thanks for all you do. More

by 125dskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boartavis
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Sep 25, 2024 -

Lexus of Montgomery responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Lexus of Montgomery provided fantastic service. We appreciate your support and look forward to serving you again!

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