Lexus of Montgomery

Katie was very rude and provided the worse service I’ve ever received from Lexus. I think she can use lessons or mentoring in customer service and how to speak to clients. In addition, it has been diffic ever received from Lexus. I think she can use lessons or mentoring in customer service and how to speak to clients. In addition, it has been difficult to get a call back for service. I did speak to the service manager regarding not receiving call backs as this problem has not always existed, and I am confident Lexus of Montgomery will resolve this issues. More

Katie is the best service coordinator and very knowledgeable informative caring person. Thank you Katie knowledgeable informative caring person. Thank you Katie More

Good experience. Nice, professional, friendly, courteous, and knowledgeable staff. Accurate pricing. Great accommodations. Highly recommended. Nice, professional, friendly, courteous, and knowledgeable staff. Accurate pricing. Great accommodations. Highly recommended. More

I had a 100,000 mile service done on my car and they serviced it perfectly. The service representative, Robert, was very helpful and explained everything exactly, as well as had it completed on my time serviced it perfectly. The service representative, Robert, was very helpful and explained everything exactly, as well as had it completed on my time frame. More

Absolutely fantastic Great service Everyone is always professional and helpful Thanks for all you do. professional and helpful Thanks for all you do. More

I recently had a very disappointing experience at Lexus of Montgomery that I feel compelled to share. Upon returning my lease vehicle, I was treated unprofessionally, which left me feeling unfairly accused of Montgomery that I feel compelled to share. Upon returning my lease vehicle, I was treated unprofessionally, which left me feeling unfairly accused and frustrated. Instead of a seamless process, I faced a situation where the dealership implied I had taken the vehicle back, despite having dropped it off at their location. This was particularly distressing, as they had acknowledged the vehicle was in their custody. To make matters worse, they misplaced the vehicle and seemed completely oblivious to what had happened. When the vehicle was eventually found, there was no apology or acknowledgment of the mishandling that had occurred. This lack of accountability and customer care was extremely disappointing. Given this negative experience, I cannot recommend Lexus of Montgomery and will not be returning for future business. More

I would stay away from this dealership because I have put down deposit for new vehicle and when wanted my deposit back I’m still having to call the dealership for refund check after two months. down deposit for new vehicle and when wanted my deposit back I’m still having to call the dealership for refund check after two months. More

Lexus Dealer ship in Montgomery is always professional and respectful of your time. Information is always explained fully with back up documentation. A special thanks again, to Boartavis. He's always frie and respectful of your time. Information is always explained fully with back up documentation. A special thanks again, to Boartavis. He's always friendly, accommodating, and professional. I look forward to many years with this dealership. Monique. More

Love my Lexus still after 2 1/2 yrs! I have always had a very satisfactory experience each time I go back to be serviced! Staff is always friendly and very helpful! I have always had a very satisfactory experience each time I go back to be serviced! Staff is always friendly and very helpful! More

Very professional people. Got a great deal on a new Lexus. No games. Very fair and honest. Got a great deal on a new Lexus. No games. Very fair and honest. More