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Lexus of Montgomery
Montgomery, AL
568 Reviews
Thank you for making your way to Lexus of Montgomery, your certified Lexus dealer in Montgomery serving drivers throughout the surrounding areas. At our dealership, you’ll find a solid selection of new Lexus for sale, as well as a carefully inspected lineup of pre-owned vehicles. Whether you are searching for a new Lexus in Birmingham or a quality used model, expect customer service that exceeds your expectations! It is our job and our delight to provide drivers throughout the region with the exceptional buying experiences they deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 568 reviews
November 21, 2024
Good experience. Nice, professional, friendly, courteous, and knowledgeable staff. Accurate pricing. Great accommodations. Highly recommended. Nice, professional, friendly, courteous, and knowledgeable staff. Accurate pricing. Great accommodations. Highly recommended. More
by Darrell
Employees Worked With
Boartavis Davis
November 15, 2024
I had a 100,000 mile service done on my car and they serviced it perfectly. The service representative, Robert, was very helpful and explained everything exactly, as well as had it completed on my time serviced it perfectly. The service representative, Robert, was very helpful and explained everything exactly, as well as had it completed on my time frame. More
by joy.lloyd.faulkner
Employees Worked With
Robert
September 19, 2024
I recently had a very disappointing experience at Lexus of Montgomery that I feel compelled to share. Upon returning my lease vehicle, I was treated unprofessionally, which left me feeling unfairly accused of Montgomery that I feel compelled to share. Upon returning my lease vehicle, I was treated unprofessionally, which left me feeling unfairly accused and frustrated. Instead of a seamless process, I faced a situation where the dealership implied I had taken the vehicle back, despite having dropped it off at their location. This was particularly distressing, as they had acknowledged the vehicle was in their custody. To make matters worse, they misplaced the vehicle and seemed completely oblivious to what had happened. When the vehicle was eventually found, there was no apology or acknowledgment of the mishandling that had occurred. This lack of accountability and customer care was extremely disappointing. Given this negative experience, I cannot recommend Lexus of Montgomery and will not be returning for future business. More
by The car guy
Employees Worked With
September 09, 2024
I would stay away from this dealership because I have put down deposit for new vehicle and when wanted my deposit back I’m still having to call the dealership for refund check after two months. down deposit for new vehicle and when wanted my deposit back I’m still having to call the dealership for refund check after two months. More
by c_patel1167
Employees Worked With
August 31, 2024
Lexus Dealer ship in Montgomery is always professional and respectful of your time. Information is always explained fully with back up documentation. A special thanks again, to Boartavis. He's always frie and respectful of your time. Information is always explained fully with back up documentation. A special thanks again, to Boartavis. He's always friendly, accommodating, and professional. I look forward to many years with this dealership. Monique. More
by wheelermonique59
August 31, 2024
Love my Lexus still after 2 1/2 yrs! I have always had a very satisfactory experience each time I go back to be serviced! Staff is always friendly and very helpful! I have always had a very satisfactory experience each time I go back to be serviced! Staff is always friendly and very helpful! More
by hendersontimray
Employees Worked With
Jaidyn
August 29, 2024
Very professional people. Got a great deal on a new Lexus. No games. Very fair and honest. Got a great deal on a new Lexus. No games. Very fair and honest. More
by ronstar16
August 26, 2024
Very pleasant atmosphere, customer service is absolutely the most friendliest and attentive to our needs!! the most friendliest and attentive to our needs!! More
by Mattie Gomillion
August 16, 2024
Lexus of Montgomery is a dealership that values their customers and always go above and beyond to ensure the best service. I wouldn’t take my vehicle anywhere else but there. customers and always go above and beyond to ensure the best service. I wouldn’t take my vehicle anywhere else but there. More
by carterconsondra89
Employees Worked With
Boartavis
