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Reineke Ford Lincoln, Inc.
Findlay, OH
128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 128 reviews
December 07, 2023
We made an appt for oil change only. When we got there my husband mentioned that all 3 wiper blades needed replaced. Without batting an eye, they agreed to do that at the same time. Alwa When we got there my husband mentioned that all 3 wiper blades needed replaced. Without batting an eye, they agreed to do that at the same time. Always friendly and accommodating at the Findlay location. More
by pattygwhizz
Employees Worked With
Don't remember staff names.
December 05, 2023
As always, great service by Patti, Reineke’s renowned five-star lead service advisor. And, I am most impressed by the thoroughness of Byron, the technician who performed the work. five-star lead service advisor. And, I am most impressed by the thoroughness of Byron, the technician who performed the work. More
by Bob Welch
Employees Worked With
Patti, Byron.
December 06, 2022
Worst dealership of all time. They actively try to screw you over. I have brought in my truck and bought the warrant multiple times for an issue in which they stated they are too They actively try to screw you over. I have brought in my truck and bought the warrant multiple times for an issue in which they stated they are too busy or there is nothing wrong. Well I brought in my truck one last time and they said I had a 4,000 repair and that my mileage warranty is up and I would have to pay full amount. This is the kind of scam you can expect with a dealership such as this one. Do yourself a favor and do not ever go to this place. More
by Familyoffords
Employees Worked With
Service manager
April 21, 2022
would not recommend there service at all, took my ford diesel in as it was in limp mode,had a recall they said that wasn't the problem, they said it was bad def they pulled tank off cleaned it, tested it diesel in as it was in limp mode,had a recall they said that wasn't the problem, they said it was bad def they pulled tank off cleaned it, tested it drove it said it was fixed.bill was 650 dollars, i argued got it a little cheaper. we drove it 50 miles. went into mode again had to get it towed to another ford dealer they fixed it said it was under the warranty. they said what fixed should have been to. tried to get reimbursed but they more or less said sorry for your luck More
by campnut69
Employees Worked With
Mike
January 10, 2022
Patti saves the day! Thanks Patti for being so responsive to our service needs. It is next to impossible to reach someone in the service department but after a day and a half of trying to reach someone to our service needs. It is next to impossible to reach someone in the service department but after a day and a half of trying to reach someone and leaving several voice messages - I got Patti Wallace's voice mail. I left a voice message and she returned my call quickly. I know she was swamped, but who isn't these days. She took her time to find out exactly what my service needed to be done. Even arranged for a pickup and a return for my vehicle! Patti truly saved the day when no one else in service would answer their phone, return a voice message and/or return my call. I only gave a five-star review BECAUSE of Patti. Thank you Patti! More
by kbryant
Employees Worked With
Patti Wallace
November 28, 2021
My daughter bought a used Escape at Reineke Ford. Our salesman sold a fabric conditioner (I forget what they call it ) to her that she never got. She was also promised a $500 gas card because she didn't salesman sold a fabric conditioner (I forget what they call it ) to her that she never got. She was also promised a $500 gas card because she didn't hassle price. She never got that as well. They will sit there and lie to your face, whatever it takes to make that sale. When they have their money they are done with you. Stay away from this dealer More
by troyerleonard78
Employees Worked With
Sam
