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Reineke Ford Lincoln, Inc.

Findlay, OH

Overview
Employees
Reviews
Vehicles
4.7
128 Reviews
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12000 County Road 99

Findlay, OH

45840

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Showing 128 reviews

August 31, 2024

Excellent excellent excellent service! ! Very timely while I waited I will return as needed and expect the same treatment thanks More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Reineke Ford Lincoln, Inc. responded

Mark, we're delighted to hear you had an excellent experience with us at Reineke Ford Lincoln of Findlay! We look forward to providing the same great service on your next visit. Thanks for sharing!

August 28, 2024

The service department is polite and professional. From basic service to possible problems same experience. More

by Thekalbs.jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
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Aug 28, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for sharing your positive experience with our service department at Reineke Ford Lincoln of Findlay! We're glad to hear that you've consistently received polite and professional service.

August 25, 2024

We bought a brand new Lincoln. We ran over a curb. Blew out 2 tires, our insurance only covered 2. Reineke tools is our warranty would be void if we did not replace 4. So since More

by Dolabear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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Aug 30, 2024 -

Reineke Ford Lincoln, Inc. responded

I'm sorry to hear about your experience. We strive for honesty and quality service, so it's concerning to read this feedback. Please reach out to me directly so we can discuss the situation further and find a resolution. Thank you, David Gibson - General Manager - (419) 422-1661

August 20, 2024

Awesome people, to work with and they provide knowledge about their products and prepare the vehicle for the customer's convenience More

by Justme103
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Reineke Ford Lincoln, Inc. responded

Thanks for the great feedback! We're glad to hear you had a positive experience with our team at Reineke Ford Lincoln of Findlay. Enjoy your new vehicle!

August 14, 2024

Dealership lied that they changed my oil filter and rotated my vehicle tires which they charged me for. I had marked the tires and the oil filter More

by Concerned owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gibson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Reineke Ford Lincoln, Inc. responded

This is very concerning to hear. We strive for honesty and transparency in all our services, so I apologize if this was not your experience. Please reach out directly so we can address this issue and make things right. Thank you, David Gibson - General Manager - (419) 422-1661

July 26, 2024

Searra and the team at Reineke was very professional and kept me informed about my car. I will definitely be coming back. More

by darleneleger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Reineke Ford Lincoln, Inc. responded

Thank you for the kind words! We're glad to hear Searra and the team at Reineke Ford Lincoln of Findlay provided excellent service. We look forward to your next visit!

July 25, 2024

My experience was very good Sidtawas very good kept up with all communication a.and made sure. I bag a nice vehicle to drive. As usual, a good team More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jul 26, 2024 -

Reineke Ford Lincoln, Inc. responded

Larry, we're glad to hear Sidtawas and the team at Reineke Ford Lincoln of Findlay provided you with a great experience. Enjoy your new vehicle!

July 24, 2024

Look like they were very busy that day that I got my oil changed, but they still did it in a very timely fashion More

by jherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty
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Jul 24, 2024 -

Reineke Ford Lincoln, Inc. responded

Thanks for your patience and understanding! We're glad to hear that our team at Reineke Ford Lincoln of Findlay was able to get your oil change done quickly despite being busy. We appreciate the positive feedback!

July 21, 2024

Excellent job, very pleased with the way Patty Wallace handled my service!!! Telling me what needed to be done on my car! More

by rdysert1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Wallace
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Jul 23, 2024 -

Reineke Ford Lincoln, Inc. responded

We're delighted to hear that Patty Wallace provided excellent service at Reineke Ford Lincoln of Findlay! Thanks for sharing your positive experience with us.

June 17, 2024

Recall on my Ford Bronco Sport “came to me” via the Reineke Mobile service unit. What a convenient service! More

by ebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Beaupre, Nicole Peace
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Jun 17, 2024 -

Reineke Ford Lincoln, Inc. responded

We're glad to hear that the Reineke Ford Lincoln Mobile service unit made your recall experience convenient! Thanks for sharing this positive feedback!

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