Reineke Ford Lincoln, Inc.

Excellent Customer Service Reineke Ford in Findlay provides exceptional customer service. My Escape was scheduled for an oil change/tire rotation. I was greeted immediately and Reineke Ford in Findlay provides exceptional customer service. My Escape was scheduled for an oil change/tire rotation. I was greeted immediately and the appointment was confirmed. The customer waiting area was comfortable and welcoming. EVERY employee that walked by smiled and spoke. They cared about my comfort and wanted to be certain I knew where to go to get whatever I might want. My car was returned and information pertaining to the service was shared. I enjoy being taken care of as well as my car. More

Prodigious Customer Service! After just skimming the internet for a car that caught my eye, I found my Sonata on Reineke's website. I called and immediately had Kasey Spence answe After just skimming the internet for a car that caught my eye, I found my Sonata on Reineke's website. I called and immediately had Kasey Spence answer, I told him I was interested and he didn't hesitate to get the car cleaned up before I got there. He was extremely personable, and didn't express even a hint of pressure for the sale. He was knowledgeable about the vehicle, and also didn't hesitate to answer all of my questions. I went there to just check out the vehicle, and ended up leaving with it. I am very impressed with not only Kasey, but the entire Reineke environment. Highly recommend Kasey Spence! More

Painless, except for writing the check! I experienced a quick connection with my salesperson, Kasey Spence. Kasey was well informed on the vehicle I was interested in and answered all questi I experienced a quick connection with my salesperson, Kasey Spence. Kasey was well informed on the vehicle I was interested in and answered all questions I had. Kasey was also patient with me as I looked at several vehicles in his inventory as well as at other dealerships. I ended up with a vehicle he had to get from another, out of state dealer and that process went without a hitch. I am more that satisfied with my awesome new vehicle as well as with my dealings with Reineke Ford and Kasey Spence! More

Treated so well!!! First of all, I was only in the market for used car. Our salesman Chris Newland treated us like a big commission sale. Didn't feel like we were bein First of all, I was only in the market for used car. Our salesman Chris Newland treated us like a big commission sale. Didn't feel like we were being 'techniqued'. He worked very hard to get us in the vehicle of our choice for our price. I would definitely recommend him! More

Honor in question I Bought my 2008 Mercury Mountaineer on Saturday, July 30th. I had been searching for months and found this vehicle in Ohio and decided to make the 2 I Bought my 2008 Mercury Mountaineer on Saturday, July 30th. I had been searching for months and found this vehicle in Ohio and decided to make the 2 hour trip down to look at it. My original salesperson was out of town and I was told to ask for Chris. When we arrived, he was with another customer so we got handed over to another guy Mike. He was nice, let us test drive the truck and gave us all the service information that was completed when it was turned in for trade. The truck drove great during the test drive. We tried to get a better price on the truck, but the best they would do is $300 off. I ended up paying $11,700 for the truck. I will say it was exceptionally clean. I drove it back to Michigan (120 miles) with no problem, but after 3 days of driving back and forth to work (7 miles one way) the truck started making a very loud noise from the front end. I was scared to drive the vehicle and took it to a certified mechanic right away. Come to find out it was a front right hub wheel bearing assembly. that was in horrible condition. The service record that the salesperson provided showed they knew of issues on 2 other wheel bearings that were replaced at time of full point inspection. This wheel bearing should have been replaced as well. So in less than a week, and less than 300 miles my truck needed $450 in repair due to the dealership's lack of attention. This vehicle should not have been sold in that condition. I have a call into the salesman and am expecting a resolution in compensation for my time and money. After all I drove 2 hours to Ohio believing I was getting the best while for the price I paid. Further review if/when I hear back. More

Painless sale Kasey Spence made my purchase painfree, worked with me to give me the most for my trade in and a great deal on my 2014 F 350. I will definitely buy my Kasey Spence made my purchase painfree, worked with me to give me the most for my trade in and a great deal on my 2014 F 350. I will definitely buy my next vehicle from Kasey ! More

Best sales person I ever have experienced. Reineke Ford in Findlay, Ohio is lucky to have Kasey Spence as a salesperson. He was not pushy or arrogant and spent a lot of time listening to my nee Reineke Ford in Findlay, Ohio is lucky to have Kasey Spence as a salesperson. He was not pushy or arrogant and spent a lot of time listening to my needs. He worked with me to get a price I felt was appropriate and he helped me get my truck set up with my phone. If you want a good experience looking at vehicles, ask for him. Thank you Kasey! More

Great experience I bought my Lincoln MKX from Reineke & I love it. The experience was great. Kasey Spence was my salesman & he was great at answering any questions I bought my Lincoln MKX from Reineke & I love it. The experience was great. Kasey Spence was my salesman & he was great at answering any questions that I had. I will absolutely recommend him & Findlay Ford to anyone that I know is looking for a vehicle. More

"Kasey Spence at Reineke Ford" I drove from Michigan to Ohio to get my mother a new 2016 Ford Fusion. Kasey did an awesome job finding the perfect car for my mom. She loves her n I drove from Michigan to Ohio to get my mother a new 2016 Ford Fusion. Kasey did an awesome job finding the perfect car for my mom. She loves her new car. I would definitely recommend Kasey to anyone looking to purchase or lease a new vehicle at Reineke Ford Findlay, Ohio. More

Kasey Spence at Reineke Ford in Findlay went to a great deal of effort to secure financing for a car in my price range. When I indicated to him that I had another car in mind, he in Findlay went to a great deal of effort to secure financing for a car in my price range. When I indicated to him that I had another car in mind, he arranged to get that one financed instead. He provided the vehicle service history along with the paperwork from the service department post trade-in inspection and service work. Kasey was very professional, and not at all high pressure during my experience. When I came back to pick the car up, it was completely detailed and full of gas. So far the car has been great. I would definitely recommend Kasey to anyone looking to purchase a vehicle. More