Register Chevrolet

Bad service, disresptful employee, didn't fix problem took my 13 Chevy Malibu on trip last week, after 500 miles engine light came on. It was Sunday so we stopped at auto parts store to check with meter. took my 13 Chevy Malibu on trip last week, after 500 miles engine light came on. It was Sunday so we stopped at auto parts store to check with meter. They said code was. Reset it. Next morning we took to local dealer in Alabama. They said vehicle was fixed, and we got back on the road. On return trip close to home light came on again. We called William at register and he told us to come in We gave him a copy of other dealers invoice, with error code and what they did. William didn' t want to know anything about what happened before. The register invoice stated noise under hood only. When we were called with an estimate we were shocked. They claim my air conditioner was ready to blow apart and would cost about $1100. We brought it to them to diagnose engine problem, but all the sudden our air conditioner condenser was the problem. The air condition has ever been a problem and continues to work well. The whole experience with this dealer was terrible. William the service mgr. was rude and screamed at myself and my husband. We have paid over $ 330.. And have a car with engine problem and now an air condition problem. Neither of them fixed More

After the sale, customer care. The air in our 2017 Chevy Traverse just did not feel as cool as it had been. We asked the salesman to check to see if we had forgotten to do something The air in our 2017 Chevy Traverse just did not feel as cool as it had been. We asked the salesman to check to see if we had forgotten to do something. He said we were fine and it seemed to be working but just to be sure we should go the service area and request a diagnostic check. The service manager set up an appointment. When I arrived he took the car and since he didn't have any loaner cars available, suggested I have coffee and donuts in the waiting room. Less than 90 minutes later, the diagnostic was done, the failed part detected and replaced and a chilled car returned to me along with a warranty report. No charge. More

Bought used truck Just wanted to say I bought a used truck there a few weeks ago...dealt with Mike in sales he was quick to respond and sent a lot of pics and described Just wanted to say I bought a used truck there a few weeks ago...dealt with Mike in sales he was quick to respond and sent a lot of pics and described the truck well..was great to deal with and was patient with me while I looked over every inch of the vehicle in a mechanic so I'm a little fussy they resolved a couple minor issues and had all paperwork done in advance so I was out quickly after he refused to negotiate on price...lol...had an issue with pulling down payment out of my account twice and Mike was quick to help me resolve it...it was a pain but we got it taken care of..overall I was very happy with the people I dealt with...wish I had the service guys names that helped out but unfortunately I dont... More

Unable to repair transmission problem after three attempts, 2010 Equinox: three attempts to repair failed, including consultation with corporate service support. Had to trade in my car after their three failed 2010 Equinox: three attempts to repair failed, including consultation with corporate service support. Had to trade in my car after their three failed attempts and my cost of 3000.00 More

Great experience Wayne Bennett was our sales rep. Wayne was extremely friendly and courteous. He listened to our needs and worked with us to get the lease we wanted. Wayne Bennett was our sales rep. Wayne was extremely friendly and courteous. He listened to our needs and worked with us to get the lease we wanted. Mr Register stopped in to speak with us as well, We found him to be extremely open and honest, It was a pleasure to deal with Wayne Bennett and we highly recommend you seek him out for your purchase or leasing needs. Top notch customer service! More

Chevrolet Trax 2017 Met with Mike brown, explained regarding Chevy Trax 2017. Purchased the car., everyone helpful, Very satisfied . Love the car. C M Abbott Car Met with Mike brown, explained regarding Chevy Trax 2017. Purchased the car., everyone helpful, Very satisfied . Love the car. C M Abbott Car is very comfortable , has many great features , love the way it drives, especially The backup image . More

Service Department As far as sales, I would and have recommended Register! The service department is another story. I brought my truck in for an oil change and tire rota As far as sales, I would and have recommended Register! The service department is another story. I brought my truck in for an oil change and tire rotation. The customer service representative was very unfriendly and when he made the comments that I had not had my 15000 mile, filters changed etc. I asked him to check for sure, because I had bought the vehicle from Register with 20,000 miles on it. He got very rude and said this is the first time you brought it in and when I tried to explain, if it needed to be done then, why hadn't it been done when the vehicle was sold to me? He did not answer me and told me to go wait in the waiting room. Almost 2 hours later my truck was done. Very unfriendly atmosphere, all around. More

Allowance Did not receive a veteran or senior discount on a $987.00 bill? Every dealer I work with allows at least a 10% discount, It makes it easier to return Did not receive a veteran or senior discount on a $987.00 bill? Every dealer I work with allows at least a 10% discount, It makes it easier to return for credit. More

Customer Service Die Hard Chevy man doing business with Register since I moved to the area in 1990 (26) years! Sitting in the waiting room for service on my 2011 Chev Die Hard Chevy man doing business with Register since I moved to the area in 1990 (26) years! Sitting in the waiting room for service on my 2011 Chevy Cruse, purchased new from Register! It is now 3 1/2 hours, worst service I have ever had! More

Great Buying Experience All of the employees that I worked with provided Excellent customer service. Thank you for a great buying experience. This was my first experience All of the employees that I worked with provided Excellent customer service. Thank you for a great buying experience. This was my first experience at this dealership and I would definitely recommend them. Very knowledgeable and professional staff! More