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Regional Hyundai
Broken Arrow, OK
982 Reviews
Whether you are looking for a new or used Hyundai car, truck, or SUV you will find it at Regional Hyundai. We have helped many customers find the vehicle of their dreams!
We know that prospective customers are extremely well educated when researching their next vehicle. Regional Hyundai has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new and used specials for additional savings on your next vehicle.
As a premier Oklahoma Hyundai dealer, we have a huge selection of new and used vehicles from which to choose. Regional Hyundai online and offline customers enjoy excellent customer service every day. Ready to set up a test drive? Connect with one of our sales agents today or visit our Tulsa area Hyundai dealership in Broken Arrow, OK today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
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January 03, 2013
This a fair review. I love my Tucson and would have been a customer for life. I was totally sold on Hyundai. When I bought the car 5 years ago, the process was professional and relatively painless. At that a customer for life. I was totally sold on Hyundai. When I bought the car 5 years ago, the process was professional and relatively painless. At that time it was known as CarMax Honda. I was so pleased I wrote a two page letter for them to use as a marketing tool. It is now Regional Hyundai. One repair for power steering pump and was not charged. The Service Manager is professional and courteous. Here is where my heart burn comes in. I had an air bag sensor light come on several months ago and I stopped by to have them look at it. I was told it would be $45.00 for them to look at it even though it was under warranty and was a safety item. I did not have the money and did not think to get it documented and they did no actual work, so it was not input into the maintenance program. My mistake. Today, I took the car in for rear plugs and to get the air bag looked at. I am now 13,000 mile UNDER the mileage but 45 days OVER the 5 year warranty. Cost to repair $460.00. They have offered to pay labor if I pay the remaining $311.00 in parts. Not acceptable. Even if I had not been in two months prior, a safety item like NO airbags, so close to warranty, I would take care of it to keep a loyal customer. I have sent several people to look at Hyundai’s but I will tell a lot MORE people about how bad their customer service has been. I went from being very happy to VERY dissatisfied. I will never by another Hyundai, ESPICALLY from this dealer. By elsewhere. Hyundai makes a very good vehicle but do your homework regarding dealers and DON’T BUY FROM REGIONAL HYUNDIA on 71st street in Broken Arrow! More
by thebrez1
Employees Worked With
Service Manager
June 28, 2011
i emailed these guys and asked what kind of deal they would make me on a 2011 genesis 4.6 (8 cylinder) and i went back and forth for a week. every email i sent i ALWAYS specified i wanted a 4.6. not once would make me on a 2011 genesis 4.6 (8 cylinder) and i went back and forth for a week. every email i sent i ALWAYS specified i wanted a 4.6. not once did they tell me the one i was dealing for was the lower priced 3.8 litre 6 cylinder!! to be fair in their initial email they sent me a looong detailed manufacturers spec list. it looked what i would call the build sheet. i finally looked at every line of that after i went to their web site and compared stock numbers and discovered they were trying to sell me something i didnt want!!! i dont remember the salesmans name but i figure if he would do this he has the dealerships blessing. when i emailed him about what i found he responded by saying "theres no way we could give you a price like that on a v8" he acted like i knew what car i was dealing for the whole time. again, i always gave the description of the black 2011 genesis 4.6 every email i sent. this was NOT a misunderstanding, theres no way that he didnt know what i wanted!! i would recommend staying away from these guys, you cant trust them. by the way...i ended up getting a 2011 genesis 4.6 for thousands less at shawnee mission hyundai in kansas city. i dealt with a salesman there named steve genova and he was great...honest, knowledgeable, and attentive. these guys could take lessons and learn something. More
by skcbb
Employees Worked With
dont remember salesman
