Regional Hyundai

Best car shopping experience ever I went not expecting much, and I got way more than I ever anticipated. Shawn "Smoke" was amazing. I made an appointment and Shawn made sure he was the I went not expecting much, and I got way more than I ever anticipated. Shawn "Smoke" was amazing. I made an appointment and Shawn made sure he was there to help every step of the way More

Last minute Jargon After signing for the vehicle I wanted and agreeing to the terms a week later I return to pick up my vehicle with my down payment. Upon my entry I was After signing for the vehicle I wanted and agreeing to the terms a week later I return to pick up my vehicle with my down payment. Upon my entry I was greeted with “bad news”. They informed me the vehicle I signed to purchase last week was unable to pass inspection (unaware the vehicle sold, manager wouldn’t approve repairs) and gave me options to still take delivery. My options were 1) put another $1000 down to fix repairs (ac inop/new front tires) 2) add another few hundred to my finance agreement and pay the other few hundred out over a couple weeks (no room in my loan to do this) Or look into a different vehicle (nice suggestion, but very specific in what I wanted) This all happened as I showed up to pick up the vehicle I signed for a week prior.... no advance notice ... no communication... blindsided. This started out a great experience and a week later ended in disaster. I offer suggestions to get it together and have your vehicles prepared before listing. Bad business move. I do not recommend nor did I buy my new vehicle from here. I offered 1 star only at the essential Minimum. Sorry guys, but this was bad business. UPDATE: Salesman called insinuating he may lose his job unless this is taken down. Asked me to let him know if I would remove. Salesman advised to get a different vehicle and understood why I was upset. Vehicle is listed back online for sale for $59 less!! What a deal!!! Complaint filed with BBB (3rd customer complaint since January). More

Best car buying experience I’ve had! Everyone was so friendly and helpful. They all made my car buying experience more enjoyable. Stephen was very pleasant and a joy to work with! I will Everyone was so friendly and helpful. They all made my car buying experience more enjoyable. Stephen was very pleasant and a joy to work with! I will definitely buy another car from Regional. More

Best Car Salesman I’ve encountered Before I make big purchases, I do lots of research. I knew exactly what I wanted and what I wanted to spend. I received a prompt call following my req Before I make big purchases, I do lots of research. I knew exactly what I wanted and what I wanted to spend. I received a prompt call following my request for contact regarding a New car! Stephen Libera is the salesman I spoke with. He is a great car salesman. He was energetic, polite and not overly pushy. He is knowledgeable not only about the dealership and the vehicles, but very educated on how each vehicle operates and which vehicle would work best for my needs. You can tell that Stephen really enjoys what he does, which gets you excited about buying a car, which lets be honest, most of us loathe! Thanks Stephen, we will be back!!! More

Stephen L ROCKS!!!!!!!! I contacted Stephen online about a possible car buy I was interested in....he went above and beyond, answering my questions and helping me. I would I contacted Stephen online about a possible car buy I was interested in....he went above and beyond, answering my questions and helping me. I would highly recommend him to EVERY ONE!!!! More

Good Dealership A glaring aspect that I am not satisfied with this dealership is that I never received a gift card after taking a test drive and purchasing a vehicle. A glaring aspect that I am not satisfied with this dealership is that I never received a gift card after taking a test drive and purchasing a vehicle.The dealership is good to work with. I highly the recommend the service department for they are very friendly and efficient. More

Families Thrive When Drive Away with a New Car from Regional From the beginning of our visit to Regional Hyundai, you can tell this business is family oriented from the receptionist all the up to the owner by t From the beginning of our visit to Regional Hyundai, you can tell this business is family oriented from the receptionist all the up to the owner by the way the staff treats each other like family members and adopted us once we walked in the door. No high pressure sales, mabe a few questions when you're ready to help find the best deal for our family. Just like family, there always a crazy uncle (Sales Director Charlie) who is the life of the party at Regional Hyundai, but always puts family first as you can see from the picture. So head down to Regional Hyundai and let Uncle Charlie help find you the vehicle you always wanted.... More

Fantastic Process These guys make the car buying process easy, I'd walked in knowing what I want to look at and had communicated with the sales guy via email, phone and These guys make the car buying process easy, I'd walked in knowing what I want to look at and had communicated with the sales guy via email, phone and text that day to confirm a time to come by. When I got there the vehicle was pulled up, clean and ready to drive. After a quick intro to the team, my wife and I set out to see how well we liked the vehicle. She said it was "the one" so we proceeded to start the paperwork process. We were in and out in 3 hours and any delays we had were on me as I contemplated the math of the deal. The GM down to the salesman were all great. Their F&I process is the easiest I've ever encountered and I once worked in the car business. Jeremy, Jason and Austin are GREAT to work with and I would HIGHLY recommend them. PS -- Something I found super interesting is that most of their team had been there for many years, which is RARE in the car business. That tells you that they're doing something right. More

Bryce was really nice and patient. ..the process was long but worth it...found a great car all my questions and concerns were answered... Thank you ..the process was long but worth it...found a great car all my questions and concerns were answered... Thank you More

Outstanding Customer Service If you want someone who cares about you and the car you’re getting yourself and your loved one(s) into, Charlie is your guy. He makes the process seam If you want someone who cares about you and the car you’re getting yourself and your loved one(s) into, Charlie is your guy. He makes the process seamless, answers every question, and treats you like family. Only dealership I’ll go to! More