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Reggie Jackson Airport Honda

Raleigh, NC

4.8
165 Reviews

9530 Lumley Rd

Raleigh, NC

27617

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Showing 165 reviews

February 23, 2025

I'm always happy with the service at Reggie Jackson Honda, but Corey really went above and beyond during my last visit. Besides the video walkthrough, he was super knowledgeable and explained my servic More

by Minister Hodges
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, Jack
Feb 24, 2025 -

Reggie Jackson Airport Honda responded

Minister Hodges, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear that Corey delivered such a great experience. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 12, 2025

I had a terrible experience. I brought my car in for an appraisal and asked for a basic quote on two models. I only received a quote on one and it had a lot of add on frills. Fur More

by useless
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chris and Naomi
Feb 17, 2025 -

Reggie Jackson Airport Honda responded

We are disappointed to hear that you did not have a more positive experience with us at Reggie Jackson Airport Honda. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Please reach out to us at (984) 275-6672 when you can so we can address this situation directly. Thank you and have a great day.

January 31, 2025

Very accommodating, I had the pleasure of working with Nigel, very helpful, kind, and patient More

by kaylah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nigel
Feb 03, 2025 -

Reggie Jackson Airport Honda responded

Hi Kaylah, thank you for taking the time to leave a review for us at Reggie Jackson Airport Honda. We're happy we could meet your expectations!

January 29, 2025

I had a great experience with John Robinson. He was courteous, prompt, and helpful in addressing my issue. More

by Sheena
Recommend Dealer
Yes
Employees Worked With
John Robinson
Jan 31, 2025 -

Reggie Jackson Airport Honda responded

Sheena, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. We do hope we can be of assistance in the future. Take care!

January 29, 2025

This dealership gives car dealerships a a bad name. We bought a used Expedion from them and the CARFAX showed it was clean with no damage and no accidents. When the vehicle was delivered, which took ov More

by brian.winterton
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Manager
Jan 31, 2025 -

Reggie Jackson Airport Honda responded

Brian.winterton, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (984) 884-0009 when you have a chance. Thank you, and we look forward to hearing from you.

Jan 31, 2025 -

brian.winterton responded

We both know the Carfax showed no damage yet we spotted the damage as the truck was coming off the transport. Your people have done everything to avoid dealing with this issue, thus the review. Your managers comments of 250 dollars would fix the problems is an insult. These are not just scratches but deeper cuts into the bumper plus the lens on the tail light is broken.

January 24, 2025

Tim White was a fantastic sales representative to work with at this dealership! Highly recommend seeing him for your automotive needs! More

by Jeff T
Recommend Dealer
Yes
Employees Worked With
Tim White
Jan 24, 2025 -

Reggie Jackson Airport Honda responded

Jeff T, thank you for your kind review; we are happy to pass along your comments to the team here at Reggie Jackson Airport Honda! Thanks again for the recommendation, and have an amazing day!

December 31, 2024

We worked with Timothy while looking for our new vehicle and I could not have asked for a better experience! He was so patient and kind with all of my questions and had an answer for all of them. Thank you More

by jwhitehead4
Recommend Dealer
Yes
Employees Worked With
Timothy White
Jan 03, 2025 -

Reggie Jackson Airport Honda responded

Jwhitehead4, we are so pleased you enjoyed your visit to Reggie Jackson Airport Honda! We do hope we can be of assistance in the future. Take care!

December 31, 2024

This dealership is very easy to locate And the inventory at this location is a good number to make your decision easy More

by Annette.white86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim White
Jan 03, 2025 -

Reggie Jackson Airport Honda responded

Hello Annette.white86, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Reggie Jackson Airport Honda

December 28, 2024

ThIs was my first purchasing experience and I was treated as a valuable long-term customer. More

by churchillgary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris, Jackson, Thomas
Jan 01, 2025 -

Reggie Jackson Airport Honda responded

Churchillgary, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Reggie Jackson Airport Honda. We do hope we can be of assistance in the future. Take care!

December 27, 2024

If you are in the market for a new honda or preowned vehicle go see Sierra Bryant! She is the absolute best. She has a welcoming sales approach that you cannot just go and get anywhere. I have and will More

by teaunam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Bryant
Jan 01, 2025 -

Reggie Jackson Airport Honda responded

Teaunam, we really appreciate your feedback! We're glad to hear that Sierra delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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